Side by side
| Hisense | Samsung | |
|---|---|---|
| Verdict | Generally good | Mixed |
| CPSC recalls, last 3 years | 0 | 1 |
| CPSC recalls, all years | 1 | 9 |
| Most recent recall | 2022-06-09: Hisense USA Recalls Bottom Freezer, French Door Refrigerators Due to Impact Injury Hazard; Sold Exclusively at Lowe's | 2024-08-08: Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard |
| Owner satisfaction (Amazon) | Medium | Medium |
| Product lawsuits on record | 4 | None found |
| Company behind the brand | Qingdao Hisense Electric Holdings Co., Ltd. (29.9%) | Samsung |
| Trademark owner (USPTO) | HISENSE CO., LTD. (China) | Samsung Electronics Co., Ltd. (Republic of Korea) |
| Made in (recalled products) | China 1 (of 1 recalls listing a country) | South Korea 6, China 3, Thailand 2, Malaysia 1, United States 1 (of 9 recalls listing a country) |
| Customer service | 1-888-935-8880 | 1-800-726-7864 |
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Full verdicts
FAQ
Is Hisense better than Samsung?
Hisense (Generally good) comes out ahead of Samsung (Mixed) by our formula.
Which has more recalls, Hisense or Samsung?
In the last 3 years the CPSC lists 0 for Hisense and 1 for Samsung; across all years, 1 and 9.
Are Hisense and Samsung the same company?
No shared owner on record: Hisense trademark owner HISENSE CO., LTD. (China), Samsung trademark owner Samsung Electronics Co., Ltd. (Republic of Korea).