TOSHIBA vs Samsung: which brand is more reliable?

TOSHIBA and Samsung are level by our formula: both Mixed, with the same recall count and owner satisfaction. The comparison uses CPSC recalls, Amazon owner ratings, court records and company records.

Side by side

TOSHIBASamsung
VerdictMixedMixed
CPSC recalls, last 3 years11
CPSC recalls, all years109
Most recent recall2024-02-21: Dynabook Americas Recalls 15.5 Million Toshiba Laptop AC Adapters Due to Burn and Fire Hazards2024-08-08: Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard
Owner satisfaction (Amazon)MediumMedium
Product lawsuits on recordNone foundNone found
Company behind the brandToshiba (no parent company on record)Samsung
Trademark owner (USPTO)Kabushiki Kaisha Toshiba (Japan)Samsung Electronics Co., Ltd. (Republic of Korea)
Made in (recalled products)China 7, Japan 3, Indonesia 1, Malaysia 1, Taiwan 1, United States 1 (of 10 recalls listing a country)South Korea 6, China 3, Thailand 2, Malaysia 1, United States 1 (of 9 recalls listing a country)
Customer service1-888-407-03961-800-726-7864

Recall counts are not adjusted for sales volume. How the verdict works

Shop TOSHIBA and Samsung on Amazon

Computers & Accessories

Television & Video

Full verdicts

FAQ

Is TOSHIBA better than Samsung?

TOSHIBA and Samsung are level by our formula: both Mixed, with the same recall count and owner satisfaction.

Which has more recalls, TOSHIBA or Samsung?

In the last 3 years the CPSC lists 1 for TOSHIBA and 1 for Samsung; across all years, 10 and 9.

Are TOSHIBA and Samsung the same company?

No shared owner on record: TOSHIBA trademark owner Kabushiki Kaisha Toshiba (Japan), Samsung trademark owner Samsung Electronics Co., Ltd. (Republic of Korea).

Facts checked 2026-10-16.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

Full methodology