Dell vs Lenovo: which brand is more reliable?

Dell (Generally good) comes out ahead of Lenovo (Mixed) by our formula. The comparison uses CPSC recalls, Amazon owner ratings, court records and company records.

Side by side

DellLenovo
VerdictGenerally goodMixed
CPSC recalls, last 3 years01
CPSC recalls, all years1110
Most recent recall2019-02-06: Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard2023-11-22: Lenovo Recalls USB-C Laptop Power Banks Due to Fire Hazard
Owner satisfaction (Amazon)MediumMedium
Product lawsuits on recordNone found1
Company behind the brandDell TechnologiesLegend Holdings (31.41%)
Trademark owner (USPTO)Dell Inc. (Delaware, USA)Lenovo (China)
Made in (recalled products)China 6, Japan 5, Taiwan 1, Thailand 1 (of 10 recalls listing a country)China 8, Mexico 2, Japan 1 (of 10 recalls listing a country)

Recall counts are not adjusted for sales volume. How the verdict works

Shop Dell and Lenovo on Amazon

Computers & Accessories

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FAQ

Is Dell better than Lenovo?

Dell (Generally good) comes out ahead of Lenovo (Mixed) by our formula.

Which has more recalls, Dell or Lenovo?

In the last 3 years the CPSC lists 0 for Dell and 1 for Lenovo; across all years, 11 and 10.

Are Dell and Lenovo the same company?

No shared owner on record: Dell trademark owner Dell Inc. (Delaware, USA), Lenovo trademark owner Lenovo (China).

Facts checked 2026-10-16.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

Full methodology