Mixed
4 CPSC recalls in the last 36 months.
Anker makes chargers, power banks and Soundcore audio gear, and Amazon owners rate its products highly. The CPSC lists 7 recalls, all made in China, 4 of them in the last three years, mostly lithium-ion power banks and battery-powered speakers and coolers over fire risk.
Recall counts are not adjusted for sales volume. How the verdict works
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Anker SOLIX S5000 Portable Power Station with Car Charging Cable | 48-Hour Long-lasting Home Backup, Compact 5kWh LFP Battery, 8,000W Peak S
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Anker SOLIX S5000 Portable Power Station with Transfer Switch | 48-Hour Long-lasting Home Backup, Compact 5kWh LFP Battery, 8,000W Peak Sola
Check price on AmazonWhat owners say about Anker
Aside from their terrible customer service experience, Anker is charging ridiculous prices far beyond the tariff bump nowadays for gimmicky ...
Anker chargers are top quality, PERIOD. Pretty good for almost six years! Anker's been one of the most trustworthy brands consistent for their ...
Anker was the only company that as far as I can tell makes their own shit. And the quality is the best I've found. As someone whose seen power ...
The above Anker is 47W total. It is plenty fast for my phone, tablet, and smaller peripherals. I can charge my MBP slowly with it if needed.
Anker is my go-to for cables, power supplies, and more. They have great products at competitive prices. I have never had a problem with Anker products. Highly recommended.
Oh yeah these new battery packs in portable charger do you stand so good
Worst ever experience Everyone stay away from these awful people and company. I orderd a product and from them and that was a wireless car charger and when it arrived, it had a missing parts and when I rang them same day they were like we will sort you out and understand that and after a few days I’m getting an email that first you have to send the product we will verify it and then we will…
Absolutely garbage being made here! Anker is a deceptive company. The speakers they sell break down just after the warranty expires on an ongoing basis. They also program newer models to purposefully not work with the older models to force customers to buy another speaker. Both speakers obviously have Bluetooth and both obviously have TWS however Ankers deceptive actions cause these speakers…
Anker recalls
- 2025
- 2025-06-12Anker PowerCore 10000 power banks (model A1263 only). The lithium-ion battery in the power bank can overheat, posing fire and burn hazards to consumers. CPSC notice
- 2024
- 2024-12-05Anker Soundcore (A3102) and PowerConf Bluetooth (A3302) Speakers. The lithium-ion batteries in the recalled A3102 Anker Soundcore (black) and A3302 PowerConf S3 Bluetooth Speakers can overheat, posing a fire hazard. CPSC notice
- 2024-10-17Anker Power Banks. The lithium-ion battery in the power banks can overheat, posing fire and burn hazards. CPSC notice
- 2024-03-07EverFrost Battery Powered Coolers. The lithium-ion batteries in the Anker EverFrost Coolers can overheat, posing a fire hazard. CPSC notice
Show 3 earlier recalls (2021-2023)
- 2023
- 2023-03-09Anker 535 Power Banks (PowerCore 20k). The lithium-ion batteries in the recalled power banks can overheat, posing a fire hazard. CPSC notice
- 2022
- 2022-11-03Bolt Foldable Children's Scooters. The paint on the recalled scooters contains levels of lead that exceed the federal lead paint ban, posing a lead poisoning hazard. CPSC notice
- 2021
- 2021-02-1710-in-1 Incredible Inventions Science Kits. Paint on the red and blue magnet contains levels of lead that exceed the federal lead paint ban. CPSC notice
Product-related lawsuits
No product liability or consumer fraud cases naming Anker found in federal court records.
Anker in the news
What to buy from Anker
Best-rated Anker products
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Aothia Non-Slip Waterproof PU Leather Desk Pad Protector for Mouse, Writing Desk, Office, Home, Laptop Blotter, 23.6" x
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Anker customer service and warranty
- Phone
- 1-800-988-7973
- support@anker.com
- Support page
- Official support source
Who makes Anker
- Trademark (USPTO)
- Anker Innovations Limited (HONG KONG); first registered 2017 source
- Made in (recalled products)
- China 7 (of 7 recalls listing a country)
- Same company as
- Soundcore
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FAQ
Is Anker a good brand?
Mixed. 4 CPSC recalls in the last 36 months. Owner satisfaction on Amazon: High.
How many recalls has Anker had in the last 3 years?
4 recalls in the last 36 months, according to the CPSC.
Who owns Anker?
USPTO lists Anker Innovations Limited (Hong Kong) as the owner of the Anker trademark, first registered 2017.
Who makes Anker?
The Anker brand belongs to Anker Innovations Limited. CPSC recall records show Anker products made in China 7 (of 7 recalls listing a country).
Is Anker a Chinese company?
The Anker trademark is registered to Anker Innovations Limited, based in Hong Kong.
Where are Anker products made?
Recalled Anker products listed by the CPSC were made in China 7 (of 7 recalls listing a country).
Has Anker had product recalls?
Yes. The CPSC lists 7 recalls for Anker. The most recent, on 2025-06-12: More than One Million Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations.
What is the Anker customer service number?
1-800-988-7973.
Are Anker and Soundcore the same company?
They share an owner: USPTO lists Anker Innovations Limited as the trademark owner for both Anker and Soundcore.