TCL vs Samsung: which brand is more reliable?

TCL (Generally good) comes out ahead of Samsung (Mixed) by our formula. The comparison uses CPSC recalls, Amazon owner ratings, court records and company records.

Side by side

TCLSamsung
VerdictGenerally goodMixed
CPSC recalls, last 3 years01
CPSC recalls, all years09
Most recent recallNone on record2024-08-08: Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard
Owner satisfaction (Amazon)MediumMedium
Product lawsuits on recordNone foundNone found
Company behind the brandTCL Technology (no parent company on record)Samsung
Trademark owner (USPTO)TCL Technology Group Corporation (China)Samsung Electronics Co., Ltd. (Republic of Korea)
Made in (recalled products)No recall recordsSouth Korea 6, China 3, Thailand 2, Malaysia 1, United States 1 (of 9 recalls listing a country)
Customer service1-877-300-88371-800-726-7864

Recall counts are not adjusted for sales volume. How the verdict works

Shop TCL and Samsung on Amazon

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FAQ

Is TCL better than Samsung?

TCL (Generally good) comes out ahead of Samsung (Mixed) by our formula.

Which has more recalls, TCL or Samsung?

In the last 3 years the CPSC lists 0 for TCL and 1 for Samsung; across all years, 0 and 9.

Are TCL and Samsung the same company?

No shared owner on record: TCL trademark owner TCL Technology Group Corporation (China), Samsung trademark owner Samsung Electronics Co., Ltd. (Republic of Korea).

Facts checked 2026-10-16.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

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