Generally good
No CPSC recalls in the last 36 months.
ASUS is a Taiwanese computer maker founded in 1989 and based in Taipei. The CPSC lists 1 ASUS recall, none in the last three years. Amazon ratings for its laptops and accessories are good but short of our top band.
Recall counts are not adjusted for sales volume. How the verdict works
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See all ASUS products on AmazonNew from ASUS on Amazon
Asus NUC 16 RNUC16WCKC5073CU Desktop Computer - Intel Core 5 Series 3 320-16 GB - 512 GB PCI Express NVMe 4.0 SSD - Mini PC - Black
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ASUS Prime B650-PLUS AMD B650(Ryzen 7000) ATX Motherboard(DDR5,PCIe 5.0 M.2,2.5Gb Ethernet,DisplayPort,HDMI®, USB 3.2 Gen 2 Type-C®, Front U
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ASUS Vivobook S16 16" Touchscreen Laptop, Ryzen AI 9 465, 32GB DDR5, 2TB | Copilot+ PC, 50 TOPS NPU, 400 Nits, 120Hz, Backlit KB, FHD IR Cam
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ASUS VivoBook 15 Laptop, 15.6-Inch FHD Touchscreen, Intel i3-1005G1, 12GB RAM, 512GB NVMe SSD, Intel UHD Graphics, Fingerprint Reader, Windo
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Hello guys, I'm looking to buy ASUS vivobook 16X but I'm unsure about the quality of asus laptops. Anyone who bought an ASUS vivobook series laptop, ...
128 votes, 129 comments. I see a lot of people claiming that Asus tuf is bad in price-relation because of refrigeration and motherboard ...
I pre ordered the new Asus ROG Ally X20 3 weeks before the release date. I waited 3 weeks past the release date and then they cancelled my order without an explanation. Went to try and reorder the device and now its no longer available. Do not order direct with these people. Make sure you can physically hold it in your hand before purchasing. Customer service was also a JOKE. Had to be redirected…
I can see why ASUS have such poor reviews, I sent my almost new laptop purchased from Currys because the power port became faulty and connection was so loose cable kept falling out. Asus wanted to charge me £518 to repair, telling me it was damaged by myself. I have the power plugged in all the time, but if I slighly knocked the table it was sitting on the cable would fall out. The laptop cost…
ASUS recalls
- 2022
- 2022-08-18ASUS ROG Maximus Z690 Hero Motherboards. A capacitor on the motherboard was installed in a reverse position which can lead to a short circuit, overheating or melting, posing fire and burn hazards. CPSC notice
Product-related lawsuits
No product liability or consumer fraud cases naming ASUS found in federal court records.
What to buy from ASUS
Best-rated ASUS products
Dual NVIDIA GeForce RTX 5060 8GB GDDR7 OC Edition (PCIe 5.0, 8GB GDDR7, DLSS 4, HDMI 2.1b, DisplayPort 2.1b, 2.5-Slot De
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ROG Strix B550-F Gaming WiFi II AMD AM4 (3rd Gen Ryzen) ATX DDR4 Gaming Motherboard (PCIe 4.0, WiFi 6E, 2.5Gb LAN, BIOS
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Alternatives from other brands
ASUS customer service and warranty
- Phone
- 1-855-755-2787
- Support page
- Official support source
Who makes ASUS
- Company
- ASUS source
- Country
- Taiwan source
- Founded
- 1989 source
- Headquarters
- Taipei source
- Trademark (USPTO)
- ASUSTEK COMPUTER INCORPORATION (TAIWAN); first registered 1995 source
- Made in (recalled products)
- Vietnam 1 (of 1 recalls listing a country)
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FAQ
Is ASUS a good brand?
Generally good. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: Medium.
How many recalls has ASUS had in the last 3 years?
0 recalls in the last 36 months, according to the CPSC.
Who owns ASUS?
USPTO lists ASUSTEK COMPUTER INCORPORATION (Taiwan) as the owner of the ASUS trademark, first registered 1995.
Who makes ASUS?
The ASUS brand belongs to ASUSTEK COMPUTER INCORPORATION. CPSC recall records show ASUS products made in Vietnam 1 (of 1 recalls listing a country).
Where is ASUS from?
ASUS is a company from Taiwan, headquartered in Taipei.
Where is ASUS based?
Taipei.
When was ASUS founded?
1989.
Where are ASUS products made?
Recalled ASUS products listed by the CPSC were made in Vietnam 1 (of 1 recalls listing a country).
Has ASUS had product recalls?
Yes. The CPSC lists 1 recall for ASUS. The most recent, on 2022-08-18: ASUS Computer International Recalls ASUS ROG Maximus Z690 Hero Motherboards Due to Fire and Burn Hazards.
What is the ASUS customer service number?
1-855-755-2787.