Updated 2026-11-01

Is BLACK+DECKER a good brand?

See BLACK+DECKER on Amazon

Mixed

Yes, these BLACK+DECKER vacuums, kitchen appliances, and leaf blower mostly perform well and last for years, the main strength. The main weakness is short cordless battery runtime, long recharges, occasional early part wear, and uneven toasting. They suit casual owners wanting affordable, simple tools for light cleaning, cooking, and yard work, not heavy use.

1 CPSC recall in the last 36 months.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

1

Safety record: Some. Source: CPSC.

Owner satisfaction

Medium

From ratings of 20 most-rated products on Amazon.

Trustpilot

1.4/5

416 reviews. Rates BLACK+DECKER's own store and service, not the products. See on Trustpilot

What owners like about BLACK+DECKER

Common complaints about BLACK+DECKER

Who BLACK+DECKER suits

Casual owners wanting affordable, simple small appliances and light-duty tools for everyday cleaning, cooking, and yard work rather than heavy or professional use.

Not the best fit: Owners wanting long cordless vacuum runtime without frequent recharging, or consistently even toasting, should look at other brands with those specific strengths.

Summarized from 71 owner reviews of 9 popular products on Amazon, read 2026-10-25. Paraphrased, not quoted.

Shop BLACK+DECKER on Amazon

See all BLACK+DECKER products on Amazon

Amazon data checked 2026-11-01. source

New from BLACK+DECKER on Amazon

BLACK+DECKER 30cm 1200W Wired Electric Scarifier & Fan, BEOEP320-QS

BLACK+DECKER 30cm 1200W Wired Electric Scarifier & Fan, BEOEP320-QS

Check price on Amazon
Black+Decker Pack of 20 Blades for Air Cushion Lawnmower (Cod. BEMWH551-QS) Blade, Black and Orange

Black+Decker Pack of 20 Blades for Air Cushion Lawnmower (Cod. BEMWH551-QS) Blade, Black and Orange

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BLACK+DECKER STC5433PCB-XJ 54 V DUALVOLT String Trimmer without Battery - Black/Red

BLACK+DECKER STC5433PCB-XJ 54 V DUALVOLT String Trimmer without Battery - Black/Red

Released Apr 2017

Check price on Amazon
Black+Decker Comfort Grip Electric Knife with 7-Inch Stainles Steel Blades & Safety Lock Button, Ideal for Carving, Slicing & Cutting Meats,

Black+Decker Comfort Grip Electric Knife with 7-Inch Stainles Steel Blades & Safety Lock Button, Ideal for Carving, Slicing & Cutting Meats,

Check price on Amazon

BLACK+DECKER recalls

  1. 2024
  2. 2024-04-04BLACK+DECKER Model HGS011 Easy Garment Steamers. The steamers can expel, spray, or leak hot water during use, posing a burn hazard to consumers. Incidents: Since the recall was announced in November 2022, Empower Brands has received 317 reports of hot water expelling from the recalled steamers, including 82… Units: About 1.6 million (518,500 units were previously recalled in November 2022). Remedy: Refund. CPSC notice
  3. 2022
  4. 2022-11-03BLACK+DECKER Model HGS011 Easy Garment Steamers. The steamers can expel, spray or leak hot water during use, posing a burn hazard to consumers. Incidents: Empower Brands has received 241 reports of hot water expelling from the steamer, including 32 reports of burn injuries, two of which were second-degree burns. About 518,500 units. Remedy: Repair. CPSC notice
Show 2 earlier recalls (2016-2017)
  1. 2017
  2. 2017-03-31Black+Decker portable table saws. The table saw stand can collapse unexpectedly, posing laceration and impact injury hazards to the operator. Incidents: None reported About 400 units. Remedy: Replace. CPSC notice
  3. 2016
  4. 2016-09-13Leaf Blowers. The fan cover can unlatch unexpectedly, posing a laceration hazard. Incidents: BLACK+DECKER has received four reports of the fan covers unexpectedly coming off and consumers receiving finger lacerations from contact with the fan. Units: About 560,000 (in addition, about 20,000 were sold in Canada). Remedy: Repair. CPSC notice

Marked items are within the last 36 months and count in the verdict.

Product-related lawsuits

No product liability or consumer fraud cases naming BLACK+DECKER found in federal court records.

What to buy from BLACK+DECKER

Best-rated BLACK+DECKER products

dustbuster AdvancedClean Handheld Vacuum Cordless, Compact Home and Car Vacuum with Crevice Tool, Rotating Nozzle and Ch

dustbuster AdvancedClean Handheld Vacuum Cordless, Compact Home and Car Vacuum with Crevice Tool, Rotating Nozzle and Ch

Owners like the strong suction and lightweight feel for years of use, but a few mention loud operation and battery wear over months.

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Weed Eater String, Genuine OEM Authentic Trimmer Line, 3-Pack, 30-Feet of Replacement Spool, 0.065-Inch Diameter (AF1003

Weed Eater String, Genuine OEM Authentic Trimmer Line, 3-Pack, 30-Feet of Replacement Spool, 0.065-Inch Diameter (AF1003

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dustbuster Cordless Handheld Vacuum, Portable Vacuum for Car and Home Rechargeable, Powerful Suction, Wide Mouth (HHVI31

dustbuster Cordless Handheld Vacuum, Portable Vacuum for Car and Home Rechargeable, Powerful Suction, Wide Mouth (HHVI31

Owners praise strong suction and multi-year durability, though some find the short runtime and long recharge time, plus no charge indicator, inconvenient.

Check price on Amazon
12-Cup Drip Coffee Maker with Vortex Brewing

12-Cup Drip Coffee Maker with Vortex Brewing

Owners like that it brews quickly and reliably over many years, with just a minor complaint about the basket handle placement.

Check price on Amazon

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Arborist Knot Cards for Tree Climbing and Trimming by Lots of Knots

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ArborTie Tree Staking Strap, USA Made, 250' Roll

ArborTie Tree Staking Strap, USA Made, 250' Roll

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BLACK+DECKER customer service and warranty

Warranty
Terms vary by product. Official warranty page
Phone
1-800-544-6986
Support page
Official support source

Store and service reviews

Newest positive and negative Trustpilot reviews, verbatim. They rate the brand's own store and service, not the products.

2 days ago I went into my 2nd bedroom to turn on the iron. When I went back a few minutes later, while the indicator light was on, the iron was cold. Panic ensued. My iron ALWAYS works! It's moved with me thru my professional career from state to state...over a period of maybe 30 years!! I just want to say THANK YOU for my very dependable Black and Decker Quick and Easy 460 iron. Whatever I paid…
5 of 5 stars, Trustpilot review, 2026-09-03
I went online and ordered a 3n1 Combo 12 inch 6.5 Amp weed Wacker back in June and sent it back unopened as realized it was electric and not battery operated. Put on box RETURN TO SENDER and it went back to Pennsylvania as far as I am concerned they need my money and product as I have been trying since June to get a refund. Will never by Black and Decker again
1 of 5 stars, Trustpilot review, 2026-10-29
The first Black& Decker steam iron I had stopped working just short of one year. The customer service group that I dealt with sent me a new replacement iron, which lasted approximately 2 months and just stopped working. That was over 3 months ago and since then I have had back and forth exchanges with them. They asked me to return the iron, which I did. And a month later it was returned to me…
1 of 5 stars, Trustpilot review, 2026-10-20

Who makes BLACK+DECKER

BLACK+DECKER, founded in 1910 and owned by Stanley Black & Decker, sells vacuums, kitchen appliances and outdoor tools. The CPSC lists 4 recalls, 1 in the last three years: garment steamers. Amazon ratings are good but short of our top band.

Company
Black+Decker source
Owner
Stanley Black & Decker source
Founded
1910 source
Headquarters
Towson source
Founders
Alonzo G. Decker source
Trademark (USPTO)
The Black & Decker Corporation (MARYLAND, USA); first registered 1949 source
Made in (recalled products)
China 4 (of 4 recalls listing a country)
Same company as
Craftsman, DEWALT, PORTER-CABLE (shared owner: Stanley Black & Decker)

FAQ

What do owners like about BLACK+DECKER?

Strong cleaning and blowing power: Owners across the vacuums and leaf blower say suction and airflow feel stronger than expected for the size and price. Lasts for years: Several owners report years of regular use from a handheld vacuum, leaf blower, and toaster that are all still going strong. Lightweight and easy to handle: Owners, including older users and those with limited arm strength, find the vacuums and leaf blower light enough to use without fatigue. Simple to use day to day: The rice cooker, chopper, and coffee maker are described as straightforward, with no complicated settings to learn.

What are common complaints about BLACK+DECKER?

Short cordless runtime and recharge: Some cordless vacuum owners find the run time short, needing a long recharge in between uses. Parts or battery wear over time: A few owners say battery power or parts faded or failed earlier than hoped, and getting help from the company was not always easy. A little loud: A few owners note the handheld vacuum and leaf blower run louder than expected, enough to notice indoors or around neighbors. Uneven toasting: A few toaster owners say it browns unevenly, darker on one side, and needs extra attention to get right.

Is BLACK+DECKER a good brand?

Mixed. 1 CPSC recall in the last 36 months. Owner satisfaction on Amazon: Medium.

How many recalls has BLACK+DECKER had in the last 3 years?

1 recall in the last 36 months, according to the CPSC.

Who owns BLACK+DECKER?

BLACK+DECKER is owned by Stanley Black & Decker. USPTO lists The Black & Decker Corporation (Maryland, USA) as the owner of the BLACK+DECKER trademark.

Who makes BLACK+DECKER?

The BLACK+DECKER brand belongs to Stanley Black & Decker. CPSC recall records show BLACK+DECKER products made in China 4 (of 4 recalls listing a country).

Where is BLACK+DECKER from?

The BLACK+DECKER trademark owner, The Black & Decker Corporation, is based in Maryland, USA.

Where is BLACK+DECKER based?

Towson.

When was BLACK+DECKER founded?

1910.

Where are BLACK+DECKER products made?

Recalled BLACK+DECKER products listed by the CPSC were made in China 4 (of 4 recalls listing a country).

Has BLACK+DECKER had product recalls?

Yes. The CPSC lists 4 recalls for BLACK+DECKER. The most recent, on 2024-04-04: Two Million Black+Decker® Garment Steamers Recalled by Empower Brands in Major Recall Expansion Due to Burn Hazard; Refund Now Offered.

What is the BLACK+DECKER customer service number?

1-800-544-6986.

Are BLACK+DECKER and Craftsman the same company?

Yes. Both BLACK+DECKER and Craftsman are owned by Stanley Black & Decker.

Are BLACK+DECKER and DEWALT the same company?

Yes. Both BLACK+DECKER and DEWALT are owned by Stanley Black & Decker.

Are BLACK+DECKER and PORTER-CABLE the same company?

Yes. Both BLACK+DECKER and PORTER-CABLE are owned by Stanley Black & Decker.

Vacuum brands

Facts checked 2026-11-02. Brand representatives can send corrections to hello@isagoodbrand.com.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

BLACK+DECKER: owner satisfaction Medium + safety record Some = Mixed

Full methodology