Updated 2026-10-15

Is Dyson a good brand?

Generally good

No CPSC recalls in the last 36 months.

Dyson, founded in 1991 and owned by James Dyson, makes vacuums, fans and hair care tools. The CPSC lists 1 Dyson recall, none in the last three years. Amazon ratings are good but short of our top band.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

0

Safety record: Clean. Source: CPSC.

Owner satisfaction

Medium

From ratings of 20 most-rated products on Amazon.

Trustpilot

1.2/5

3,858 reviews. Rates Dyson's own store and service, not the products. See on Trustpilot

What owners say about Dyson

Verbatim quotes. Trustpilot quotes are the newest positive and negative reviews; they rate the brand's own store and service.

Someone asked about stick vacuums in here the other day, and they mentioned Dyson as an example, so I chimed in with my experience with my Dyson vacuums. ...
r/VacuumCleaners
To start, yes, Dyson products are sleek and powerful at first. For the first 11 months I genuinely liked the vacuum. It looked great, worked ...
r/VacuumCleaners
I'm in the market for a vacuum. Everyone says get a dyson. Then I looked up the price and they're a ton of money. Is it worth it? TYIA
r/homeowners
I need a new vacuum and would like to get a cordless one. I can’t believe the price of them especially Dyson. I had a cordless one years ago and ...
r/VacuumCleaners
I absolutely do NOT recommend Dyson. I purchased the Dyson Airwrap after trying my sister’s and being so excited to get one for myself. I paid $760 so I expected a quality product and good customer service. Unfortunately, my experience has been a complete nightmare. The first machine stopped working after just 3 days. I contacted customer service, and they admitted that I had received a…
1 of 5 stars, Trustpilot review, 2026-10-15
Absolutely terrible customer service - I do not recommend Dyson! I strongly advise against dealing with Dyson’s customer support. It is an absolute waste of time! You can spend an entire day trying to resolve a simple issue and achieve absolutely nothing. My order was cancelled due to an allegedly incorrect address. When I tried to place a new order, their system still wouldn’t allow me to…
1 of 5 stars, Trustpilot review, 2026-10-13

Dyson recalls

  1. 2014
  2. 2014-04-01Electric Heaters. The heaters can develop an electrical short and overheat, posing a fire hazard to the consumer. Incidents: Dyson is aware of 82 incidents of the recalled heaters short-circuiting and overheating, including four reports of heaters with burned or melted internal parts. About 338,000 in the U.S. and about 43,000 in Canada units. Remedy: Repair. CPSC notice

Marked items are within the last 36 months and count in the verdict.

Product-related lawsuits

No product liability or consumer fraud cases naming Dyson found in federal court records.

What to buy from Dyson

Best-rated Dyson products

V10 Cordless Stick Vacuum Cleaner: 14 Cyclones, Fade-Free Power, Whole Machine Filtration, Hygienic Bin Emptying, Wall M

V10 Cordless Stick Vacuum Cleaner: 14 Cyclones, Fade-Free Power, Whole Machine Filtration, Hygienic Bin Emptying, Wall M

Check price on Amazon
V11 Origin Cordless Vacuum, 185AW, 3 Power Modes, Up to 60 Minutes,² Deep Cleans Hard Floors and Carpets, Detangles pet

V11 Origin Cordless Vacuum, 185AW, 3 Power Modes, Up to 60 Minutes,² Deep Cleans Hard Floors and Carpets, Detangles pet

Check price on Amazon
Air Multiplier AM06 Table Fan, 10 Inches, White/Silver (49095-01)

Air Multiplier AM06 Table Fan, 10 Inches, White/Silver (49095-01)

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V8 Cordless Vacuum, Cleans Hard Floors and Carpets, Detangles, Converts to Handheld, 115AW, 2 Power Modes, Up to 40 Minu

V8 Cordless Vacuum, Cleans Hard Floors and Carpets, Detangles, Converts to Handheld, 115AW, 2 Power Modes, Up to 40 Minu

Check price on Amazon

Alternatives from other brands

Bissell 2033 Featherweight Stick Lightweight Bagless Vacuum and Electric Broom with Crevice Tool for Hard Floors and Car

Bissell 2033 Featherweight Stick Lightweight Bagless Vacuum and Electric Broom with Crevice Tool for Hard Floors and Car

Check price on Amazon
Eureka NES215A Blaze 3-in-1 Swivel Handheld & Stick Vacuum Cleaner, Blue

Eureka NES215A Blaze 3-in-1 Swivel Handheld & Stick Vacuum Cleaner, Blue

Check price on Amazon
Shark Navigator Lift-Away Vacuum, HEPA, Carpet and Pet Hair, Blue, NV360

Shark Navigator Lift-Away Vacuum, HEPA, Carpet and Pet Hair, Blue, NV360

Check price on Amazon

Dyson product lines on Amazon

Product lineProductsOwner ratings
Vacuums & Floor Care15Well rated
Heating, Cooling & Air Quality2Well rated
Hair Care3Mixed ratings

Amazon data checked 2026-10-15. source

Dyson customer service and warranty

We have not verified Dyson's warranty and support contacts yet.

Who makes Dyson

Owner
James Dyson source
Country
Singapore source
Founded
1991 source
Headquarters
St James Power Station source
Founders
James Dyson source
Trademark (USPTO)
Dyson Technology Limited (UNITED KINGDOM); first registered 2001 source
Made in (recalled products)
Malaysia (1 of 1 recalls)

FAQ

Is Dyson a good brand?

Generally good. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: Medium.

How many recalls has Dyson had in the last 3 years?

0 recalls in the last 36 months, according to the CPSC.

Who owns Dyson?

James Dyson.

Who owns the Dyson trademark?

USPTO lists Dyson Technology Limited (UNITED KINGDOM) as the owner of the Dyson trademark, first registered 2001.

Where is Dyson based?

St James Power Station.

When was Dyson founded?

1991.

Where is Dyson from?

Dyson is a company from Singapore, headquartered in St James Power Station.

Where are Dyson products made?

Recalled Dyson products listed by the CPSC were made in Malaysia (1 of 1 recalls).

Has Dyson had product recalls?

Yes. The CPSC lists 1 recall for Dyson. The most recent, on 2014-04-01: Dyson Recalls Bladeless Portable Electric Heaters Due to Fire Hazard.

Vacuum brands

Facts checked 2026-10-15. Brand representatives can send corrections to hello@isagoodbrand.com.