Hisense vs LG: which brand is more reliable?

Both are rated Generally good, and Hisense has fewer CPSC recalls in the last 3 years than LG. The comparison uses CPSC recalls, Amazon owner ratings, court records and company records.

Side by side

HisenseLG
VerdictGenerally goodGenerally good
CPSC recalls, last 3 years01
CPSC recalls, all years119
Most recent recall2022-06-09: Hisense USA Recalls Bottom Freezer, French Door Refrigerators Due to Impact Injury Hazard; Sold Exclusively at Lowe's2025-02-06: LG Recalls Electric Ranges Due to Fire Hazard
Owner satisfaction (Amazon)MediumHigh
Product lawsuits on record4None found
Company behind the brandQingdao Hisense Electric Holdings Co., Ltd. (29.9%)LG Group (no parent company on record)
Trademark owner (USPTO)HISENSE CO., LTD. (China)Not on record
Made in (recalled products)China 1 (of 1 recalls listing a country)China 7, South Korea 5, Korea 4, Mexico 3, Canada (home energy system) 1, South Korea (lithium-ion battery module) 1 (of 18 recalls listing a country)
Customer service1-888-935-8880Not verified yet

Recall counts are not adjusted for sales volume. How the verdict works

Shop Hisense and LG on Amazon

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FAQ

Is Hisense better than LG?

Both are rated Generally good, and Hisense has fewer CPSC recalls in the last 3 years than LG.

Which has more recalls, Hisense or LG?

In the last 3 years the CPSC lists 0 for Hisense and 1 for LG; across all years, 1 and 19.

Are Hisense and LG the same company?

No shared owner on record: Hisense trademark owner HISENSE CO., LTD. (China), LG trademark owner Not on record.

Facts checked 2026-10-16.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

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