Updated 2026-11-01

Is Dyson a good brand?

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Generally good

No CPSC recalls in the last 36 months.

Dyson, founded in 1991 and owned by James Dyson, makes vacuums, fans and hair care tools. The CPSC lists 1 Dyson recall, none in the last three years. Amazon ratings are good but short of our top band.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

0

Safety record: Clean. Source: CPSC.

Owner satisfaction

Medium

From ratings of 20 most-rated products on Amazon.

Trustpilot

1.2/5

3,873 reviews. Rates Dyson's own store and service, not the products. See on Trustpilot

Search interest

Falling

Monthly Google searches for “dyson” in the US, Oct 2025 to Sep 2026. Source: Google Ads.

Shop Dyson on Amazon

See all Dyson products on Amazon

Amazon data checked 2026-11-01. source

New from Dyson on Amazon

DYSON Big & Quiet 972133-03 Air Purifier Activated K-Carbon Filter BP04 True HEPA

DYSON Big & Quiet 972133-03 Air Purifier Activated K-Carbon Filter BP04 True HEPA

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DYSON Activated Carbon Filter for HushJet™ Compact Air Purifier HJ10 975010-01

DYSON Activated Carbon Filter for HushJet™ Compact Air Purifier HJ10 975010-01

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What owners say about Dyson

Verbatim quotes. Trustpilot quotes are the newest positive and negative reviews; they rate the brand's own store and service.

I bought a refurbished V15 detect. I have owned several Dyson's this is the first time I bought refurbished. So far so good. I was missing the fluff head with the optic light. Dyson immediately sent me one. I must say this is the cleanest my floor has ever felt. You can see everything that you probably would have missed without the lighted head. This is a game changer. Love it.
5 of 5 stars, Trustpilot review, 2026-10-29
I purchased a Spot & Scrub machine. This machine gave me so much of a problem and they replaced me with a new machine, and there are still problems. I was told Dyson have launched a new product, please check out other brands before you purchase any of Dyson equipment. I recently purchased another brand called ROBOROCK, this machine is so much superior then DYSON. PLEASE CHECK THIS OUT. THEY HAVE…
1 of 5 stars, Trustpilot review, 2026-10-31
The customer service is the worst. They said they would deliver a product in 3 days. Its been 2 weeks, they just keep saying it is delayed and dont offer any sort of solution. They are saying they cannot even offer me a date of when they can ship
1 of 5 stars, Trustpilot review, 2026-10-30

Dyson recalls

  1. 2014
  2. 2014-04-01Electric Heaters. The heaters can develop an electrical short and overheat, posing a fire hazard to the consumer. Incidents: Dyson is aware of 82 incidents of the recalled heaters short-circuiting and overheating, including four reports of heaters with burned or melted internal parts. About 338,000 in the U.S. and about 43,000 in Canada units. Remedy: Repair. CPSC notice

Marked items are within the last 36 months and count in the verdict.

Product-related lawsuits

No product liability or consumer fraud cases naming Dyson found in federal court records.

Dyson in the news

What to buy from Dyson

Best-rated Dyson products

V10 (SV12) Cyclone Cordless Vacuum Cleaner Direct Drive Cleaner Head Turbine Floor Tool, Grey & Purple

V10 (SV12) Cyclone Cordless Vacuum Cleaner Direct Drive Cleaner Head Turbine Floor Tool, Grey & Purple

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Cool AM07 Air Multiplier Bladeless Tower Fan, 70° oscillation, 10 levels (Iron/Blue)

Cool AM07 Air Multiplier Bladeless Tower Fan, 70° oscillation, 10 levels (Iron/Blue)

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V11 Origin Cordless Vacuum, 185AW, 3 Power Modes, Up to 60 Minutes,² Deep Cleans Hard Floors and Carpets, Detangles pet

V11 Origin Cordless Vacuum, 185AW, 3 Power Modes, Up to 60 Minutes,² Deep Cleans Hard Floors and Carpets, Detangles pet

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V8 Cordless Vacuum, Cleans Hard Floors and Carpets, Detangles, Converts to Handheld, 115AW, 2 Power Modes, Up to 40 Minu

V8 Cordless Vacuum, Cleans Hard Floors and Carpets, Detangles, Converts to Handheld, 115AW, 2 Power Modes, Up to 40 Minu

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Alternatives from other brands

Bissell 2033M Featherweight Stick Lightweight Bagless Vacuum and Electric Broom with Crevice Tool for Hard Floors and Ca

Bissell 2033M Featherweight Stick Lightweight Bagless Vacuum and Electric Broom with Crevice Tool for Hard Floors and Ca

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Shark Navigator Lift-Away Vacuum, HEPA, Carpet and Pet Hair, Blue, NV360

Shark Navigator Lift-Away Vacuum, HEPA, Carpet and Pet Hair, Blue, NV360

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Eureka Whirlwind Bagless Canister Cleaner NEN110A Lightweight Corded Vacuum for Carpets and Hard Floors, Blue

Eureka Whirlwind Bagless Canister Cleaner NEN110A Lightweight Corded Vacuum for Carpets and Hard Floors, Blue

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Dyson customer service and warranty

We have not verified Dyson's warranty and support contacts yet.

Who makes Dyson

Company
Dyson source
Owner
James Dyson source
Country
Singapore source
Founded
1991 source
Headquarters
St James Power Station source
Founders
James Dyson source
Trademark (USPTO)
Dyson Technology Limited (UNITED KINGDOM); first registered 2001 source
Made in (recalled products)
Malaysia 1 (of 1 recalls listing a country)

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FAQ

Is Dyson a good brand?

Generally good. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: Medium.

How many recalls has Dyson had in the last 3 years?

0 recalls in the last 36 months, according to the CPSC.

Who owns Dyson?

Dyson is owned by James Dyson. USPTO lists Dyson Technology Limited (United Kingdom) as the owner of the Dyson trademark.

Who makes Dyson?

The Dyson brand belongs to James Dyson. CPSC recall records show Dyson products made in Malaysia 1 (of 1 recalls listing a country).

Where is Dyson from?

Dyson is a company from Singapore, headquartered in St James Power Station.

Where is Dyson based?

St James Power Station.

When was Dyson founded?

1991.

Where are Dyson products made?

Recalled Dyson products listed by the CPSC were made in Malaysia 1 (of 1 recalls listing a country).

Has Dyson had product recalls?

Yes. The CPSC lists 1 recall for Dyson. The most recent, on 2014-04-01: Dyson Recalls Bladeless Portable Electric Heaters Due to Fire Hazard.

Vacuum brands

Facts checked 2026-11-02. Brand representatives can send corrections to hello@isagoodbrand.com.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

Dyson: owner satisfaction Medium + safety record Clean = Generally good

Full methodology