Updated 2026-10-15

Is Beats a good brand?

Generally good

No CPSC recalls in the last 36 months.

Beats makes headphones and earbuds and is owned by Apple Inc. The company was founded in 2006 and is based in Culver City. The CPSC lists 1 Beats recall, none in the last three years, and Amazon ratings are good but short of our top band.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

0

Safety record: Clean. Source: CPSC.

Owner satisfaction

Medium

From ratings of 20 most-rated products on Amazon.

Trustpilot

2.1/5

59 reviews. Rates Beats's own store and service, not the products. See on Trustpilot

What owners say about Beats

Verbatim quotes. Trustpilot quotes are the newest positive and negative reviews; they rate the brand's own store and service.

Amazing headphones. Outstanding quality, only con is that there isn’t much bass but you can fix that with equalizers in your phone and music app. I could go 2 months without charging even though I listen to music every day. It’s amazing. I couldn’t live without it.
5 of 5 stars, Trustpilot review, 2026-07-09
Bougt the Beats Pill black on sale Black Friday. Worth the money. Go on YouTube for instructions. If you in Apple youll love this
5 of 5 stars, Trustpilot review, 2026-01-03
Quality for headphones and ear buds are very disappointing! Only one ear bud is charging the headphones fabric is pealing. I will never buy items from beats no more. Waste of money!!!!
1 of 5 stars, Trustpilot review, 2026-10-04
terrible construction. I've had these expensive headphones for about 6 months. the headband has just snapped and the ear is dangling. not constructed very well. called company. the web clearly shows issues with the poor structure of the the headband which has snapped with regular home use of 7 months. not covered! despite proof sent to advisor, he defended the headphones as structurally sounds -…
1 of 5 stars, Trustpilot review, 2026-07-29

Beats recalls

  1. 2015
  2. 2015-06-03Speakers. The battery can overheat, posing a fire hazard. Incidents: Apple has received eight reports of incidents of the speakers overheating, including one with a burn to a consumer's finger and one with damage to a consumer's… About 222,000 in the U.S. (and about 11,000 in Canada) units. Remedy: Refund. CPSC notice

Marked items are within the last 36 months and count in the verdict.

Product-related lawsuits

No product liability or consumer fraud cases naming Beats found in federal court records.

What to buy from Beats

Best-rated Beats products

Solo3 - Wireless Bluetooth On-Ear Headphones, Apple & Android Compatible, Up to 40H of Battery Life - Silver (Latest Mod

Solo3 - Wireless Bluetooth On-Ear Headphones, Apple & Android Compatible, Up to 40H of Battery Life - Silver (Latest Mod

Check price on Amazon
Studio3 Wireless Noise Cancelling Over-Ear Headphones - Apple W1 Headphone Chip, Class 1 Bluetooth, 22 Hours of Listenin

Studio3 Wireless Noise Cancelling Over-Ear Headphones - Apple W1 Headphone Chip, Class 1 Bluetooth, 22 Hours of Listenin

Check price on Amazon
Solo 4 - Wireless On-Ear Bluetooth Headphones, Up to 50-Hour Battery Life, Ultra-Lightweight Comfort, Powerful and Balan

Solo 4 - Wireless On-Ear Bluetooth Headphones, Up to 50-Hour Battery Life, Ultra-Lightweight Comfort, Powerful and Balan

Check price on Amazon
Solo 4 - Wireless On-Ear Bluetooth Headphones, Up to 50-Hour Battery Life, Ultra-Lightweight Comfort, Powerful and Balan

Solo 4 - Wireless On-Ear Bluetooth Headphones, Up to 50-Hour Battery Life, Ultra-Lightweight Comfort, Powerful and Balan

Check price on Amazon

Alternatives from other brands

The Other Bennet Sister: A Novel

The Other Bennet Sister: A Novel

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Knee Sleeves (1 Pair),7mm Compression Knee Braces for Heavy-Lifting,Squats,Gym and Other Sports (Large, Black)

Knee Sleeves (1 Pair),7mm Compression Knee Braces for Heavy-Lifting,Squats,Gym and Other Sports (Large, Black)

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Magic Molecule Skin Spray, Hypochlorous Acid Formula, 8oz 3PK

Magic Molecule Skin Spray, Hypochlorous Acid Formula, 8oz 3PK

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Beats product lines on Amazon

Product lineProductsOwner ratings
Other17Highly rated
Headphones, Earbuds & Accessories3Well rated

Amazon data checked 2026-10-15. source

Beats customer service and warranty

Phone
1-800-442-4000
Channels
phone
Support page
Official support source

Who makes Beats

Owner
Apple Inc. source
Country
United States source
Founded
2006 source
Headquarters
Culver City source
Founders
Dr. Dre source
Trademark (USPTO)
Beats Electronics, LLC (DELAWARE, USA); first registered 2008 source
Made in (recalled products)
China (1 of 1 recalls)

FAQ

Is Beats a good brand?

Generally good. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: Medium.

How many recalls has Beats had in the last 3 years?

0 recalls in the last 36 months, according to the CPSC.

Who owns Beats?

Apple Inc.

Who owns the Beats trademark?

USPTO lists Beats Electronics, LLC (DELAWARE, USA) as the owner of the Beats trademark, first registered 2008.

Where is Beats based?

Culver City.

When was Beats founded?

2006.

Where is Beats from?

Beats is a company from United States, headquartered in Culver City.

Where are Beats products made?

Recalled Beats products listed by the CPSC were made in China (1 of 1 recalls).

Has Beats had product recalls?

Yes. The CPSC lists 1 recall for Beats. The most recent, on 2015-06-03: Apple Recalls Beats Pill XL Portable Wireless Speakers Due to Fire Hazard.

What is the Beats customer service number?

1-800-442-4000.

Headphone and speaker brands

Facts checked 2026-10-15. Brand representatives can send corrections to hello@isagoodbrand.com.