TCL vs Hisense: which brand is more reliable?

TCL and Hisense are level by our formula: both Generally good, with the same recall count and owner satisfaction. The comparison uses CPSC recalls, Amazon owner ratings, court records and company records.

Side by side

TCLHisense
VerdictGenerally goodGenerally good
CPSC recalls, last 3 years00
CPSC recalls, all years01
Most recent recallNone on record2022-06-09: Hisense USA Recalls Bottom Freezer, French Door Refrigerators Due to Impact Injury Hazard; Sold Exclusively at Lowe's
Owner satisfaction (Amazon)MediumMedium
Product lawsuits on recordNone found4
Company behind the brandTCL Technology (no parent company on record)Qingdao Hisense Electric Holdings Co., Ltd. (29.9%)
Trademark owner (USPTO)TCL Technology Group Corporation (China)HISENSE CO., LTD. (China)
Made in (recalled products)No recall recordsChina 1 (of 1 recalls listing a country)
Customer service1-877-300-88371-888-935-8880

Recall counts are not adjusted for sales volume. How the verdict works

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FAQ

Is TCL better than Hisense?

TCL and Hisense are level by our formula: both Generally good, with the same recall count and owner satisfaction.

Which has more recalls, TCL or Hisense?

In the last 3 years the CPSC lists 0 for TCL and 0 for Hisense; across all years, 0 and 1.

Are TCL and Hisense the same company?

No shared owner on record: TCL trademark owner TCL Technology Group Corporation (China), Hisense trademark owner HISENSE CO., LTD. (China).

Facts checked 2026-10-16.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

Full methodology