HP vs Lenovo: which brand is more reliable?

HP (Reliable) comes out ahead of Lenovo (Mixed) by our formula. The comparison uses CPSC recalls, Amazon owner ratings, court records and company records.

Side by side

HPLenovo
VerdictReliableMixed
CPSC recalls, last 3 years01
CPSC recalls, all years2010
Most recent recall2019-03-12: HP Expands Recall of Batteries for Notebook Computers and Mobile Workstations Due to Fire and Burn Hazards2023-11-22: Lenovo Recalls USB-C Laptop Power Banks Due to Fire Hazard
Owner satisfaction (Amazon)HighMedium
Product lawsuits on recordNone found1
Company behind the brandHewlett-Packard (no parent company on record)Legend Holdings (31.41%)
Trademark owner (USPTO)HP Hewlett Packard Group LLC (Delaware, USA)Lenovo (China)
Made in (recalled products)China 16, Taiwan 1 (of 16 recalls listing a country)China 8, Mexico 2, Japan 1 (of 10 recalls listing a country)

Recall counts are not adjusted for sales volume. How the verdict works

Shop HP and Lenovo on Amazon

Computers & Accessories

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FAQ

Is HP better than Lenovo?

HP (Reliable) comes out ahead of Lenovo (Mixed) by our formula.

Which has more recalls, HP or Lenovo?

In the last 3 years the CPSC lists 0 for HP and 1 for Lenovo; across all years, 20 and 10.

Are HP and Lenovo the same company?

No shared owner on record: HP trademark owner HP Hewlett Packard Group LLC (Delaware, USA), Lenovo trademark owner Lenovo (China).

Facts checked 2026-10-16.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

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