Updated 2026-10-15

Is Hoover a good brand?

Generally good

No CPSC recalls in the last 36 months.

Hoover makes upright and carpet cleaning vacuums. The CPSC lists 3 recalls naming the brand, none in the last three years. Amazon ratings are good but short of our top band.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

0

Safety record: Clean. Source: CPSC.

Owner satisfaction

Medium

From ratings of 20 most-rated products on Amazon.

What owners say about Hoover

Verbatim excerpts from Reddit threads that mention the brand.

For vacuum cleaners, Hoover is the midrange brand here in the US with Dirt Devil being the cheap stuff and Oreck being the high end. Again this ...
r/VacuumCleaners
The Hoover Commercial Hushtone is an ok vacuum but it's just for carpets. It's a little bulky and heavy to lift. Pretty competent at vacuuming ...
r/VacuumCleaners
The Hoover Anniversary WindTunnel Self-Propelled upright vacuums are capable vacuums but they are heavy. I don't love them, the self-propelled ...
r/VacuumCleaners
That is a super retro Hoover! While it is an awesome vacuum cleaner, it is not something I would put into regular service for multiple ...
r/VacuumCleaners

Hoover recalls

  1. 2011
  2. 2011-02-09Vacuum Cleaners. The power cord between the power nozzle and the wand connector can short-circuit posing fire and shock hazards to consumers. Incidents: Hoover has received 69 reports of overheating or electrical malfunction, including one report of fire and smoke damage, and two reports of carpet damage. About 142,000 units. Remedy: Repair. CPSC notice
  3. 2010
  4. 2010-05-27Vacuum Cleaners/Sweepers. The power cord is not properly routed or securely seated in the cord rewind assembly allowing the power cord to be pulled loose. Incidents: Hoover has received three reports of minor burns to carpet and furniture and one report of a minor burn to a consumer's hand. About 108,000 units. CPSC notice
  5. 2005
  6. 2005-04-14Vacuum Cleaners/Sweepers. The recalled vacuums have defective on-off switches that can overheat the handle and toolholder areas of the vacuum, resulting in a fire hazard. Incidents: Maytag has received 249 reports of vacuums overheating, which caused the handle area to smoke, melt or catch fire. About 636,000 units. CPSC notice

Marked items are within the last 36 months and count in the verdict.

Product-related lawsuits

No product liability or consumer fraud cases naming Hoover found in federal court records.

What to buy from Hoover

Best-rated Hoover products

PowerDash Pet Compact Carpet Cleaner Machine, Lightweight Design

PowerDash Pet Compact Carpet Cleaner Machine, Lightweight Design

Check price on Amazon
Pet Carpet Cleaner Solution, 64 oz., Tropical Breeze Scent

Pet Carpet Cleaner Solution, 64 oz., Tropical Breeze Scent

Check price on Amazon
PowerScrub Deluxe Carpet Cleaner Machine, Pet & Upholstery Tools

PowerScrub Deluxe Carpet Cleaner Machine, Pet & Upholstery Tools

Check price on Amazon
Renewal Carpet Cleaner Solution, 64 oz., Fresh Meadows Scent

Renewal Carpet Cleaner Solution, 64 oz., Fresh Meadows Scent

Check price on Amazon

Alternatives from other brands

Bissell 2033 Featherweight Stick Lightweight Bagless Vacuum and Electric Broom with Crevice Tool for Hard Floors and Car

Bissell 2033 Featherweight Stick Lightweight Bagless Vacuum and Electric Broom with Crevice Tool for Hard Floors and Car

Check price on Amazon
Eureka NES215A Blaze 3-in-1 Swivel Handheld & Stick Vacuum Cleaner, Blue

Eureka NES215A Blaze 3-in-1 Swivel Handheld & Stick Vacuum Cleaner, Blue

Check price on Amazon
Shark Navigator Lift-Away Vacuum, HEPA, Carpet and Pet Hair, Blue, NV360

Shark Navigator Lift-Away Vacuum, HEPA, Carpet and Pet Hair, Blue, NV360

Check price on Amazon

Hoover product lines on Amazon

Product lineProductsOwner ratings
Vacuums & Floor Care13Well rated
Household Supplies5Highly rated
Janitorial & Sanitation Supplies2Well rated

Amazon data checked 2026-10-15. source

Hoover customer service and warranty

Phone
1-800-944-9200
Channels
phone
Support page
Official support source

Who makes Hoover

Made in (recalled products)
China (1 of 3 recalls), Mexico (1 of 3 recalls), United States (1 of 3 recalls)

FAQ

Is Hoover a good brand?

Generally good. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: Medium.

How many recalls has Hoover had in the last 3 years?

0 recalls in the last 36 months, according to the CPSC.

Where are Hoover products made?

Recalled Hoover products listed by the CPSC were made in China (1 of 3 recalls), Mexico (1 of 3 recalls), United States (1 of 3 recalls).

Has Hoover had product recalls?

Yes. The CPSC lists 3 recalls for Hoover. The most recent, on 2011-02-09: Hoover Recalls WindTunnel Canister Vacuums Due to Fire and Shock Hazards.

What is the Hoover customer service number?

1-800-944-9200.

Vacuum brands

Facts checked 2026-10-15. Brand representatives can send corrections to hello@isagoodbrand.com.