Updated 2026-10-15

Is JLab a good brand?

Generally good

No CPSC recalls in the last 36 months.

JLab, founded in 2006 and based in Oceanside, California, sells earbuds and headphones; its owner is listed as Noritsu. The CPSC lists no recalls naming the brand. Amazon ratings are good but short of our top band.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

0

Safety record: Clean. Source: CPSC.

Owner satisfaction

Medium

From ratings of 20 most-rated products on Amazon.

Trustpilot

1.8/5

169 reviews. Rates JLab's own store and service, not the products. See on Trustpilot

What owners say about JLab

Verbatim quotes. Trustpilot quotes are the newest positive and negative reviews; they rate the brand's own store and service.

I'm looking to buy some Bluetooth earbuds. I'm seeing Jlab Earbuds listed as someone of the best budget earbuds but I wanted to double check here. I don't ...
r/Frugal
Jlab is just simple, easy to use, and Dolby Atmos capable. These sound almost as good as 300 dollar gaming headsets so far. The sound is rich, ...
r/headphones
I have jlab go work headphone that it bought from Amazon India. Its input sound is now glitching. I had mailed support to look for a repair center, the ...
r/JLab
Very good ear buds, we have found them to be great for the whole family, we had the Jlab go air pop which were great quality and one of our favourite things about them is that the charger cable is integrated in the bottom so you don’t have to keep remembering a wire and that means we also can’t lose the charger wire like we do on other earbuds. They come with various sizes of rubber tips so fit…
5 of 5 stars, Trustpilot review, 2026-09-25
I bought a pair of earbuds few months ago. The right one stopped working, and I contacted Support Team. After a couple of emails and explanation, photos, etc..they sent me a new product. Great communication and support, that is my experience.
5 of 5 stars, Trustpilot review, 2026-08-21
I brought the new jlab ear buds as I had the last ones and they where amazing. The new ones are rubbish the left ear buds half the volume of the right. Stay away from this product
1 of 5 stars, Trustpilot review, 2026-09-07
I have ordered a pair of JBUD sport ANC 4 earbuds. The left earbud stopped working within 3 weeks. Jlab is refusing my warranty claim saying I have no proof of purchase. I have ordered the earphones from their webshop and I have provided the order confirmation email to them. Avoid.
1 of 5 stars, Trustpilot review, 2026-09-05

JLab recalls

The CPSC recall database lists no recalls for JLab as of 2026-10-15.

Product-related lawsuits

No product liability or consumer fraud cases naming JLab found in federal court records.

What to buy from JLab

Best-rated JLab products

Go Air Pop True Wireless Earbuds, in Ear Headphones, Bluetooth Earphones, Ear Buds with 32H Playtime, Bluetooth Earbuds

Go Air Pop True Wireless Earbuds, in Ear Headphones, Bluetooth Earphones, Ear Buds with 32H Playtime, Bluetooth Earbuds

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Go Air Pop+ True Wireless Earbuds, in Ear Headphones, Bluetooth Earphones, 35H Playtime Ear Buds, Bluetooth Earbuds with

Go Air Pop+ True Wireless Earbuds, in Ear Headphones, Bluetooth Earphones, 35H Playtime Ear Buds, Bluetooth Earbuds with

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Go Air Pop+ Earbuds, Dual Connect, EQ3 Sound, Black

Go Air Pop+ Earbuds, Dual Connect, EQ3 Sound, Black

Check price on Amazon
Go Air Pop+ True Wireless Earbuds, in Ear Headphones, Bluetooth Earphones, 35H Playtime Ear Buds, Bluetooth Earbuds with

Go Air Pop+ True Wireless Earbuds, in Ear Headphones, Bluetooth Earphones, 35H Playtime Ear Buds, Bluetooth Earbuds with

Check price on Amazon

Alternatives from other brands

TOZO T10 Wireless Earbuds Powerful Bass Stereo Wireless Charging, APP, IPX8

TOZO T10 Wireless Earbuds Powerful Bass Stereo Wireless Charging, APP, IPX8

Check price on Amazon
Soundcore by Anker P20i True Wireless Earbuds, with Big Bass, 30H Playtime

Soundcore by Anker P20i True Wireless Earbuds, with Big Bass, 30H Playtime

Check price on Amazon
TAGRY Bluetooth Headphones True Wireless Earbuds 60H Playback LED Power Display Earphones with Wireless Charging Case IP

TAGRY Bluetooth Headphones True Wireless Earbuds 60H Playback LED Power Display Earphones with Wireless Charging Case IP

Check price on Amazon

JLab product lines on Amazon

Product lineProductsOwner ratings
Headphones, Earbuds & Accessories20Well rated

Amazon data checked 2026-10-15. source

JLab customer service and warranty

We have not verified JLab's warranty and support contacts yet.

Who makes JLab

Owner
Noritsu source
Founded
2006 source
Headquarters
Oceanside source
Trademark (USPTO)
PEAG, LLC (DELAWARE, USA); first registered 2010 source

FAQ

Is JLab a good brand?

Generally good. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: Medium.

How many recalls has JLab had in the last 3 years?

0 recalls in the last 36 months, according to the CPSC.

Who owns JLab?

Noritsu.

Who owns the JLab trademark?

USPTO lists PEAG, LLC (DELAWARE, USA) as the owner of the JLab trademark, first registered 2010.

Where is JLab based?

Oceanside.

When was JLab founded?

2006.

Has JLab had product recalls?

The CPSC recall database lists no recalls for JLab as of 2026-10-15.

Headphone and speaker brands

Facts checked 2026-10-15. Brand representatives can send corrections to hello@isagoodbrand.com.