Lenovo vs Samsung: which brand is more reliable?

Lenovo and Samsung are level by our formula: both Mixed, with the same recall count and owner satisfaction. The comparison uses CPSC recalls, Amazon owner ratings, court records and company records.

Side by side

LenovoSamsung
VerdictMixedMixed
CPSC recalls, last 3 years11
CPSC recalls, all years109
Most recent recall2023-11-22: Lenovo Recalls USB-C Laptop Power Banks Due to Fire Hazard2024-08-08: Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard
Owner satisfaction (Amazon)MediumMedium
Product lawsuits on record1None found
Company behind the brandLegend Holdings (31.41%)Samsung
Trademark owner (USPTO)Lenovo (China)Samsung Electronics Co., Ltd. (Republic of Korea)
Made in (recalled products)China 8, Mexico 2, Japan 1 (of 10 recalls listing a country)South Korea 6, China 3, Thailand 2, Malaysia 1, United States 1 (of 9 recalls listing a country)
Customer serviceNot verified yet1-800-726-7864

Recall counts are not adjusted for sales volume. How the verdict works

Shop Lenovo and Samsung on Amazon

Computers & Accessories

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FAQ

Is Lenovo better than Samsung?

Lenovo and Samsung are level by our formula: both Mixed, with the same recall count and owner satisfaction.

Which has more recalls, Lenovo or Samsung?

In the last 3 years the CPSC lists 1 for Lenovo and 1 for Samsung; across all years, 10 and 9.

Are Lenovo and Samsung the same company?

No shared owner on record: Lenovo trademark owner Lenovo (China), Samsung trademark owner Samsung Electronics Co., Ltd. (Republic of Korea).

Facts checked 2026-10-16.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

Full methodology