Generally good
No CPSC recalls in the last 36 months.
Hisense, founded in 1969 in Qingdao, China, sells TVs and appliances; owner satisfaction for its TVs on Amazon is solid. The CPSC lists one Hisense recall, for French door refrigerators in 2022, and several recent consumer fraud suits name Hisense USA.
Recall counts are not adjusted for sales volume. How the verdict works
What owners say about Hisense
It is a piece of junk that continually kicks you out of the programs you are watching or will literally shut off completely for no reason.
I am extremely disappointed with Hisense and its warranty support process. Based on my experience, I would think twice before purchasing another Hisense product. I contacted Hisense regarding an issue with my unit, and instead of receiving meaningful assistance, I have been asked repeatedly to submit the same information. I have already sent pictures showing the model and serial number three…
Hisense recalls
- 2022
- 2022-06-09Hisense French Door Refrigerators with Ice Maker. The refrigerator's door hinge can break causing the door to detach when the consumer tries to open the French doors, posing an impact injury hazard to the… CPSC notice
Product-related lawsuits
- 2025-04-10: Khamesra v. Hisense USA Corporation (District Court, N.D. Illinois)
- 2025-02-25: Macioce v. Hisense USA Corporation (District Court, S.D. New York)
- 2024-09-26: Deyell v. Hisense USA Corp. (District Court, N.D. Georgia)
- 2024-01-11: Volinsky v. Hisense USA Corporation (District Court, M.D. Florida)
What to buy from Hisense
Best-rated Hisense products
40-Inch Class A4 Series FHD 1080p Smart Roku TV with Alexa Compatibility (40A4NR) - Dolby Audio, Slim Bezel Design, Goog
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40-Inch Class A4 Series FHD 1080p Smart Fire TV (40A4NF) - DTS Virtual: X, Slim Bezel Design, Alexa Built in, Streaming
Check price on AmazonAlternatives from other brands
INSIGNIA 50" Class F50 Series LED 4K UHD Smart Fire TV, Voice Remote with Alexa, Stream Live TV Without Cable
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monTEK Full Motion Small TV Wall Mount for 13-43 Inch TVs up to 44 lb | ±90° Swivel, +5°/-15° Tilt, Landscape/Portrait R
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Samsung 43-Inch Class Crystal UHD U8000F 4K Smart TV (2025 Model) Endless Free Content, Processor, MetalStream Design, K
Check price on AmazonHisense product lines on Amazon
| Product line | Products | Owner ratings |
|---|---|---|
| Television & Video | 18 | Well rated |
| Amazon Devices | 1 | Well rated |
| Home Audio | 1 | Mixed ratings |
Hisense customer service and warranty
We have not verified Hisense's warranty and support contacts yet.
Who makes Hisense
- Owner
- Qingdao Hisense Electric Holdings Co., Ltd. (29.9%) source
- Country
- People's Republic of China source
- Founded
- 1969 source
- Headquarters
- Qingdao source
- Trademark (USPTO)
- HISENSE CO., LTD. (CHINA); first registered 2004 source
- Made in (recalled products)
- China (1 of 1 recalls)
FAQ
Is Hisense a good brand?
Generally good. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: Medium.
How many recalls has Hisense had in the last 3 years?
0 recalls in the last 36 months, according to the CPSC.
Who owns Hisense?
Qingdao Hisense Electric Holdings Co., Ltd. (29.9%).
Who owns the Hisense trademark?
USPTO lists HISENSE CO., LTD. (CHINA) as the owner of the Hisense trademark, first registered 2004.
Where is Hisense based?
Qingdao.
When was Hisense founded?
1969.
Where is Hisense from?
Hisense is a company from People's Republic of China, headquartered in Qingdao.
Where are Hisense products made?
Recalled Hisense products listed by the CPSC were made in China (1 of 1 recalls).
Has Hisense had product recalls?
Yes. The CPSC lists 1 recall for Hisense. The most recent, on 2022-06-09: Hisense USA Recalls Bottom Freezer, French Door Refrigerators Due to Impact Injury Hazard; Sold Exclusively at Lowe's.