ASUS vs Dell: which brand is more reliable?

ASUS and Dell are level by our formula: both Generally good, with the same recall count and owner satisfaction. The comparison uses CPSC recalls, Amazon owner ratings, court records and company records.

Side by side

ASUSDell
VerdictGenerally goodGenerally good
CPSC recalls, last 3 years00
CPSC recalls, all years111
Most recent recall2022-08-18: ASUS Computer International Recalls ASUS ROG Maximus Z690 Hero Motherboards Due to Fire and Burn Hazards2019-02-06: Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard
Owner satisfaction (Amazon)MediumMedium
Product lawsuits on recordNone foundNone found
Company behind the brandASUS (no parent company on record)Dell Technologies
Trademark owner (USPTO)ASUSTEK COMPUTER INCORPORATION (Taiwan)Dell Inc. (Delaware, USA)
Made in (recalled products)Vietnam 1 (of 1 recalls listing a country)China 6, Japan 5, Taiwan 1, Thailand 1 (of 10 recalls listing a country)
Customer service1-855-755-2787Not verified yet

Recall counts are not adjusted for sales volume. How the verdict works

Shop ASUS and Dell on Amazon

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FAQ

Is ASUS better than Dell?

ASUS and Dell are level by our formula: both Generally good, with the same recall count and owner satisfaction.

Which has more recalls, ASUS or Dell?

In the last 3 years the CPSC lists 0 for ASUS and 0 for Dell; across all years, 1 and 11.

Are ASUS and Dell the same company?

No shared owner on record: ASUS trademark owner ASUSTEK COMPUTER INCORPORATION (Taiwan), Dell trademark owner Dell Inc. (Delaware, USA).

Facts checked 2026-10-16.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

Full methodology