Side by side
| JBL | Sony | |
|---|---|---|
| Verdict | Reliable | Generally good |
| CPSC recalls, last 3 years | 0 | 0 |
| CPSC recalls, all years | 0 | 15 |
| Most recent recall | None on record | 2017-02-07: Sony Expands Recall of VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards (Recall Alert) |
| Owner satisfaction (Amazon) | High | Medium |
| Product lawsuits on record | None found | None found |
| Company behind the brand | Harman International Industries | Sony Group (no parent company on record) |
| Trademark owner (USPTO) | Harman International Industries, Incorporated (Delaware, USA) | Sony Group Corporation (Japan) |
| Made in (recalled products) | No recall records | China 13, Japan 6, Taiwan 3, United States 2, Malaysia 1 (of 15 recalls listing a country) |
| Customer service | Official support page | Official support page |
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Full verdicts
FAQ
Is JBL better than Sony?
JBL (Reliable) comes out ahead of Sony (Generally good) by our formula.
Which has more recalls, JBL or Sony?
In the last 3 years the CPSC lists 0 for JBL and 0 for Sony; across all years, 0 and 15.
Are JBL and Sony the same company?
No shared owner on record: JBL trademark owner Harman International Industries, Incorporated (Delaware, USA), Sony trademark owner Sony Group Corporation (Japan).