Updated 2026-11-01

Is TOSHIBA a good brand?

See TOSHIBA on Amazon

Generally good

1 CPSC recall in the last 36 months.

Toshiba makes computer accessories, kitchen appliances and TVs, and Amazon owners rate its products highly. USPTO lists Kabushiki Kaisha Toshiba of Japan as the trademark owner. The CPSC lists 10 recalls, 1 in the last three years: a 15.5 million-unit recall of laptop AC adapters over burn and fire hazards.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

1

Safety record: Some. Source: CPSC.

Owner satisfaction

High

From ratings of 20 most-rated products on Amazon.

Trustpilot

1.2/5

93 reviews. Rates TOSHIBA's own store and service, not the products. See on Trustpilot

Search interest

Stable

Monthly Google searches for “toshiba” in the US, Oct 2025 to Sep 2026. Source: Google Ads.

Shop TOSHIBA on Amazon

See all TOSHIBA products on Amazon

Amazon data checked 2026-11-01. source

New from TOSHIBA on Amazon

Toshiba 55" G700 Series ArtVision 4K UHD Smart Fire TV (55G700SU, 2026 New) - QLED, Native 165Hz, Art Gallery Mode, Anti-Glare Screen, REGZA

Toshiba 55" G700 Series ArtVision 4K UHD Smart Fire TV (55G700SU, 2026 New) - QLED, Native 165Hz, Art Gallery Mode, Anti-Glare Screen, REGZA

Released Aug 2026

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TOSHIBA 40" Class V45 Series QLED FHD 1080p Smart Fire TV, Voice Remote with Alexa, Free & Live TV

TOSHIBA 40" Class V45 Series QLED FHD 1080p Smart Fire TV, Voice Remote with Alexa, Free & Live TV

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TOSHIBA OptiChef Basic Countertop Microwave Air Fryer Combo - 0.9 Cu.Ft, Origin Inverter Tech, Convection Bake & Broil, 27 Auto Menus,Stainl

TOSHIBA OptiChef Basic Countertop Microwave Air Fryer Combo - 0.9 Cu.Ft, Origin Inverter Tech, Convection Bake & Broil, 27 Auto Menus,Stainl

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TOSHIBA Rice Cooker Heritage Bento Box, Digital Control, 10-Cup Uncooked Rice Capacity, 9 Functions with 3D Heating and 24-Hour Auto Keep Wa

TOSHIBA Rice Cooker Heritage Bento Box, Digital Control, 10-Cup Uncooked Rice Capacity, 9 Functions with 3D Heating and 24-Hour Auto Keep Wa

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What owners say about TOSHIBA

Verbatim quotes. Trustpilot quotes are the newest positive and negative reviews; they rate the brand's own store and service.

Toshiba isnt the most reputable brand, so it may also be worth looking into a warranty. But then again, it's only $289 so it depends on how much ...
r/4kTV
I recently purchased a microwave oven with the most basic and unhelpful instruction manual I have ever seen which will tell me how to cook popcorn but not how to warm up previously cooked food. I am a non very technically minded 80 year-old who tried without success to contact the company for help. Impossible!!
1 of 5 stars, Trustpilot review, 2025-12-26
My Toshiba N300 8TB (purchased ~2 years ago) suddenly stopped being recognized-neither my Synology NAS nor a Windows PC via SATA could detect it, though the drive still spins. Given the N300 carries a 3-year warranty, I contacted Toshiba for an RMA. Despite the drive being well within its warranty period, they refused service solely because I couldn’t produce a purchase receipt-no exceptions, no…
1 of 5 stars, Trustpilot review, 2025-12-12

TOSHIBA recalls

  1. 2024
  2. 2024-02-21Toshiba Laptop AC Adapters. The laptop AC adapters can overheat and spark, posing burn and fire hazards. Incidents: The firm has received 679 reports of the recalled AC adapters overheating or catching on fire, melting, and burning. Units: About 15.5 million (In addition, about 1.3 million were sold in Canada). Remedy: Replace. CPSC notice
  3. 2017
  4. 2017-01-04Panasonic battery packs used in Toshiba laptop computers. The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers. Incidents: The firm has received five reports of the battery pack overheating and melting, including one additional report since the first recall announcement. Units: About 83,000 (91,000 units were previously recalled on March 30, 2016). In addition, 10,000 were sold in Canada and 5,000 in Mexico.. Remedy: Replace. CPSC notice
Show 8 earlier recalls (2003-2016)
  1. 2016
  2. 2016-03-30Batteries and Chargers. The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers. Incidents: The firm has received four reports of the battery packs overheating and melting. Units: About 91,000 (in addition, 10,000 were sold in Canada). Remedy: Replace. CPSC notice
  3. 2010
  4. 2010-09-02Computer Equipment. The notebook computers can overheat at the notebook's plug-in to the AC adapter, posing a burn hazard to consumers. Incidents: Toshiba has received 129 reports of the notebook computers overheating and deforming the plastic casing area around the AC adapter plug, including two reports… About 41,000 worldwide units. CPSC notice
  5. 2008
  6. 2008-10-30Adapter/Power Supply/Charger/Battery. These lithium-ion batteries can overheat, posing a fire and burn hazard to consumers. Incidents: There have been 19 reports of the batteries overheating, including 17 reports of flames/fire (10 resulting in minor property damage). Units: About 35,000 batteries (an additional 65,000 batteries were sold worldwide). CPSC notice
  7. 2007
  8. 2007-10-09Adapter/Power Supply/Charger/Battery. The AC adapters can fail, causing the portable DVD player to overheat, posing a burn hazard to consumers. Incidents: Toshiba has received two reports of minor damage to the bottom of the DVD player. About 142,000 units. CPSC notice
  9. 2007-08-09Adapter/Power Supply/Charger/Battery. The lithium-ion batteries can overheat, posing a fire hazard to consumers. Incidents: Toshiba has received three reports outside of the United States of notebook batteries overheating. About 1,400 units. CPSC notice
  10. 2006
  11. 2006-10-23Adapter/Power Supply/Charger/Battery. These lithium-ion batteries can overheat, posing a fire hazard to consumers. Incidents: There have been 16 reports of notebook computer batteries overheating, causing minor property damage and two minor burns. Units: About 340,000 batteries (an additional 3,080,000 battery packs were sold worldwide). CPSC notice
  12. 2005
  13. 2005-12-05Audio/Video Systems & Accessories. A problem in the system's circuit board could pose a fire hazard. Incidents: None reported. About 4,100 units. CPSC notice
  14. 2003
  15. 2003-07-03Televisions, Mounts, Guards & Antennas. If the capacitors short circuit, due to a very high electrical surge, such as from a lightening strike, the metal parts on the television could present a shock… Incidents: None reported. 3,400 units. CPSC notice

Marked items are within the last 36 months and count in the verdict.

Product-related lawsuits

No product liability or consumer fraud cases naming TOSHIBA found in federal court records.

What to buy from TOSHIBA

Best-rated TOSHIBA products

Canvio Basics 2TB Portable External Hard Drive USB 3.0, Black - HDTB520XK3AA

Canvio Basics 2TB Portable External Hard Drive USB 3.0, Black - HDTB520XK3AA

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Canvio Basics 1TB Portable External Hard Drive USB 3.0, Black - HDTB510XK3AA

Canvio Basics 1TB Portable External Hard Drive USB 3.0, Black - HDTB510XK3AA

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Canvio Basics 4TB Portable External Hard Drive USB 3.0, Black - HDTB540XK3CA

Canvio Basics 4TB Portable External Hard Drive USB 3.0, Black - HDTB540XK3CA

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Countertop Microwave Oven, 1.2 Cu.Ft, 1000W, Black

Countertop Microwave Oven, 1.2 Cu.Ft, 1000W, Black

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Alternatives from other brands

Amazon Basics 3-Button USB Wired Mouse with Responsive Tracking, Plug & Play, Compatible with Windows and Mac, Black

Amazon Basics 3-Button USB Wired Mouse with Responsive Tracking, Plug & Play, Compatible with Windows and Mac, Black

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LISEN Cell Phone Stand Phone Holder for Desk, Office Decor Gadgets for Men

LISEN Cell Phone Stand Phone Holder for Desk, Office Decor Gadgets for Men

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Logitech M185 Compact Ambidextrous 2.4 GHz Wireless Mouse - Swift Grey

Logitech M185 Compact Ambidextrous 2.4 GHz Wireless Mouse - Swift Grey

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TOSHIBA customer service and warranty

Phone
1-888-407-0396
Support page
Official support source

Who makes TOSHIBA

Company
Toshiba source
Country
Japan source
Founded
1875 source
Headquarters
Minato source
Founders
Tanaka Hisashige source
Trademark (USPTO)
Kabushiki Kaisha Toshiba (JAPAN); first registered 1986 source
Made in (recalled products)
China 7, Japan 3, Indonesia 1, Malaysia 1, Taiwan 1, United States 1 (of 10 recalls listing a country)

Compare TOSHIBA

FAQ

Is TOSHIBA a good brand?

Generally good. 1 CPSC recall in the last 36 months. Owner satisfaction on Amazon: High.

How many recalls has TOSHIBA had in the last 3 years?

1 recall in the last 36 months, according to the CPSC.

Who owns TOSHIBA?

USPTO lists Kabushiki Kaisha Toshiba (Japan) as the owner of the TOSHIBA trademark, first registered 1986.

Who makes TOSHIBA?

The TOSHIBA brand belongs to Kabushiki Kaisha Toshiba. CPSC recall records show TOSHIBA products made in China 7, Japan 3, Indonesia 1, Malaysia 1, Taiwan 1, United States 1 (of 10 recalls listing a country).

Where is TOSHIBA from?

TOSHIBA is a company from Japan, headquartered in Minato.

Where is TOSHIBA based?

Minato.

When was TOSHIBA founded?

1875.

Where are TOSHIBA products made?

Recalled TOSHIBA products listed by the CPSC were made in China 7, Japan 3, Indonesia 1, Malaysia 1, Taiwan 1, United States 1 (of 10 recalls listing a country).

Has TOSHIBA had product recalls?

Yes. The CPSC lists 10 recalls for TOSHIBA. The most recent, on 2024-02-21: Dynabook Americas Recalls 15.5 Million Toshiba Laptop AC Adapters Due to Burn and Fire Hazards.

What is the TOSHIBA customer service number?

1-888-407-0396.

TV brands

Facts checked 2026-11-02. Brand representatives can send corrections to hello@isagoodbrand.com.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

TOSHIBA: owner satisfaction High + safety record Some = Generally good

Full methodology