Mixed
1 CPSC recall in the last 36 months.
Soundcore is Anker's audio brand for earbuds and portable speakers. The CPSC lists 1 recall, in the last three years: Soundcore battery-powered Bluetooth speakers over fire risk. With Amazon ratings short of our top band, the verdict is mixed.
Recall counts are not adjusted for sales volume. How the verdict works
Shop Soundcore on Amazon
See all Soundcore products on AmazonNew from Soundcore on Amazon
Soundcore Sleep A30 Special by Anker Anker 2 Portable Bluetooth Speaker (Bundle)
Check price on AmazonWhat owners say about Soundcore
Hey everyone, I’ve been looking into Soundcore (by Anker) and wanted to get some thoughts from people who’ve used their products. I know they ...
So I've been looking for headphones for my gf, see this post . And started looking more into headphones from Soundcore, as I have a pair of A40s from Soundcore ...
I believe in giving credit where credit is due, and I am pleased to report that Soundcore has now fully resolved my complaint. My original experience with their after-sales support was extremely frustrating. After purchasing the Liberty 4 Pro in January 2026, I encountered technical problems and struggled for some time to obtain a satisfactory resolution. However, things changed significantly…
I have always bought expensive buds (like Senheiser Momentum/Jaybird Tarah pro) and expensive cans (bose QC), though 4 years ago I bought Liberty 4's and used them pretty much every day as bangers I wouldn't mind losing. I actually preferred the ergonomics to the other brands and they became my daily. Anyway - that being said I have just lost my Liberty 4's when out and about and realised how…
Rubbish Rubbish Rubbish Put your money in the bin better. Anyway their Rubbish doesn't work and you save yourself the agony
i bought my soundcore liberty 5 for like 100cad after tax, and for this price they are actually quite great but there's a problem which is VERY annoying they just keep reconnecting and connecting over and over again there's one time that i actually get embarrased in front of public when i'm wacthing a porn and suddenly my soundcore disconnected from my device, and that sound was gone and im…
Soundcore recalls
- 2024
- 2024-12-05Anker Soundcore (A3102) and PowerConf Bluetooth (A3302) Speakers. The lithium-ion batteries in the recalled A3102 Anker Soundcore (black) and A3302 PowerConf S3 Bluetooth Speakers can overheat, posing a fire hazard. CPSC notice
Product-related lawsuits
No product liability or consumer fraud cases naming Soundcore found in federal court records.
Soundcore in the news
- Anker soundcore AeroClip 2: Open-ear comfort for everyday life
- Anker soundcore AeroClip 2 brings open-ear audio to everyday life
What to buy from Soundcore
Best-rated Soundcore products
Alternatives from other brands
TAGRY Bluetooth Headphones True Wireless Earbuds 60H Playback LED Power Display Earphones with Wireless Charging Case IP
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Soundcore customer service and warranty
- Phone
- 1-800-988-7973
- service@soundcore.com
- Support page
- Official support source
Who makes Soundcore
- Trademark (USPTO)
- ANKER INNOVATIONS LIMITED (HONG KONG); first registered 2023 source
- Made in (recalled products)
- China 1 (of 1 recalls listing a country)
- Same company as
- Anker
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FAQ
Is Soundcore a good brand?
Mixed. 1 CPSC recall in the last 36 months. Owner satisfaction on Amazon: Medium.
How many recalls has Soundcore had in the last 3 years?
1 recall in the last 36 months, according to the CPSC.
Who owns Soundcore?
USPTO lists ANKER INNOVATIONS LIMITED (Hong Kong) as the owner of the Soundcore trademark, first registered 2023.
Who makes Soundcore?
The Soundcore brand belongs to ANKER INNOVATIONS LIMITED. CPSC recall records show Soundcore products made in China 1 (of 1 recalls listing a country).
Is Soundcore a Chinese company?
The Soundcore trademark is registered to ANKER INNOVATIONS LIMITED, based in Hong Kong.
Where are Soundcore products made?
Recalled Soundcore products listed by the CPSC were made in China 1 (of 1 recalls listing a country).
Has Soundcore had product recalls?
Yes. The CPSC lists 1 recall for Soundcore. The most recent, on 2024-12-05: Anker Soundcore Lithium-Ion Battery Powered Bluetooth Speakers Recalled Due to Fire Hazard; Sold Exclusively on Amazon.com by Anker Innovations.
What is the Soundcore customer service number?
1-800-988-7973.
Are Soundcore and Anker the same company?
They share an owner: USPTO lists ANKER INNOVATIONS LIMITED as the trademark owner for both Soundcore and Anker.