Mixed
1 CPSC recall in the last 36 months.
Samsung is a South Korean electronics maker founded in 1969. The CPSC lists 9 recalls, 1 in the last three years: slide-in electric ranges over fire risk. Earlier recalls include top-load washing machines and Galaxy Note7 phones. With Amazon ratings short of our top band, the verdict is mixed.
Recall counts are not adjusted for sales volume. How the verdict works
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See all Samsung products on AmazonNew from Samsung on Amazon
Samsung Galaxy A56 5G Ai (for Tmobile Mint Tello & Global) (128GB + 8GB) Version Latina Unlocked SM-A566E/DS 6.6" 120Hz 50MP Triple (Awesome
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Samsung Galaxy Book4 Edge 14" 3K AMOLED 2X Touch Business Laptop, Snapdragon X Elite X1E-80-100, Qualcomm Adreno, 16GB LPDDR5X, 1.5TB Storag
Check price on AmazonWhat owners say about Samsung
I purchased this Samsung refrigerator in March 2026, and by September, just six months later, it stopped working due to a compressor leak. Since it was under warranty, Samsung sent a technician to repair it. Unfortunately, the refrigerator continued having cooling problems after the repair, and Samsung's diagnostic system reported a sealed-system error. Samsung eventually approved a replacement,…
Very bad customer and company service. Bad experience from samsung india, regarding Samsung S26ultra 512GB handset with lens problem, leading to a major problem in motherboard. Which company declines, customers request and fails to address the issue on time, no update to customer. Samsung Galaxy S26 ultra the best phone so far with lens and major Motherboard issue, un addressed. Definitely my…
Samsung recalls
- 2024
- 2024-08-08Slide-in Electric Ranges. Front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire hazard. CPSC notice
- 2022
- 2022-12-22Samsung Top-Load Washing Machines. The washing machines can short-circuit and overheat, posing a fire hazard. CPSC notice
Show 7 earlier recalls (2005-2016)
- 2016
- 2016-11-04Samsung top-load washing machines. The washing machine top can unexpectedly detach from the washing machine chassis during use, posing a risk of injury from impact. CPSC notice
- 2016-10-13Samsung Galaxy Note7 smartphones. The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing serious fire and burn hazard to consumers. CPSC notice
- 2016-09-15Telephones, Cell Phones & Accessories. The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing a serious burn hazard to consumers. CPSC notice
- 2009
- 2009-11-05Ovens/Stoves/Ranges/Microwaves. If an installation bolt comes in contact with an electrical component inside the unit and the microwave is plugged into an ungrounded outlet, it could create a… CPSC notice
- 2009-05-22Telephones, Cell Phones & Accessories. The recalled cell phones that are in a no-service area and display an "out of range, try again later" message could fail to connect to emergency 911. CPSC notice
- 2007
- 2007-03-21Washing Machines. Water leakage onto the electrical connections to the washing machine's thermal sensor could cause an electrical short and ignite a circuit board, posing a fire… CPSC notice
- 2005
- 2005-09-27Washing Machines. If the front-load washer is operated at maximum load capacity, the spinner could malfunction and break apart, posing a safety risk to consumers. CPSC notice
Product-related lawsuits
No product liability or consumer fraud cases naming Samsung found in federal court records.
What to buy from Samsung
Best-rated Samsung products
Genuine Filter for Refrigerator Water and Ice, Carbon Block Filtration for Clean, Clear Drinking Water, 6-Month Life, HA
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HAF-QIN-2P/EXP Genuine Refrigerator Water Filter, Reduces 99% of Harmful Contaminants for Clean, Clear Drinking Water, 6
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HAF-QIN/EXP Genuine Refrigerator Water Filter, Reduces 99% of Harmful Contaminants for Clean, Clear Drinking Water, 6-Mo
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Samsung customer service and warranty
- Phone
- 1-800-726-7864
- Support page
- Official support source
Who makes Samsung
- Company
- Samsung Electronics source
- Owner
- Samsung source
- Country
- South Korea source
- Founded
- 1969 source
- Headquarters
- Suwon, Seoul source
- Founders
- Lee Byung-chul source
- Trademark (USPTO)
- Samsung Electronics Co., Ltd. (REPUBLIC OF KOREA); first registered 2005 source
- Made in (recalled products)
- South Korea 6, China 3, Thailand 2, Malaysia 1, United States 1 (of 9 recalls listing a country)
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FAQ
Is Samsung a good brand?
Mixed. 1 CPSC recall in the last 36 months. Owner satisfaction on Amazon: Medium.
How many recalls has Samsung had in the last 3 years?
1 recall in the last 36 months, according to the CPSC.
Who owns Samsung?
Samsung is owned by Samsung. USPTO lists Samsung Electronics Co., Ltd. (Republic of Korea) as the owner of the Samsung trademark.
Who makes Samsung?
The Samsung brand belongs to Samsung. CPSC recall records show Samsung products made in South Korea 6, China 3, Thailand 2, Malaysia 1, United States 1 (of 9 recalls listing a country).
Where is Samsung from?
Samsung is a company from South Korea, headquartered in Suwon, Seoul.
Where is Samsung based?
Suwon, Seoul.
When was Samsung founded?
1969.
Where are Samsung products made?
Recalled Samsung products listed by the CPSC were made in South Korea 6, China 3, Thailand 2, Malaysia 1, United States 1 (of 9 recalls listing a country).
Has Samsung had product recalls?
Yes. The CPSC lists 9 recalls for Samsung. The most recent, on 2024-08-08: Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard.
What is the Samsung customer service number?
1-800-726-7864.