Mixed
1 CPSC recall in the last 36 months.
Samsung is a South Korean electronics maker founded in 1969. The CPSC lists 9 recalls, 1 in the last three years: slide-in electric ranges over fire risk. Earlier recalls include top-load washing machines and Galaxy Note7 phones. With Amazon ratings short of our top band, the verdict is mixed.
Recall counts are not adjusted for sales volume. How the verdict works
What owners say about Samsung
To be honest it depends. Samsung makes low budget friendly phones and high end phones. The low budget like the A17 sucks. I had the fold 6 which ...
What makes you want to buy samsung phones after the Samsung Galaxy S20/S20Fe Series Or Note 20 Series Or A Series (2020/2021). Is it because of where ...
Discussion/comparison/help for the Samsung Galaxy line of devices. The performance, build quality and overall experience were great.
Extremely Disappointing Experience with Samsung! I purchased the Samsung Q990H soundbar directly from Samsung, trusting its reputation and product quality. Unfortunately, the product had a damaged eARC port and visible scratches. Within just one week, I raised a complaint requesting a replacement or refund and provided photographic and video evidence. However, Samsung rejected my claim, stating…
Microwave did not work out of box. Samsung sent a technician, he said the fan probably got bent in shipping, fixed the bent fan, microwaved water for 30seconds and said it works, then told samsung we installed it wrong, now the microwave still does not work, he used already warm water to test it. and samsung refuses to help us any further. Scam of a company.
Samsung recalls
- 2024
- 2024-08-08Slide-in Electric Ranges. Front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire hazard. CPSC notice
- 2022
- 2022-12-22Samsung Top-Load Washing Machines. The washing machines can short-circuit and overheat, posing a fire hazard. CPSC notice
- 2016
- 2016-11-04Samsung top-load washing machines. The washing machine top can unexpectedly detach from the washing machine chassis during use, posing a risk of injury from impact. CPSC notice
- 2016-10-13Samsung Galaxy Note7 smartphones. The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing serious fire and burn hazard to consumers. CPSC notice
- 2016-09-15Telephones, Cell Phones & Accessories. The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing a serious burn hazard to consumers. CPSC notice
- 2009
- 2009-11-05Ovens/Stoves/Ranges/Microwaves. If an installation bolt comes in contact with an electrical component inside the unit and the microwave is plugged into an ungrounded outlet, it could create a… CPSC notice
- 2009-05-22Telephones, Cell Phones & Accessories. The recalled cell phones that are in a no-service area and display an "out of range, try again later" message could fail to connect to emergency 911. CPSC notice
- 2007
- 2007-03-21Washing Machines. Water leakage onto the electrical connections to the washing machine's thermal sensor could cause an electrical short and ignite a circuit board, posing a fire… CPSC notice
- 2005
- 2005-09-27Washing Machines. If the front-load washer is operated at maximum load capacity, the spinner could malfunction and break apart, posing a safety risk to consumers. CPSC notice
Product-related lawsuits
No product liability or consumer fraud cases naming Samsung found in federal court records.
What to buy from Samsung
Best-rated Samsung products
HAF-QIN-2P/EXP Genuine Refrigerator Water Filter, Reduces 99% of Harmful Contaminants for Clean, Clear Drinking Water, 6
Check price on Amazon
Alternatives from other brands
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Compact Foldable Car Phone Holder for Magsafe [78+LBS Strongest Suction & 2400gf Strongest Magnetic] 360° Adjustable Car
Check price on Amazon
Samsung product lines on Amazon
| Product line | Products | Owner ratings |
|---|---|---|
| Cell Phones | 11 | Mixed ratings |
| Computers & Accessories | 5 | Highly rated |
| Parts & Accessories | 1 | Highly rated |
| GPS, Finders & Accessories | 1 | Well rated |
| Wearable Technology | 1 | Highly rated |
| Television & Video | 1 | Mixed ratings |
Samsung customer service and warranty
We have not verified Samsung's warranty and support contacts yet.
Who makes Samsung
- Owner
- Samsung source
- Country
- South Korea source
- Founded
- 1969 source
- Headquarters
- Suwon, Seoul source
- Founders
- Lee Byung-chul source
- Trademark (USPTO)
- Samsung Electronics Co., Ltd. (REPUBLIC OF KOREA); first registered 2005 source
- Made in (recalled products)
- South Korea (6 of 9 recalls), China (3 of 9 recalls), Thailand (2 of 9 recalls), Malaysia (1 of 9 recalls), United States (1 of 9 recalls)
FAQ
Is Samsung a good brand?
Mixed. 1 CPSC recall in the last 36 months. Owner satisfaction on Amazon: Medium.
How many recalls has Samsung had in the last 3 years?
1 recall in the last 36 months, according to the CPSC.
Who owns Samsung?
Samsung.
Who owns the Samsung trademark?
USPTO lists Samsung Electronics Co., Ltd. (REPUBLIC OF KOREA) as the owner of the Samsung trademark, first registered 2005.
Where is Samsung based?
Suwon, Seoul.
When was Samsung founded?
1969.
Where is Samsung from?
Samsung is a company from South Korea, headquartered in Suwon, Seoul.
Where are Samsung products made?
Recalled Samsung products listed by the CPSC were made in South Korea (6 of 9 recalls), China (3 of 9 recalls), Thailand (2 of 9 recalls), Malaysia (1 of 9 recalls), United States (1 of 9 recalls).
Has Samsung had product recalls?
Yes. The CPSC lists 9 recalls for Samsung. The most recent, on 2024-08-08: Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard.