Is Lenovo a Good Brand? Reviews, Recalls & Verdict (2026)

Mixed

1 CPSC recall in the last 36 months.

Lenovo makes laptops, Chromebooks, tablets and chargers, and Amazon owners rate its products well, though not top-tier. USPTO lists Lenovo of China as the trademark owner. Legend Holdings holds a 31.41% stake in the brand. The CPSC lists 10 recalls, 1 in the last three years, for USB-C laptop power banks over a fire hazard.

Recall counts are not adjusted for sales volume. How the verdict works

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Computers & Accessories20 products checkedWell ratedShop on Amazon Lenovo parts and accessoriesReplacement parts and accessoriesShop on Amazon

Amazon data checked 2026-11-01. source

New from Lenovo on Amazon

Lenovo IdeaPad Slim 15.6" FHD Laptop 2027, 1 Year Microsoft 365, 8GB DDR5, 128GB SSD, Intel 4-Core CPU, Rapid Charge, Win 11, Long Battery L

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Lenovo IdeaPad Slim 15.6" FHD Laptop 2027, 1 Year Microsoft 365, 8GB DDR5, 128GB SSD, Intel 4-Core CPU, Rapid Charge, Win 11, Long Battery L

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Lenovo IdeaPad 14" Next-Gen Business Laptop, Intel Core i7, 36GB RAM, 1TB PCIe SSD, FHD IPS Display, Intel Iris Xe Graphics, Fingerprint Rea

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Lenovo IdeaPad Slim 15.6" FHD Laptop 2027, 8-Core Intel Core i3, 8GB DDR5, 128GB SSD, Numeric Keypad, Thin & Lightweight for Students, Windo

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What owners say about Lenovo

Verbatim quotes. Trustpilot quotes are the newest positive and negative reviews; they rate the brand's own store and service.

I own a Lenovo laptop, and the only problem I faced is yung battery na 1 hour lang talaga ang tinatagal. I'm saving up for the repair, but other than that, ...

r/Tech_Philippines

I've had a few ASUS laptops and a few Lenovo Legions...I'd lean towards Lenovo for build quality and reliability.

r/GamingLaptops

I have a lenovo yoga laptop that is not quite two years old. It is now out of warranty and the keyboard is not working. In order for me to get them to trouble shoot it I will have to pay at least $140. I am not doing this, as I can imagine the charge to fix it will be unreasonable. As someone who has a lenovo desktop as well I will not be purchasing this in the future. Do not buy Lenovo laptops!…

2 of 5 stars, Trustpilot review, 2026-10-31

Researched a Lenovo laptop and had planned to purchase online today. Had a couple of questions pre-order. At first i got a chat assistant straight away. My problem was a discount code which wouldnt load - they instructed me to sign up then it would work. I followed the instruction but still didnt work however the chat assistant just vanished. Then went on their whats app and it’s now 6hours with…

1 of 5 stars, Trustpilot review, 2026-10-31

Lenovo recalls

2023
2023-11-22Lenovo USB-C Laptop Power Banks. The power bank's internal screws can come loose, causing a short circuit and overheating of the lithium-ion battery, posing a fire hazard. Incidents: The firm has received one report of a fire causing minimal property damage. Units: About 2,850 (In addition, about 510 were sold in Canada). Remedy: Replace. CPSC notice
2018
2018-02-06ThinkPad X1 Carbon Laptops (5th Generation). An unfastened screw can damage the battery causing ovearheating, posing a fire hazard. Incidents: There have been no reports of overheating in the United States. Units: About 78,000 (In addition, about 5,500 were sold in Canada). Remedy: Repair. CPSC notice

Show 8 earlier recalls (2006-2015)

2015
2015-04-21Batteries and Chargers. The battery packs can overheat, posing a fire hazard. Incidents: Lenovo has received four reports of incidents of battery packs overheating and damaging the computers, battery packs and surrounding property. Units: About 148,800 in the United States and 17,700 in Canada (About 34,500 in the United States and 2,900 in Canada were recalled in March 2014). Remedy: Replace. CPSC notice
2014
2014-12-09Power Cords. The AC power cord can overheat, posing fire and burn hazards. Incidents: None reported in the U.S. About 500,000 in the U.S. and 44,000 in Canada units. Remedy: Replace. CPSC notice
2014-03-27Batteries and Chargers. The battery packs can overheat, posing a fire hazard. Incidents: Lenovo has received two reports of the battery packs overheating, resulting in damage to the computer, battery pack and nearby property. About 34,500 in the United States and 2,900 in Canada units. Remedy: Replace. CPSC notice
2012
2012-04-24Computers Equipment and Accessories. A defect in an internal component in the power supply can overheat and pose a fire hazard. Incidents: The firm received reports of one fire incident and one smoke incident in the U.S. Units: About 13,000 (50,500 were previously recalled in March 2012). Remedy: Replace. CPSC notice
2012-03-08Computers Equipment and Accessories. A defect in an internal component in the power supply can overheat and pose a fire hazard. Incidents: The firm received reports of one fire incident and one smoke incident in the U.S. About 50,500 units. Remedy: Replace. CPSC notice
2009
2009-03-26Adapter/Power Supply/Charger/Battery. The plastic shell of the AC Adaptor can crack, posing a risk of electric shock to consumers. Incidents: None reported. About 230 units. CPSC notice
2007
2007-03-01Adapter/Power Supply/Charger/Battery. If the battery in the laptop is struck forcefully on the corner, such as from a direct fall to the ground, the battery pack can overheat and pose a fire hazard… Incidents: Lenovo has received four reports of batteries overheating and damaging the notebook. Units: About 100,000 battery packs (an additional 105,000 battery packs were sold worldwide). CPSC notice
2006
2006-09-28Adapter/Power Supply/Charger/Battery. These lithium-ion batteries can cause overheating, posing a fire hazard to consumers. Incidents: Lenovo has received one confirmed report of a battery overheating and causing a fire that damaged the notebook computer. Units: About 168,500 battery packs (an additional 357,500 battery packs were sold worldwide). CPSC notice

Marked items are within the last 36 months and count in the verdict.

Product-related lawsuits

No product liability or consumer fraud cases naming Lenovo found in federal court records.

What to buy from Lenovo

Best-rated Lenovo products

Business 15.6" FHD Laptop, Intel Processor, 8GB DDR5, 128GB Storage

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Business 15.6" FHD Laptop, Intel Processor, 8GB DDR5, 128GB Storage

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Idea Tab - College Tablet - 11″ 2.5K IPS Touchscreen Display - 90Hz - MediaTek Dimensity 6300-8 GB Memory - 256 GB Stora

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Essential 15.6" FHD Laptop, Intel Processor, 8GB DDR5, 128GB Storage

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Alternatives from other brands

Amazon Basics 3-Button USB Wired Mouse with Responsive Tracking, Plug & Play, Compatible with Windows and Mac, Black

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Aothia Non-Slip Waterproof PU Leather Desk Pad Protector for Mouse, Writing Desk, Office, Home, Laptop Blotter, 23.6" x

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TECKNET Wireless Mouse, 2.4G Ergonomic Computer Mouse, 2600 DPI, Purple

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Lenovo customer service and warranty

We have not verified Lenovo's warranty and support contacts yet.

Who makes Lenovo

Company: Lenovo source
Owner: Legend Holdings (31.41%) source
Country: People's Republic of China source
Founded: 1984 source
Headquarters: Beijing source
Founders: Liu Chuanzhi source
Trademark (USPTO): Lenovo (CHINA); first registered 2006 source
Made in (recalled products): China 8, Mexico 2, Japan 1 (of 10 recalls listing a country)

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FAQ

Is Lenovo a good brand?

Mixed. 1 CPSC recall in the last 36 months. Owner satisfaction on Amazon: Medium.

How many recalls has Lenovo had in the last 3 years?

1 recall in the last 36 months, according to the CPSC.

Who owns Lenovo?

Lenovo is owned by Legend Holdings (31.41%). USPTO lists Lenovo (China) as the owner of the Lenovo trademark.

Who makes Lenovo?

The Lenovo brand belongs to Legend Holdings (31.41%). CPSC recall records show Lenovo products made in China 8, Mexico 2, Japan 1 (of 10 recalls listing a country).

Is Lenovo a Chinese company?

Lenovo is a company from People's Republic of China, headquartered in Beijing.

Where is Lenovo based?

Beijing.

When was Lenovo founded?

1984.

Where are Lenovo products made?

Recalled Lenovo products listed by the CPSC were made in China 8, Mexico 2, Japan 1 (of 10 recalls listing a country).

Has Lenovo had product recalls?

Yes. The CPSC lists 10 recalls for Lenovo. The most recent, on 2023-11-22: Lenovo Recalls USB-C Laptop Power Banks Due to Fire Hazard.

Laptop and tablet brands

Facts checked 2026-11-02. Brand representatives can send corrections to hello@isagoodbrand.com.

Owners / Safety	Clean	Some	Frequent
High	Reliable	Generally good	Mixed
Medium	Generally good	Mixed	Use caution
Low	Mixed	Use caution	Use caution