Beats vs Apple: which brand is more reliable?

Beats and Apple are level by our formula: both Generally good, with the same recall count and owner satisfaction. The comparison uses CPSC recalls, Amazon owner ratings, court records and company records.

Side by side

BeatsApple
VerdictGenerally goodGenerally good
CPSC recalls, last 3 years00
CPSC recalls, all years18
Most recent recall2015-06-03: Apple Recalls Beats Pill XL Portable Wireless Speakers Due to Fire Hazard2019-06-27: Apple Recalls 15-Inch MacBook Pro Laptop Computers Due to Fire Hazard
Owner satisfaction (Amazon)MediumMedium
Product lawsuits on recordNone foundNone found
Company behind the brandApple Inc.Apple Inc. (no parent company on record)
Trademark owner (USPTO)Beats Electronics, LLC (Delaware, USA)Apple Inc. (California, USA)
Made in (recalled products)China 1 (of 1 recalls listing a country)China 6, Taiwan 3, Japan 1 (of 7 recalls listing a country)
Customer service1-800-442-4000Official support page

Recall counts are not adjusted for sales volume. How the verdict works

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Headphones, Earbuds & Accessories

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FAQ

Is Beats better than Apple?

Beats and Apple are level by our formula: both Generally good, with the same recall count and owner satisfaction.

Which has more recalls, Beats or Apple?

In the last 3 years the CPSC lists 0 for Beats and 0 for Apple; across all years, 1 and 8.

Are Beats and Apple the same company?

Yes. Both are tied to Apple Inc.

Facts checked 2026-10-16.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

Full methodology