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HP recalls

1. 2019
2. 2019-03-12Lithium-ion batteries for HP commercial notebook computers and mobile workstations. The lithium-ion batteries can overheat, posing fire and burn hazards. Incidents: HP has received eight new reports of battery packs in the U.S. About 78,500 (In addition 50,000 were previously recalled in the U.S. in January 2018.) units. Remedy: Replace. CPSC notice
3. 2018
4. 2018-01-04Lithium-ion batteries for HP notebook computers and mobile workstations. The lithium-ion batteries can overheat, posing fire and burn hazards Incidents: HP has received eight reports of battery packs overheating, melting, or charring, including three reports of property damage totaling $4,500 with one report of… About 50,000 (in addition, 2,600 were sold in Canada) units. Remedy: Replace. CPSC notice
5. 2017
6. 2017-01-24Lithium-ion batteries used in HP notebook computers. The batteries can overheat, posing fire and burn hazards. Incidents: HP has received one additional report of the battery overheating, melting and charring and causing about $1,000 in property damage About 101,000 (An additional 41,000 batteries were previously recalled in June 2016. About 3,000 were sold in Canada and 4,000 in Mexico.) units. Remedy: Replace. CPSC notice
7. 2016
8. 2016-06-23Batteries and Chargers. The battery packs can overheat, posing fire and burn hazards. Incidents: HP has received seven reports of battery packs overheating, melting or charring, including four reports of property damage of about $4,000 total. About 41,000 (In addition, about 2,600 were sold in Canada and about 4,500 were sold in Mexico) units. Remedy: Replace. CPSC notice
9. 2014
10. 2014-08-26Power Cords. The AC power cord can overheat, posing a potential fire and burn hazard. Incidents: HP has received 29 reports of power cords overheating and melting or charring resulting in two claims of minor burns and 13 claims of minor property damage. 5,577,000 in the U.S. and 446,700 in Canada units. Remedy: Replace. CPSC notice
11. 2013
12. 2013-12-17Battery Chargers. The computer's charger can overheat and melt, posing fire and burn hazards. Incidents: Google has received nine reports of chargers overheating and melting during use. About 145,000 units units. Remedy: Replace. CPSC notice
13. 2012
14. 2012-02-02Fax Machines. The fax machines can overheat due to an internal electrical component failure, posing fire and burn hazards. Incidents: Hewlett-Packard is aware of seven reports of fax machines overheating and catching fire, resulting in property damage, including one instance of significant… About 928,000 in the U.S. and 240,000 in Canada and Mexico units. Remedy: Replace. CPSC notice
15. 2011
16. 2011-05-27Batteries and Chargers. The recalled lithium-ion batteries can overheat and rupture, posing fire and burn hazards to consumers. Incidents: Since the May 2010 recall expansion, HP has received 40 additional reports of batteries that overheated and ruptured, resulting in seven burn injuries, one… About 162,600 additional batteries (54,000 and 70,000 batteries were previously recalled in May 2010 and May 2009, respectively) units. CPSC notice
17. 2010
18. 2010-05-21Batteries and Chargers. The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers. Incidents: Since the May 2009 recall, HP has received 38 additional reports of batteries that overheated and ruptured resulting in 11 instances of minor personal injury… About 54,000 (70,000 units were previously recalled in May 2009) units. CPSC notice
19. 2009
20. 2009-05-14Adapter/Power Supply/Charger/Battery. The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers. Incidents: The firm and CPSC are aware of two reports of batteries that overheated and ruptured, resulting in flames/fire that caused minor property damage. About 70,000 units. CPSC notice
21. 2008
22. 2008-06-27Facsimile (FAX) Machines. An internal electrical component failure can cause overheating of the product posing a risk of burn or fire. Incidents: Hewlett-Packard has received three reports of overheating including two in the U.S. About 367,000 units (an additional 84,000 units sold outside of the U.S.) units. CPSC notice
23. 2006
24. 2006-06-06Cameras & Accessories. The digital camera can cause certain non-rechargeable batteries, such as the Duracell CP-1, to overheat when the camera is connected to an AC adapter or… Incidents: HP has received one report of a camera catching fire, damaging the camera and its docking station, and causing minor smoke damage to the room. About 224,000 (about 679,000 worldwide) units. CPSC notice
25. 2006-04-20Adapter/Power Supply/Charger/Battery. An internal failure can cause the battery to overheat and melt or char the plastic case, posing a burn and fire hazard. Incidents: HP has received 20 reports of batteries overheating, including two in the United States. About 4,100 (about 15,700 batteries worldwide) units. CPSC notice
26. 2005
27. 2005-10-14Adapter/Power Supply/Charger/Battery. An internal short can cause the battery cells to overheat and melt or char the plastic case, posing a burn and fire hazard. Incidents: HP has received 16 reports of batteries overheating, including four in the U.S. About 135,000 battery packs worldwide, including about 85,000 in the U.S. units. CPSC notice
28. 2005-01-14Computer Equipment. A ground clip inside the back plastic panel of these monitors can be incorrectly installed, posing a risk of electrical shock to consumers. Incidents: Philips has received one report of a consumer receiving an electrical shock from one of these monitors. About 15,000 units. CPSC notice
29. 2003
30. 2003-02-13Lawn Mowers & Accessories. The engines for these products had fuel lines that were too long and could possibly droop and come in contact with moving parts, which can cut the fuel lines,… Incidents: Exmark has received two reports of fuel leaks, with no reports of fires or injuries. About 1,500 units. CPSC notice
31. 2002
32. 2002-05-16Adapter/Power Supply/Charger/Battery. The speaker power adapter's power cord connector is not grounded, posing a potential shock hazard to consumers. Incidents: HP received one report of a Philips speaker power adapter plug that was not grounded, which was discovered by a consumer during an electrical inspection. About 93,000 units. CPSC notice
33. 2002-03-07Computer Equipment. The connector can break, exposing electrical contacts and posing a shock hazard to consumers. Incidents: No injuries or incidents have been reported. About 2.5 million units. CPSC notice
34. 1996
35. 1996-06-07Computer Equipment. Incidents: not stated CPSC notice
36. 1995
37. 1995-02-02Computer Equipment. Electrocution/Electric Shock Incidents: not stated CPSC notice

Marked items are within the last 36 months and count in the verdict.

Product-related lawsuits

No product liability or consumer fraud cases naming HP found in federal court records.

What to buy from HP

Best-rated HP products

Sprocket 2x3" Premium Zink Sticky Back Photo Paper (100 Sheets) Compatible with HP Sprocket Photo Printers.

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67XL Black High-Yield Ink Cartridge | Works with DeskJet 1255, 2700, 4100, Envy 6000, 6400 Series | Eligible for Instant

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67 Black/Tri-Color Ink Cartridges (2-Pack) | Works with DeskJet 1255, 2700, 4100, Envy 6000, 6400 | Instant Ink Eligible

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62 Black/Tri-Color Ink Cartridges (2-Pack) | Works with Envy 5540, 5640, 5660, 7640, OfficeJet 5740, 8040, Mobile 200, 2

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HP product lines on Amazon

Amazon data checked 2026-10-15. source

HP customer service and warranty

We have not verified HP's warranty and support contacts yet.

Who makes HP

Country

United States source

Founded

1939 source

Headquarters

Palo Alto source

Founders

Bill Hewlett, David Packard source

Trademark (USPTO)

HP Hewlett Packard Group LLC (DELAWARE, USA); first registered 2021 source

Made in (recalled products)

China (16 of 16 recalls), Taiwan (1 of 16 recalls)

FAQ

Laptop and tablet brands

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• Apple Generally good
• TECLAST Generally good
• Dell Generally good
• Lenovo Mixed

Facts checked 2026-10-15. Brand representatives can send corrections to hello@isagoodbrand.com.