TCL vs Roku: which brand is more reliable?

Roku (Reliable) comes out ahead of TCL (Generally good) by our formula. The comparison uses CPSC recalls, Amazon owner ratings, court records and company records.

Side by side

TCLRoku
VerdictGenerally goodReliable
CPSC recalls, last 3 years00
CPSC recalls, all years00
Most recent recallNone on recordNone on record
Owner satisfaction (Amazon)MediumHigh
Product lawsuits on recordNone foundNone found
Company behind the brandTCL Technology (no parent company on record)Roku (no parent company on record)
Trademark owner (USPTO)TCL Technology Group Corporation (China)Roku, Inc. (Delaware, USA)
Made in (recalled products)No recall recordsNo recall records
Customer service1-877-300-8837Not verified yet

Recall counts are not adjusted for sales volume. How the verdict works

Shop TCL and Roku on Amazon

Television & Video

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FAQ

Is TCL better than Roku?

Roku (Reliable) comes out ahead of TCL (Generally good) by our formula.

Which has more recalls, TCL or Roku?

In the last 3 years the CPSC lists 0 for TCL and 0 for Roku; across all years, 0 and 0.

Are TCL and Roku the same company?

No shared owner on record: TCL trademark owner TCL Technology Group Corporation (China), Roku trademark owner Roku, Inc. (Delaware, USA).

Facts checked 2026-10-16.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

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