Is Roku a good brand?

Just had the best online customer support experience. I won't get into all the details, but I will say that the results say it all. And my ROKU online support agent "Charl was very professional, patient and after a great deal of work on his end, fixed the problems that I unknowingly created. I had used an old ROKU device of my wife's, something she bought before we were married and created two…

It's early days and I'm not downloading much at moment, but the stick so far was so easy to set up, and youtube playing great. It was youtube mainly I wanted and there usually no issues with this vehicle. I- player fine, and free tv programs seem to work. The remote is awesome. So simple with volume buttons on side. The voice activation easy. The actual product really great, I am so pleased, yet…

I used to love my Roku tv when I had all my apps where the quick access was but now it’s less than half of my apps at the top in the “quick access” category. It has made my experience bad enough that I’m writing a review about how bad it is at 3 in the morning. So Roku I would appreciate the “quick access” to just have all my apps bc why would there not be I really don’t get it.

Purchased 2 outdoor roku battery cameras. When arrived they did not work properly. Contacted roku customer support. Was given the runaround for over 2 months. We'll investigate and get back to you. Called multiple times. Twice was told I could get replacements but then replacements were canceled. We're still investigating i was told. Horrible customer service. Terrible company. Worst experience…