VIZIO vs Hisense: which brand is more reliable?

Hisense (Generally good) comes out ahead of VIZIO (Mixed) by our formula. The comparison uses CPSC recalls, Amazon owner ratings, court records and company records.

Side by side

VIZIOHisense
VerdictMixedGenerally good
CPSC recalls, last 3 years00
CPSC recalls, all years11
Most recent recall2014-08-06: VIZIO Recalls to Repair 39- and 42-Inch E-Series Flat Panel Televisions Due to Risk of Tip Over2022-06-09: Hisense USA Recalls Bottom Freezer, French Door Refrigerators Due to Impact Injury Hazard; Sold Exclusively at Lowe's
Owner satisfaction (Amazon)LowMedium
Product lawsuits on record44
Company behind the brandWalmart (2024-present)Qingdao Hisense Electric Holdings Co., Ltd. (29.9%)
Trademark owner (USPTO)Vizio, Inc. (California, USA)HISENSE CO., LTD. (China)
Made in (recalled products)China 1, Mexico 1 (of 1 recalls listing a country)China 1 (of 1 recalls listing a country)
Customer serviceNot verified yet1-888-935-8880

Recall counts are not adjusted for sales volume. How the verdict works

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FAQ

Is VIZIO better than Hisense?

Hisense (Generally good) comes out ahead of VIZIO (Mixed) by our formula.

Which has more recalls, VIZIO or Hisense?

In the last 3 years the CPSC lists 0 for VIZIO and 0 for Hisense; across all years, 1 and 1.

Are VIZIO and Hisense the same company?

No shared owner on record: VIZIO trademark owner Vizio, Inc. (California, USA), Hisense trademark owner HISENSE CO., LTD. (China).

Facts checked 2026-10-16.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

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