Dell vs Lenovo: which brand is more reliable?

Both are rated Mixed, and Dell has fewer CPSC recalls in the last 3 years than Lenovo. The comparison uses CPSC recalls, Amazon owner ratings, court records and company records.

Side by side

DellLenovo
VerdictMixedMixed
CPSC recalls, last 3 years01
CPSC recalls, all years1110
Most recent recall2019-02-06: Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard2023-11-22: Lenovo Recalls USB-C Laptop Power Banks Due to Fire Hazard
Owner satisfaction (Amazon)LowMedium
Product lawsuits on recordNone foundNone found
Company behind the brandDell TechnologiesLegend Holdings (31.41%)
Trademark owner (USPTO)Dell Inc. (Delaware, USA)Lenovo (China)
Made in (recalled products)China 6, Japan 5, Taiwan 1, Thailand 1 (of 10 recalls listing a country)China 8, Mexico 2, Japan 1 (of 10 recalls listing a country)

Recall counts are not adjusted for sales volume. How the verdict works

Shop Dell and Lenovo on Amazon

Computers & Accessories

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FAQ

Is Dell better than Lenovo?

Both are rated Mixed, and Dell has fewer CPSC recalls in the last 3 years than Lenovo.

Which has more recalls, Dell or Lenovo?

In the last 3 years the CPSC lists 0 for Dell and 1 for Lenovo; across all years, 11 and 10.

Are Dell and Lenovo the same company?

No shared owner on record: Dell trademark owner Dell Inc. (Delaware, USA), Lenovo trademark owner Lenovo (China).

Facts checked 2026-11-02.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

Full methodology