Updated 2026-10-16

Is Soundcore a good brand?

Mixed

1 CPSC recall in the last 36 months.

Soundcore is Anker's audio brand for earbuds and portable speakers. The CPSC lists 1 recall, in the last three years: Soundcore battery-powered Bluetooth speakers over fire risk. With Amazon ratings short of our top band, the verdict is mixed.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

1

Safety record: Some. Source: CPSC.

Owner satisfaction

Medium

From ratings of 20 most-rated products on Amazon.

What owners say about Soundcore

Verbatim excerpts from Reddit threads that mention the brand.

Hey everyone, I’ve been looking into Soundcore (by Anker) and wanted to get some thoughts from people who’ve used their products. I know they ...
r/HeadphoneAdvice
Hey everyone! I'm looking for the best Soundcore over-ear headphones for around $100 or less. My main priorities are: Noise Cancellation (ANC): ...
r/soundcore
Soundcore is the most Underrated wireless headphones company in the world. These are the best headphones in the audio market for the price.
r/inearfidelity

Soundcore recalls

  1. 2024
  2. 2024-12-05Anker Soundcore (A3102) and PowerConf Bluetooth (A3302) Speakers. The lithium-ion batteries in the recalled A3102 Anker Soundcore (black) and A3302 PowerConf S3 Bluetooth Speakers can overheat, posing a fire hazard. Incidents: The firm has received 33 reports of incidents involving the lithium-ion batteries in the speakers overheating, some of those involve incidents of smoking and… About 69,000 (In addition, about 9,764 were sold in Canada) units. Remedy: Replace. CPSC notice

Marked items are within the last 36 months and count in the verdict.

Product-related lawsuits

No product liability or consumer fraud cases naming Soundcore found in federal court records.

What to buy from Soundcore

Best-rated Soundcore products

by Anker P20i True Wireless Earbuds, with Big Bass, 30H Playtime

by Anker P20i True Wireless Earbuds, with Big Bass, 30H Playtime

Check price on Amazon
by Anker Q20i Hybrid Active Noise Cancelling Headphones, Black

by Anker Q20i Hybrid Active Noise Cancelling Headphones, Black

Check price on Amazon
by Anker Q20i Hybrid Active Noise Cancelling Headphones, White

by Anker Q20i Hybrid Active Noise Cancelling Headphones, White

Check price on Amazon
by Anker Q20i Hybrid Active Noise Cancelling Headphones, Taupe

by Anker Q20i Hybrid Active Noise Cancelling Headphones, Taupe

Check price on Amazon

Alternatives from other brands

TOZO A1 Wireless Earbuds Bluetooth 5.3 Light Weight in Ear Headphones

TOZO A1 Wireless Earbuds Bluetooth 5.3 Light Weight in Ear Headphones

Check price on Amazon
kurdene Wireless Earbuds Bluetooth 5.3 Light Weight in Ear Headphones

kurdene Wireless Earbuds Bluetooth 5.3 Light Weight in Ear Headphones

Check price on Amazon
Apple AirPods 4 Wireless Earbuds

Apple AirPods 4 Wireless Earbuds

Check price on Amazon

Soundcore product lines on Amazon

Product lineProductsOwner ratings
Headphones, Earbuds & Accessories19Well rated
Portable Audio & Video1Highly rated

Amazon data checked 2026-10-16. source

Soundcore customer service and warranty

Phone
1-800-988-7973
Channels
phone
Support page
Official support source

Who makes Soundcore

Trademark (USPTO)
ANKER INNOVATIONS LIMITED (HONG KONG); first registered 2023 source
Made in (recalled products)
China (1 of 1 recalls)

FAQ

Is Soundcore a good brand?

Mixed. 1 CPSC recall in the last 36 months. Owner satisfaction on Amazon: Medium.

How many recalls has Soundcore had in the last 3 years?

1 recall in the last 36 months, according to the CPSC.

Who owns the Soundcore trademark?

USPTO lists ANKER INNOVATIONS LIMITED (HONG KONG) as the owner of the Soundcore trademark, first registered 2023.

Where are Soundcore products made?

Recalled Soundcore products listed by the CPSC were made in China (1 of 1 recalls).

Has Soundcore had product recalls?

Yes. The CPSC lists 1 recall for Soundcore. The most recent, on 2024-12-05: Anker Soundcore Lithium-Ion Battery Powered Bluetooth Speakers Recalled Due to Fire Hazard; Sold Exclusively on Amazon.com by Anker Innovations.

What is the Soundcore customer service number?

1-800-988-7973.

Headphone and speaker brands

Facts checked 2026-10-16. Brand representatives can send corrections to hello@isagoodbrand.com.