Generally good
No CPSC recalls in the last 36 months.
Bose is a United States audio company founded in 1964 and based in Framingham. The CPSC lists 3 Bose recalls, none in the last three years. Amazon ratings for its headphones and speakers are good but short of our top band.
Recall counts are not adjusted for sales volume. How the verdict works
What owners say about Bose
I can not believe what just happend! I unfortunaly lost a 1st gen Ultra earbug in the garden. Absolutely gutted as I'd only had them for a few months. I finally decided to raise a ticket with Bose to see if I could buy a spare, and they instead REPLACED MY 1st Gen for Brand new Super Ulta 2nd Gen ones! For free. Took care of postage both ways too. Unbeleiveable!!! Thank you Thank you Bose!
I purchased my Bose QuietComfort headphones from Amazon on 28-Nov-2025. When they arrived, I was totally wowed by the amazing unboxing experience and the careful attention to detail around the packaging, case, accessories and of course the headphones themselves. They totally blew my mind initially for the sound quality and comfort and I was thrilled with my purchase. That being said, the issues…
I have owned my Bose Comfort Plus for less than a year. While they do sound good, the cushion kit earpads are terrible. They are held together with a glue that holds for about 6 months. Bose does not stand by their product and are ready to sell you new cushion kits for $55!! Bad business model.
Bose recalls
- 2023
- 2023-06-29Bose Acoustimass, Lifestyle and Companion bass modules (produced before April 2006). The speaker's electrical components can fail, posing a fire hazard. CPSC notice
- 2019
- 2019-07-10Professional use flush and surface mount loudspeakers. The loudspeaker's mounting components can break causing the speakers to dislodge and fall from its installed location, posing an injury hazard. CPSC notice
- 2012
- 2012-11-01Speakers. A component in the bass module can fail when used outside of the U.S. CPSC notice
Product-related lawsuits
No product liability or consumer fraud cases naming Bose found in federal court records.
What to buy from Bose
Best-rated Bose products
QuietComfort Headphones - Wireless Bluetooth Headphones, Active Over Ear Noise Cancelling and Mic, USB-C Charging, Deep
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QuietComfort Headphones - Wireless Bluetooth Headphones, Active Over Ear Noise Cancelling and Mic, USB-C Charging, Deep
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QuietComfort Bluetooth Headphones, Wireless Headphones with Active Over Ear Noise Cancelling and Mic, Deep Bass, Up to 2
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QuietComfort Headphones - Wireless Bluetooth Headphones, Active Over Ear Noise Cancelling and Mic, USB-C Charging, Deep
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Check price on AmazonBose product lines on Amazon
| Product line | Products | Owner ratings |
|---|---|---|
| Headphones, Earbuds & Accessories | 13 | Well rated |
| Portable Audio & Video | 5 | Highly rated |
| Home Audio | 2 | Well rated |
Bose customer service and warranty
We have not verified Bose's warranty and support contacts yet.
Who makes Bose
- Owner
- Massachusetts Institute of Technology source
- Country
- United States source
- Founded
- 1964 source
- Headquarters
- Framingham source
- Founders
- Amar Bose source
- Trademark (USPTO)
- Bose Corporation (DELAWARE, USA); first registered 2010 source
- Made in (recalled products)
- Mexico (2 of 3 recalls), China (1 of 3 recalls), Ireland (1 of 3 recalls), United States (1 of 3 recalls)
FAQ
Is Bose a good brand?
Generally good. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: Medium.
How many recalls has Bose had in the last 3 years?
0 recalls in the last 36 months, according to the CPSC.
Who owns Bose?
Massachusetts Institute of Technology.
Who owns the Bose trademark?
USPTO lists Bose Corporation (DELAWARE, USA) as the owner of the Bose trademark, first registered 2010.
Where is Bose based?
Framingham.
When was Bose founded?
1964.
Where is Bose from?
Bose is a company from United States, headquartered in Framingham.
Where are Bose products made?
Recalled Bose products listed by the CPSC were made in Mexico (2 of 3 recalls), China (1 of 3 recalls), Ireland (1 of 3 recalls), United States (1 of 3 recalls).
Has Bose had product recalls?
Yes. The CPSC lists 3 recalls for Bose. The most recent, on 2023-06-29: Bose Recalls Acoustimass®, Lifestyle® and Companion™ Bass Modules Due to Fire Hazard.