Generally good
No CPSC recalls in the last 36 months.
Hisense makes televisions and home audio products, and Amazon owners rate them well, though just short of our top band. USPTO lists Hisense Co., Ltd. of China as the trademark owner. Qingdao Hisense Electric Holdings Co., Ltd. owns 29.9% of the brand. The CPSC lists 1 recall naming the brand, none in the last three years.
Recall counts are not adjusted for sales volume. How the verdict works
Shop Hisense on Amazon
See all Hisense products on AmazonNew from Hisense on Amazon
Hisense 43-Inch Class QD40R Series Hi-QLED Full HD 1080p Smart Roku TV (43QD40R, 2026 Model) - Dolby Audio, Full Array LED, Game Mode, Slim
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Hisense 50" Class U6 Series 4K UHD QLED MiniLED Smart Fire TV | QLED Display, MiniLED Backlight, Smart TV, Fire TV Built-In, 4K UHD
Check price on AmazonHisense 43-Inch Class QD40R Series Hi-QLED Full HD 1080p Smart Roku TV (43QD40R, 2026 Model) - Dolby Audio, Full Array LED, Game Mode, Slim
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What owners say about Hisense
I’ve gotten some comments here suggesting that Hisense TVs are not good. Is this really true, especially of higher models like the U7H and U8H?
I purchased a 58" Hisense TV from Best Buy in July, 2026. The other day, a thick band appeared across the screen. I sent pictures in to Hisense and they said it's not a warranty issue and there's nothing they will do for me. The TV was hanging on the wall since I got it. Nobody has touched it since. They sold me an inferior product and won't stand behind it. Rather, they're fabricating a reason…
Aug. 1st 2026, we purchased Hisense 31.5 in. 17 cu. ft. Stainless Steel Counter Depth 4-Door Refrigerator with Triple-Zone Function The promotion: " Receive up to $200 Visa Prepaid eReward card with purchase of Hisense appliances" Here we are, End of Oct., we keep checking via email to see if the claim went through, and what we been receiving for two months are automatic repalys stating…
Hisense recalls
- 2022
- 2022-06-09Hisense French Door Refrigerators with Ice Maker. The refrigerator's door hinge can break causing the door to detach when the consumer tries to open the French doors, posing an impact injury hazard to the… CPSC notice
Product-related lawsuits
No product liability or consumer fraud cases naming Hisense found in federal court records.
What to buy from Hisense
Best-rated Hisense products
32-Inch Class H4 Series LED Roku Smart TV with Alexa Compatibility (32H4F, 2020 Model)
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50-Inch Class R6 Series 4K UHD Smart Roku TV with Alexa Compatibility, Dolby Vision HDR, DTS Studio Sound, Game Mode (50
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Alternatives from other brands
TV Antenna for Local Channels, TV Antenna for Smart TV Indoor -16.5ft Cable | Support 4K 1080p with Signal Booster for L
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INSIGNIA 43" Class F50 Series LED 4K UHD Smart Fire TV, Voice Remote with Alexa, Stream Live TV Without Cable
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TCL 65" Designer Series Picture Frame TV, QLED 4K, 65A300L, 2026 Version | Free Curated Art Library & AI Art, Matte Scre
Check price on AmazonHisense customer service and warranty
- Phone
- 1-888-935-8880
- Support page
- Official support source
Who makes Hisense
- Company
- Hisense source
- Owner
- Qingdao Hisense Electric Holdings Co., Ltd. (29.9%) source
- Country
- People's Republic of China source
- Founded
- 1969 source
- Headquarters
- Qingdao source
- Trademark (USPTO)
- HISENSE CO., LTD. (CHINA); first registered 2004 source
- Made in (recalled products)
- China 1 (of 1 recalls listing a country)
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FAQ
Is Hisense a good brand?
Generally good. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: Medium.
How many recalls has Hisense had in the last 3 years?
0 recalls in the last 36 months, according to the CPSC.
Who owns Hisense?
Hisense is owned by Qingdao Hisense Electric Holdings Co., Ltd. (29.9%). USPTO lists HISENSE CO., LTD. (China) as the owner of the Hisense trademark.
Who makes Hisense?
The Hisense brand belongs to Qingdao Hisense Electric Holdings Co., Ltd. (29.9%). CPSC recall records show Hisense products made in China 1 (of 1 recalls listing a country).
Is Hisense a Chinese company?
Hisense is a company from People's Republic of China, headquartered in Qingdao.
Where is Hisense based?
Qingdao.
When was Hisense founded?
1969.
Where are Hisense products made?
Recalled Hisense products listed by the CPSC were made in China 1 (of 1 recalls listing a country).
Has Hisense had product recalls?
Yes. The CPSC lists 1 recall for Hisense. The most recent, on 2022-06-09: Hisense USA Recalls Bottom Freezer, French Door Refrigerators Due to Impact Injury Hazard; Sold Exclusively at Lowe's.
What is the Hisense customer service number?
1-888-935-8880.