Mixed
No CPSC recalls in the last 36 months.
Dell makes desktop and laptop computers, Chromebooks, monitors, docking stations and chargers. Amazon owners rate its products unevenly, with a notable share of low scores. It is owned by Dell Technologies, while USPTO lists Dell Inc. of Delaware, USA as the trademark owner. The CPSC lists 11 recalls, none in the last three years, mostly from China and Japan.
Recall counts are not adjusted for sales volume. How the verdict works
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See all Dell products on AmazonNew from Dell on Amazon
Dell 16 FHD+ Touch Laptop AMD Ryzen AI 7 350 64GB DDR5 2TB SSD Win 11 Pro | 50 TOPS NPU, 16 Inch 1920x1200 Touch Display, Optimized For Busi
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Dell Pro 15 Essential Laptop, Intel Core 3 100U, 32GB DDR5, 1TB SSD, FHD | 15.6" FHD 120Hz laptop, PCIe SSD, Wi-Fi 6, USB-C, Windows 11, car
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Dell Pro 15 Essential Laptop, Intel Core 3 100U, 32GB DDR5, 1TB SSD, FHD | 15.6" FHD 120Hz business laptop, Wi-Fi 6, Bluetooth, Type-C, HDMI
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Dell Pro Max Slim FCS1250 SFF Workstation Computer Intel Core Ultra 5 245 16GB DDR5 512GB NVMe SSD NVIDIA RTX A1000 8GB Wi-Fi 7 Win 11 Pro
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I watch some videos on the Dell Pro 13 Premium and everyone said it sucks. The price is too high and the heat issues still there. It's too small ...
Purchased full desktop from best-buy. Browser crashed frequently.
⭐ 0/5 - Extremely Disappointing Customer Service I spent approximately 70 minutes on the phone with Dell Financial Services Canada trying to get a straightforward explanation of the charges on my laptop lease. My laptop was priced at $719.99 plus tax, yet my 24-month lease payments total approximately $919.10. I simply wanted to understand how the monthly payments were calculated and where the…
Never buying dell again due to the worst after sale service. They are just wasting my time with AI that can't even solve my questions/problem. Online chat /email recommended by AI at official website is also disabled, they doesn't even intend to fulfil their after sales service.
Dell recalls
- 2019
- 2019-02-06Hybrid Power Adapters sold with Power Banks. The hybrid power adapter casing can break and detach, exposing the internal metal components, posing an electric shock hazard. CPSC notice
- 2008
- 2008-10-30Adapter/Power Supply/Charger/Battery. These lithium-ion batteries can overheat, posing a fire and burn hazard to consumers. CPSC notice
Show 9 earlier recalls (1994-2006)
- 2006
- 2006-08-15Adapter/Power Supply/Charger/Battery. These lithium-ion batteries can overheat, posing a fire hazard to consumers. CPSC notice
- 2005
- 2005-12-16Adapter/Power Supply/Charger/Battery. These batteries can overheat, which could pose a fire risk. CPSC notice
- 2004
- 2004-10-08Adapter/Power Supply/Charger/Battery. The adapters can overheat, posing a risk of fire and electrical shock hazards to consumers. CPSC notice
- 2004-09-07Computer Equipment. These printers can short-circuit, posing an electrical shock hazard to consumers. CPSC notice
- 2004-07-01Adapter/Power Supply/Charger/Battery. Using power cords not intended for these adapters can pose a shock hazard. CPSC notice
- 2001
- 2001-05-03Adapter/Power Supply/Charger/Battery. These batteries can overcharge, causing them to become very hot, release smoke, and possibly catch fire. CPSC notice
- 2000
- 2000-10-13Adapter/Power Supply/Charger/Battery. These batteries can short circuit, even when the battery is not in use, causing them to become very hot, release smoke and possibly catch fire. CPSC notice
- 1997
- 1997-10-21Adapter/Power Supply/Charger/Battery. Electrocution/Electric Shock CPSC notice
- 1994
- 1994-05-20Computer Equipment. Fire & Fire-Related Burn CPSC notice
Product-related lawsuits
No product liability or consumer fraud cases naming Dell found in federal court records.
What to buy from Dell
Best-rated Dell products
Chromebook 11 3100 11.6" Chromebook - 1366 x 768 - Celeron N4020-4 GB RAM - 16 GB Flash Memory - Chrome OS - Intel HD Gr
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24 Monitor - SE2426H - 23.8-inch FHD (1920x1080) 144Hz 1ms Display, in-Plane Switching (IPS) Technology, AMD FreeSync™,
Check price on Amazon27 Monitor - SE2726H - 27-inch FHD (1920x1080) 144Hz 1ms Display, in-Plane Switching (IPS) Technology, AMD FreeSync™, TÜ
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Alternatives from other brands
Amazon Basics 3-Button USB Wired Mouse with Responsive Tracking, Plug & Play, Compatible with Windows and Mac, Black
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Aothia Non-Slip Waterproof PU Leather Desk Pad Protector for Mouse, Writing Desk, Office, Home, Laptop Blotter, 23.6" x
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Dell customer service and warranty
We have not verified Dell's warranty and support contacts yet.
Who makes Dell
- Company
- Dell source
- Owner
- Dell Technologies source
- Country
- United States source
- Founded
- 1989 source
- Headquarters
- Round Rock source
- Founders
- Michael Dell source
- Trademark (USPTO)
- Dell Inc. (DELAWARE, USA); first registered 1990 source
- Made in (recalled products)
- China 6, Japan 5, Taiwan 1, Thailand 1 (of 10 recalls listing a country)
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FAQ
Is Dell a good brand?
Mixed. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: Low.
How many recalls has Dell had in the last 3 years?
0 recalls in the last 36 months, according to the CPSC.
Who owns Dell?
Dell is owned by Dell Technologies. USPTO lists Dell Inc. (Delaware, USA) as the owner of the Dell trademark.
Who makes Dell?
The Dell brand belongs to Dell Technologies. CPSC recall records show Dell products made in China 6, Japan 5, Taiwan 1, Thailand 1 (of 10 recalls listing a country).
Where is Dell from?
Dell is a company from United States, headquartered in Round Rock.
Where is Dell based?
Round Rock.
When was Dell founded?
1989.
Where are Dell products made?
Recalled Dell products listed by the CPSC were made in China 6, Japan 5, Taiwan 1, Thailand 1 (of 10 recalls listing a country).
Has Dell had product recalls?
Yes. The CPSC lists 11 recalls for Dell. The most recent, on 2019-02-06: Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard.