Updated 2026-10-15

Is Roku a good brand?

Reliable

No CPSC recalls in the last 36 months.

Roku makes streaming devices and audio accessories, and Amazon owners rate them highly. USPTO lists Roku, Inc. as the trademark owner. The CPSC lists no recalls naming the brand, which together with strong ratings gives it our top verdict.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

0

Safety record: Clean. Source: CPSC.

Owner satisfaction

High

From ratings of 20 most-rated products on Amazon.

Trustpilot

1.3/5

1,277 reviews. Rates Roku's own store and service, not the products. See on Trustpilot

What owners say about Roku

Verbatim quotes. Trustpilot quotes are the newest positive and negative reviews; they rate the brand's own store and service.

I have owned a Roku TV for 3 yrs now and absolutely love it! The ability to add apps and have them all right there. And the apps seem to prioritize their order by themselves. I think it does it by how frequently the apps are used. My most used apps are always right there at the top for me! I live this little programming feature! Also, who ever came up with the background scrolling cityscape that…
5 of 5 stars, Trustpilot review, 2026-10-01
Roku ended my subscription for Acorn TV and cancelled my account two months before the annual renewal. I made numerous attempts to resolve the issue through phone calls and emails. They took no action to resolve the issue. I canceled auto renewal for Acorn tv because of this. I checked on my Roku account a month later, auto renewal had been turned on, I turned it off again. They billed me for…
1 of 5 stars, Trustpilot review, 2026-10-14
I had been enjoying the safety of the Roku platform, having migrated over from Amazon. The nonstop broadcast of a psychologically abusive advertisement for Journavix caused me to leave Amazon. But now Roku has begun to play the same advertisement. And so I have cancelled my Roku subscription, and will no longer be using their ad based streaming platform. The Journavix advertisement is so…
2 of 5 stars, Trustpilot review, 2026-10-13

Roku recalls

The CPSC recall database lists no recalls for Roku as of 2026-10-15.

Product-related lawsuits

No product liability or consumer fraud cases naming Roku found in federal court records.

What to buy from Roku

Best-rated Roku products

Express | HD Roku Streaming Device with Simple Remote (no TV controls), Free & Live TV

Express | HD Roku Streaming Device with Simple Remote (no TV controls), Free & Live TV

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Streaming Stick+ | HD/4K/HDR Streaming Device with Long-range Wireless and Roku Voice Remote with TV Controls

Streaming Stick+ | HD/4K/HDR Streaming Device with Long-range Wireless and Roku Voice Remote with TV Controls

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Express 4K+ | Roku Streaming Device 4K/HDR with Voice Remote, Free & Live TV

Express 4K+ | Roku Streaming Device 4K/HDR with Voice Remote, Free & Live TV

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Streaming Stick 4K with Voice Remote - HDR10+ & Dolby Vision

Streaming Stick 4K with Voice Remote - HDR10+ & Dolby Vision

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Alternatives from other brands

INSIGNIA 50" Class F50 Series LED 4K UHD Smart Fire TV, Voice Remote with Alexa, Stream Live TV Without Cable

INSIGNIA 50" Class F50 Series LED 4K UHD Smart Fire TV, Voice Remote with Alexa, Stream Live TV Without Cable

Check price on Amazon
Samsung 43-Inch Class Crystal UHD U8000F 4K Smart TV (2025 Model) Endless Free Content, Processor, MetalStream Design, K

Samsung 43-Inch Class Crystal UHD U8000F 4K Smart TV (2025 Model) Endless Free Content, Processor, MetalStream Design, K

Check price on Amazon
TCL 75 Inch QM6K Series QLED Mini LED 4K HDR Smart Google TV, 75QM6K

TCL 75 Inch QM6K Series QLED Mini LED 4K HDR Smart Google TV, 75QM6K

Check price on Amazon

Roku product lines on Amazon

Product lineProductsOwner ratings
Television & Video18Highly rated
Headphones, Earbuds & Accessories1Highly rated
Home Audio1Highly rated

Amazon data checked 2026-10-15. source

Roku customer service and warranty

We have not verified Roku's warranty and support contacts yet.

Who makes Roku

Trademark (USPTO)
Roku, Inc. (DELAWARE, USA); first registered 2006 source

FAQ

Is Roku a good brand?

Reliable. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: High.

How many recalls has Roku had in the last 3 years?

0 recalls in the last 36 months, according to the CPSC.

Who owns the Roku trademark?

USPTO lists Roku, Inc. (DELAWARE, USA) as the owner of the Roku trademark, first registered 2006.

Has Roku had product recalls?

The CPSC recall database lists no recalls for Roku as of 2026-10-15.

TV brands

Facts checked 2026-10-15. Brand representatives can send corrections to hello@isagoodbrand.com.