Mixed
1 CPSC recall in the last 36 months.
Toshiba is a Japanese company founded in 1875. The CPSC lists 10 recalls naming Toshiba, 1 in the last three years: laptop AC adapters recalled by Dynabook Americas. China leads the countries where recalled products were made. With Amazon ratings short of our top band, the verdict is mixed.
Recall counts are not adjusted for sales volume. How the verdict works
What owners say about TOSHIBA
Toshiba is fully honoring the terms of its lengthy 5 year warranty. Toshiba is honoring their warranties exactly as they always have. Toshiba ...
I recently purchased a microwave oven with the most basic and unhelpful instruction manual I have ever seen which will tell me how to cook popcorn but not how to warm up previously cooked food. I am a non very technically minded 80 year-old who tried without success to contact the company for help. Impossible!!
My Toshiba N300 8TB (purchased ~2 years ago) suddenly stopped being recognized-neither my Synology NAS nor a Windows PC via SATA could detect it, though the drive still spins. Given the N300 carries a 3-year warranty, I contacted Toshiba for an RMA. Despite the drive being well within its warranty period, they refused service solely because I couldn’t produce a purchase receipt-no exceptions, no…
TOSHIBA recalls
- 2024
- 2024-02-21Toshiba Laptop AC Adapters. The laptop AC adapters can overheat and spark, posing burn and fire hazards. CPSC notice
- 2017
- 2017-01-04Panasonic battery packs used in Toshiba laptop computers. The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers. CPSC notice
- 2016
- 2016-03-30Batteries and Chargers. The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers. CPSC notice
- 2010
- 2010-09-02Computer Equipment. The notebook computers can overheat at the notebook's plug-in to the AC adapter, posing a burn hazard to consumers. CPSC notice
- 2008
- 2008-10-30Adapter/Power Supply/Charger/Battery. These lithium-ion batteries can overheat, posing a fire and burn hazard to consumers. CPSC notice
- 2007
- 2007-10-09Adapter/Power Supply/Charger/Battery. The AC adapters can fail, causing the portable DVD player to overheat, posing a burn hazard to consumers. CPSC notice
- 2007-08-09Adapter/Power Supply/Charger/Battery. The lithium-ion batteries can overheat, posing a fire hazard to consumers. CPSC notice
- 2006
- 2006-10-23Adapter/Power Supply/Charger/Battery. These lithium-ion batteries can overheat, posing a fire hazard to consumers. CPSC notice
- 2005
- 2005-12-05Audio/Video Systems & Accessories. A problem in the system's circuit board could pose a fire hazard. CPSC notice
- 2003
- 2003-07-03Televisions, Mounts, Guards & Antennas. If the capacitors short circuit, due to a very high electrical surge, such as from a lightening strike, the metal parts on the television could present a shock… CPSC notice
Product-related lawsuits
No product liability or consumer fraud cases naming TOSHIBA found in federal court records.
What to buy from TOSHIBA
Best-rated TOSHIBA products
Alternatives from other brands
TOSHIBA product lines on Amazon
| Product line | Products | Owner ratings |
|---|---|---|
| Computers & Accessories | 8 | Highly rated |
| Kitchen & Dining | 9 | Well rated |
| Household Supplies | 1 | Highly rated |
| Television & Video | 2 | Well rated |
TOSHIBA customer service and warranty
- Phone
- 1-888-407-0396
- Channels
- phone
- Support page
- Official support source
Who makes TOSHIBA
- Country
- Japan source
- Founded
- 1875 source
- Headquarters
- Minato source
- Founders
- Tanaka Hisashige source
- Trademark (USPTO)
- Kabushiki Kaisha Toshiba (JAPAN); first registered 1986 source
- Made in (recalled products)
- China (7 of 10 recalls), Japan (3 of 10 recalls), Indonesia (1 of 10 recalls), Malaysia (1 of 10 recalls), Taiwan (1 of 10 recalls), United States (1 of 10 recalls)
FAQ
Is TOSHIBA a good brand?
Mixed. 1 CPSC recall in the last 36 months. Owner satisfaction on Amazon: Medium.
How many recalls has TOSHIBA had in the last 3 years?
1 recall in the last 36 months, according to the CPSC.
Who owns the TOSHIBA trademark?
USPTO lists Kabushiki Kaisha Toshiba (JAPAN) as the owner of the TOSHIBA trademark, first registered 1986.
Where is TOSHIBA based?
Minato.
When was TOSHIBA founded?
1875.
Where is TOSHIBA from?
TOSHIBA is a company from Japan, headquartered in Minato.
Where are TOSHIBA products made?
Recalled TOSHIBA products listed by the CPSC were made in China (7 of 10 recalls), Japan (3 of 10 recalls), Indonesia (1 of 10 recalls), Malaysia (1 of 10 recalls), Taiwan (1 of 10 recalls), United States (1 of 10 recalls).
Has TOSHIBA had product recalls?
Yes. The CPSC lists 10 recalls for TOSHIBA. The most recent, on 2024-02-21: Dynabook Americas Recalls 15.5 Million Toshiba Laptop AC Adapters Due to Burn and Fire Hazards.
What is the TOSHIBA customer service number?
1-888-407-0396.