Updated 2026-11-01

Is Beats a good brand?

See Beats on Amazon

Generally good

No CPSC recalls in the last 36 months.

Beats makes headphones and earbuds and is owned by Apple Inc. The company was founded in 2006 and is based in Culver City. The CPSC lists 1 Beats recall, none in the last three years, and Amazon ratings are good but short of our top band.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

0

Safety record: Clean. Source: CPSC.

Owner satisfaction

Medium

From ratings of 20 most-rated products on Amazon.

Trustpilot

2/5

60 reviews. Rates Beats's own store and service, not the products. See on Trustpilot

Shop Beats on Amazon

See all Beats products on Amazon

Amazon data checked 2026-11-01. source

New from Beats on Amazon

Beats Studio Pro Bluetooth Noise Cancelling Headphones with Apple 20W USB-C Power Adapter - Amazon Exclusive Light Blue

Beats Studio Pro Bluetooth Noise Cancelling Headphones with Apple 20W USB-C Power Adapter - Amazon Exclusive Light Blue

Released Sep 2026

Check price on Amazon
Beats 360 - Black Over-Ear Headphones with Black Performance Knit Cushions

Beats 360 - Black Over-Ear Headphones with Black Performance Knit Cushions

Released Sep 2026

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Beats 360 - Cloud Over-Ear Headphones with Black Performance Knit Cushions

Beats 360 - Cloud Over-Ear Headphones with Black Performance Knit Cushions

Released Sep 2026

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Beats Solo 4 Wireless Bluetooth On-Ear Headphones - Drenched Gray

Beats Solo 4 Wireless Bluetooth On-Ear Headphones - Drenched Gray

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What owners say about Beats

Verbatim quotes. Trustpilot quotes are the newest positive and negative reviews; they rate the brand's own store and service.

So I’m thinking about getting a pair of beats headphones for my birthday/Christmas and I was wondering how is the sound quality compared to the airpod ...
r/AppleMusic
Never buy Beats from Walmart (or Best Buy, or Staples, or any other “Apple Authorized Retailer”. ** *UPDATE : Thank you so much to ...
r/beatsbydre
Amazing headphones. Outstanding quality, only con is that there isn’t much bass but you can fix that with equalizers in your phone and music app. I could go 2 months without charging even though I listen to music every day. It’s amazing. I couldn’t live without it.
5 of 5 stars, Trustpilot review, 2026-07-09
Bougt the Beats Pill black on sale Black Friday. Worth the money. Go on YouTube for instructions. If you in Apple youll love this
5 of 5 stars, Trustpilot review, 2026-01-03
The answer is no. I really, really, really, really genuinely hate them. When they work, they're fine. Problem is that most of the time they don't work. Last night, they were fine. Today, they're not connected, and even after 'connecting' they still don't work, the audio is still coming from the laptop speakers. I've been trying for over an hour now, this happens almost every time I try to use…
1 of 5 stars, Trustpilot review, 2026-10-25
Quality for headphones and ear buds are very disappointing! Only one ear bud is charging the headphones fabric is pealing. I will never buy items from beats no more. Waste of money!!!!
1 of 5 stars, Trustpilot review, 2026-10-04

Beats recalls

  1. 2015
  2. 2015-06-03Speakers. The battery can overheat, posing a fire hazard. Incidents: Apple has received eight reports of incidents of the speakers overheating, including one with a burn to a consumer's finger and one with damage to a consumer's… Units: About 222,000 in the U.S. (and about 11,000 in Canada). Remedy: Refund. CPSC notice

Marked items are within the last 36 months and count in the verdict.

Product-related lawsuits

No product liability or consumer fraud cases naming Beats found in federal court records.

Beats in the news

What to buy from Beats

Best-rated Beats products

Solo3 - Wireless Bluetooth On-Ear Headphones, Apple & Android Compatible, Up to 40H of Battery Life - Silver (Latest Mod

Solo3 - Wireless Bluetooth On-Ear Headphones, Apple & Android Compatible, Up to 40H of Battery Life - Silver (Latest Mod

Check price on Amazon
Solo 4 - Wireless On-Ear Bluetooth Headphones, Up to 50-Hour Battery Life, Ultra-Lightweight Comfort, Powerful and Balan

Solo 4 - Wireless On-Ear Bluetooth Headphones, Up to 50-Hour Battery Life, Ultra-Lightweight Comfort, Powerful and Balan

Check price on Amazon
Solo 4 - Wireless On-Ear Bluetooth Headphones, Up to 50-Hour Battery Life, Ultra-Lightweight Comfort, Powerful and Balan

Solo 4 - Wireless On-Ear Bluetooth Headphones, Up to 50-Hour Battery Life, Ultra-Lightweight Comfort, Powerful and Balan

Check price on Amazon
Solo 4 - Wireless On-Ear Bluetooth Headphones, Up to 50-Hour Battery Life, Ultra-Lightweight Comfort, Powerful and Balan

Solo 4 - Wireless On-Ear Bluetooth Headphones, Up to 50-Hour Battery Life, Ultra-Lightweight Comfort, Powerful and Balan

Check price on Amazon

Alternatives from other brands

soundcore by Anker Q20i Hybrid Active Noise Cancelling Headphones, Black

soundcore by Anker Q20i Hybrid Active Noise Cancelling Headphones, Black

Check price on Amazon
TOZO A1 Wireless Earbuds Bluetooth 5.3 Light Weight in Ear Headphones

TOZO A1 Wireless Earbuds Bluetooth 5.3 Light Weight in Ear Headphones

Check price on Amazon
TAGRY Bluetooth Headphones True Wireless Earbuds 60H Playback LED Power Display Earphones with Wireless Charging Case IP

TAGRY Bluetooth Headphones True Wireless Earbuds 60H Playback LED Power Display Earphones with Wireless Charging Case IP

Check price on Amazon

Beats customer service and warranty

Phone
1-800-442-4000
Support page
Official support source

Who makes Beats

Company
Beats Electronics source
Owner
Apple Inc. source
Country
United States source
Founded
2006 source
Headquarters
Culver City source
Founders
Dr. Dre source
Trademark (USPTO)
Beats Electronics, LLC (DELAWARE, USA); first registered 2008 source
Made in (recalled products)
China 1 (of 1 recalls listing a country)
Same company as
Apple (shared owner: Apple Inc.)

Compare Beats

FAQ

Is Beats a good brand?

Generally good. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: Medium.

How many recalls has Beats had in the last 3 years?

0 recalls in the last 36 months, according to the CPSC.

Who owns Beats?

Beats is owned by Apple Inc.. USPTO lists Beats Electronics, LLC (Delaware, USA) as the owner of the Beats trademark.

Who makes Beats?

The Beats brand belongs to Apple Inc.. CPSC recall records show Beats products made in China 1 (of 1 recalls listing a country).

Where is Beats from?

Beats is a company from United States, headquartered in Culver City.

Where is Beats based?

Culver City.

When was Beats founded?

2006.

Where are Beats products made?

Recalled Beats products listed by the CPSC were made in China 1 (of 1 recalls listing a country).

Has Beats had product recalls?

Yes. The CPSC lists 1 recall for Beats. The most recent, on 2015-06-03: Apple Recalls Beats Pill XL Portable Wireless Speakers Due to Fire Hazard.

What is the Beats customer service number?

1-800-442-4000.

Are Beats and Apple the same company?

Yes. Both Beats and Apple are owned by Apple Inc.

Headphone and speaker brands

Facts checked 2026-11-02. Brand representatives can send corrections to hello@isagoodbrand.com.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

Beats: owner satisfaction Medium + safety record Clean = Generally good

Full methodology