Apple vs Samsung: which brand is more reliable?

Apple (Generally good) comes out ahead of Samsung (Mixed) by our formula. The comparison uses CPSC recalls, Amazon owner ratings, court records and company records.

Side by side

AppleSamsung
VerdictGenerally goodMixed
CPSC recalls, last 3 years01
CPSC recalls, all years89
Most recent recall2019-06-27: Apple Recalls 15-Inch MacBook Pro Laptop Computers Due to Fire Hazard2024-08-08: Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard
Owner satisfaction (Amazon)MediumMedium
Product lawsuits on recordNone foundNone found
Company behind the brandApple Inc. (no parent company on record)Samsung
Trademark owner (USPTO)Apple Inc. (California, USA)Samsung Electronics Co., Ltd. (Republic of Korea)
Made in (recalled products)China 6, Taiwan 3, Japan 1 (of 7 recalls listing a country)South Korea 6, China 3, Thailand 2, Malaysia 1, United States 1 (of 9 recalls listing a country)
Customer serviceOfficial support page1-800-726-7864

Recall counts are not adjusted for sales volume. How the verdict works

Shop Apple and Samsung on Amazon

Cell Phones

Computers & Accessories

Full verdicts

FAQ

Is Apple better than Samsung?

Apple (Generally good) comes out ahead of Samsung (Mixed) by our formula.

Which has more recalls, Apple or Samsung?

In the last 3 years the CPSC lists 0 for Apple and 1 for Samsung; across all years, 8 and 9.

Are Apple and Samsung the same company?

No shared owner on record: Apple trademark owner Apple Inc. (California, USA), Samsung trademark owner Samsung Electronics Co., Ltd. (Republic of Korea).

Facts checked 2026-10-16.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

Full methodology