Updated 2026-11-01

Is TCL a good brand?

See TCL on Amazon

Reliable

No CPSC recalls in the last 36 months.

TCL makes smart TVs, including 4K and QLED Roku models, and Amazon owners rate its products highly. USPTO lists TCL Technology Group Corporation of China as the trademark owner. The CPSC lists no recalls naming the brand, which together with strong ratings supports a reliable verdict.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

0

Safety record: Clean. Source: CPSC.

Owner satisfaction

High

From ratings of 20 most-rated products on Amazon.

Trustpilot

1.4/5

345 reviews. Rates TCL's own store and service, not the products. See on Trustpilot

Search interest

Stable

Monthly Google searches for “tcl” in the US, Oct 2025 to Sep 2026. Source: Google Ads.

Shop TCL on Amazon

See all TCL products on Amazon

Amazon data checked 2026-11-01. source

New from TCL on Amazon

TCL 65 Inch Class QM9K Series | Mini LED QLED 4K | 65QM9K, Latest Model | 144HZ Peak Brightness & Contrast Dolby Vision | Up to LD6K Precise

TCL 65 Inch Class QM9K Series | Mini LED QLED 4K | 65QM9K, Latest Model | 144HZ Peak Brightness & Contrast Dolby Vision | Up to LD6K Precise

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TCL 32" Q2K HD QLED Smart Google TV with HDR10 & Dolby Audio

TCL 32" Q2K HD QLED Smart Google TV with HDR10 & Dolby Audio

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TCL 75" A300W NXTVISION 4K QLED Art TV with Magnetic Frame | Model A303W, QLED Display, Art TV Design, Magnetic Frame, 75 Inch Screen

TCL 75" A300W NXTVISION 4K QLED Art TV with Magnetic Frame | Model A303W, QLED Display, Art TV Design, Magnetic Frame, 75 Inch Screen

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What owners say about TCL

Verbatim quotes. Trustpilot quotes are the newest positive and negative reviews; they rate the brand's own store and service.

I bought a TCL 55-inch 4K TV last month and the picture is great for the price. I used their blog to find the best picture settings. When I had a question about the warranty, the contact page was easy to navigate. The remote could be better, but overall I'm satisfied.
4 of 5 stars, Trustpilot review, 2026-10-15
I purchased a TCL 85Q650G TV from Walmart in August 2024. The TV has been used very lightly, yet the screen has already gone completely black. When I contacted TCL customer support, I was informed that the TV is no longer covered because the manufacturer's warranty is only one year. To make matters worse, TCL does not have any authorized repair technicians available in Michigan. The only…
1 of 5 stars, Trustpilot review, 2026-10-30
Case ID: IN2610060832480762941 TCL is delivering defective, second-hand quality TVs and extorting money from customers! I am writing this to express my complete shock and anger at the absolute lack of quality control and the pathetic service provided by TCL. My original TV was replaced due to severe panel defects, but the brand-new replacement unit delivered to my house today is a total…
1 of 5 stars, Trustpilot review, 2026-10-20

TCL recalls

The CPSC recall database lists no recalls for TCL as of 2026-11-02.

Product-related lawsuits

No product liability or consumer fraud cases naming TCL found in federal court records.

TCL in the news

What to buy from TCL

Best-rated TCL products

55S425 55 inch 4K Smart LED Roku TV (2019)

55S425 55 inch 4K Smart LED Roku TV (2019)

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43S325 43 Inch 1080p Smart LED Roku TV (2019)

43S325 43 Inch 1080p Smart LED Roku TV (2019)

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50" Class 4-Series 4K UHD HDR Smart Roku TV - 50S455 2022

50" Class 4-Series 4K UHD HDR Smart Roku TV - 50S455 2022

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43" Class 4-Series 4K UHD HDR Smart Roku TV - 43S455

43" Class 4-Series 4K UHD HDR Smart Roku TV - 43S455

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Alternatives from other brands

BONTEC Full Motion TV Wall Mount for 37-85 Inch TVs, Heavy Duty Swivel Tilt

BONTEC Full Motion TV Wall Mount for 37-85 Inch TVs, Heavy Duty Swivel Tilt

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INSIGNIA 43" Class F50 Series LED 4K UHD Smart Fire TV, Voice Remote with Alexa, Stream Live TV Without Cable

INSIGNIA 43" Class F50 Series LED 4K UHD Smart Fire TV, Voice Remote with Alexa, Stream Live TV Without Cable

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TOSHIBA 43" Class C350 Series LED 4K UHD Smart Fire TV, Voice Remote with Alexa, Free & Live TV

TOSHIBA 43" Class C350 Series LED 4K UHD Smart Fire TV, Voice Remote with Alexa, Free & Live TV

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TCL customer service and warranty

Phone
1-877-300-8837
Support page
Official support source

Who makes TCL

Company
TCL Technology source
Country
People's Republic of China source
Founded
1981 source
Headquarters
Huizhou source
Founders
Li Dongsheng source
Trademark (USPTO)
TCL Technology Group Corporation (CHINA); first registered 2007 source

Compare TCL

FAQ

Is TCL a good brand?

Reliable. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: High.

How many recalls has TCL had in the last 3 years?

0 recalls in the last 36 months, according to the CPSC.

Who owns TCL?

USPTO lists TCL Technology Group Corporation (China) as the owner of the TCL trademark, first registered 2007.

Who makes TCL?

The TCL brand belongs to TCL Technology Group Corporation.

Is TCL a Chinese company?

TCL is a company from People's Republic of China, headquartered in Huizhou.

Where is TCL based?

Huizhou.

When was TCL founded?

1981.

Has TCL had product recalls?

The CPSC recall database lists no recalls for TCL as of 2026-11-02.

What is the TCL customer service number?

1-877-300-8837.

TV brands

Facts checked 2026-11-02. Brand representatives can send corrections to hello@isagoodbrand.com.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

TCL: owner satisfaction High + safety record Clean = Reliable

Full methodology