Updated 2026-11-01

Is JBL a good brand?

See JBL on Amazon

Reliable

No CPSC recalls in the last 36 months.

JBL, founded in 1946 and owned by Harman International, makes portable speakers and headphones that Amazon owners rate highly. The CPSC lists no recalls naming the brand, which together with strong ratings gives it our top verdict.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

0

Safety record: Clean. Source: CPSC.

Owner satisfaction

High

From ratings of 20 most-rated products on Amazon.

Trustpilot

1.7/5

1,675 reviews. Rates JBL's own store and service, not the products. See on Trustpilot

Search interest

Falling

Monthly Google searches for “jbl” in the US, Oct 2025 to Sep 2026. Source: Google Ads.

Shop JBL on Amazon

See all JBL products on Amazon

Amazon data checked 2026-11-01. source

New from JBL on Amazon

Bundle of JBL Grip Portable Bluetooth Speaker, Waterproof, Ambient Light - Purple + JBL EasySing Mic Mini - Real-Time Vocal Removal - Black

Bundle of JBL Grip Portable Bluetooth Speaker, Waterproof, Ambient Light - Purple + JBL EasySing Mic Mini - Real-Time Vocal Removal - Black

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Bundle of JBL Grip Portable Bluetooth Speaker, Waterproof, Ambient Light - White + JBL EasySing Mic Mini - Real-Time Vocal Removal - Black

Bundle of JBL Grip Portable Bluetooth Speaker, Waterproof, Ambient Light - White + JBL EasySing Mic Mini - Real-Time Vocal Removal - Black

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Bundle of JBL Grip Portable Bluetooth Speaker, Waterproof, Ambient Light - Blue + JBL EasySing Mic Mini - Real-Time Vocal Removal - Black

Bundle of JBL Grip Portable Bluetooth Speaker, Waterproof, Ambient Light - Blue + JBL EasySing Mic Mini - Real-Time Vocal Removal - Black

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Bundle of JBL Grip Portable Bluetooth Speaker, Waterproof, Ambient Light - Squad + JBL EasySing Mic Mini - Real-Time Vocal Removal - Black

Bundle of JBL Grip Portable Bluetooth Speaker, Waterproof, Ambient Light - Squad + JBL EasySing Mic Mini - Real-Time Vocal Removal - Black

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What owners say about JBL

Verbatim quotes. Trustpilot quotes are the newest positive and negative reviews; they rate the brand's own store and service.

I love my JBL Endurance Peak 4, for the ability to resist water. I am not a runner so can't comment on that, but the sound is good although sometimes I it does drop out, but great when my phone is in my handbag. CON: You can't change the maximum volume. Have been working with AI to find if there is anything I can do. They are my ears and I want my music louder when I am in the mood for loud…
4 of 5 stars, Trustpilot review, 2026-10-12
Every disappointed how treating customers. Promise next day delivery for orders before 3pm....and after 2 days didn't know when will be process the order...
1 of 5 stars, Trustpilot review, 2026-10-30
the earbuds keep disconnecting every 10 or so min. this is MAD!!!!!Endurance race 2
1 of 5 stars, Trustpilot review, 2026-10-25

JBL recalls

The CPSC recall database lists no recalls for JBL as of 2026-11-02.

Product-related lawsuits

No product liability or consumer fraud cases naming JBL found in federal court records.

JBL in the news

What to buy from JBL

Best-rated JBL products

FLIP 5, Waterproof Portable Bluetooth Speaker, Black, Small

FLIP 5, Waterproof Portable Bluetooth Speaker, Black, Small

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FLIP 5, Waterproof Portable Bluetooth Speaker, Pink

FLIP 5, Waterproof Portable Bluetooth Speaker, Pink

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Charge 5 - Portable Waterproof Speaker - Black

Charge 5 - Portable Waterproof Speaker - Black

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JBL Clip 4 - Portable Mini Bluetooth Speaker, big audio and punchy bass, integrated carabiner, IP67 waterproof and dustp

JBL Clip 4 - Portable Mini Bluetooth Speaker, big audio and punchy bass, integrated carabiner, IP67 waterproof and dustp

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Alternatives from other brands

DJI Mic Mini (2 TX + 1 RX + Charging Case), Ultralight, Detail-Rich Audio

DJI Mic Mini (2 TX + 1 RX + Charging Case), Ultralight, Detail-Rich Audio

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Mini Projector with Wifi and Bluetooth, Built-in Apps,Movie Projector

Mini Projector with Wifi and Bluetooth, Built-in Apps,Movie Projector

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Hollyland LARK A2(2TX+1RX+Charging Case) Wireless Microphone, AI Auto-Limit

Hollyland LARK A2(2TX+1RX+Charging Case) Wireless Microphone, AI Auto-Limit

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JBL customer service and warranty

Warranty
Terms vary by product. Official warranty page
Support page
Official support source

Who makes JBL

Company
JBL source
Owner
Harman International Industries source
Country
United States source
Founded
1946 source
Headquarters
Northridge source
Founders
James Bullough Lansing source
Trademark (USPTO)
Harman International Industries, Incorporated (DELAWARE, USA); first registered 1964 source

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FAQ

Is JBL a good brand?

Reliable. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: High.

How many recalls has JBL had in the last 3 years?

0 recalls in the last 36 months, according to the CPSC.

Who owns JBL?

JBL is owned by Harman International Industries.

Who makes JBL?

The JBL brand belongs to Harman International Industries.

Where is JBL from?

JBL is a company from United States, headquartered in Northridge.

Where is JBL based?

Northridge.

When was JBL founded?

1946.

Has JBL had product recalls?

The CPSC recall database lists no recalls for JBL as of 2026-11-02.

How do I contact JBL customer service?

JBL customer service can be reached through the official support page https://www.jbl.com/pdp-product-lifestyle-warranty.html.

Headphone and speaker brands

Facts checked 2026-11-02. Brand representatives can send corrections to hello@isagoodbrand.com.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

JBL: owner satisfaction High + safety record Clean = Reliable

Full methodology