Generally good
No CPSC recalls in the last 36 months.
iRobot, founded in 1990 and based in Bedford, Massachusetts, makes Roomba robot vacuums; its current owner is listed as Shenzhen Picea Robotics. The CPSC lists no recalls naming the brand. Amazon ratings are good but short of our top band.
Recall counts are not adjusted for sales volume. How the verdict works
What owners say about iRobot
Number 131 in my A-Z watch. I, Robot follows detective Spooner as he unravels an insidious plot to bring humanity to its knees through ...
In iRobot (2004) The Robots decide that, to better serve the three laws, which prohibit killing humans, they are allowed to break the rules and ...
It seems Irobot is going downhill quickly. My Robots went from doing pretty decent job to getting stuck every other day. Like they had to make cut backs on the ...
Based on Wirecutter, the current IRobot combo is the best one available on the market, although they do mention all combos are lousy overall and ...
I purchased a irobot that is defective. I called iRobot customer support and they also confirmed it was defective. They said they would escalate a new vacuum to replace the defective one. Two weeks later I have nothing from them. I made several calls and no one has any answers as to why they haven’t sent a response. Today I was told it is unavailable and I have to wait for it to come back in…
I spent over $800 on an iRobot vacuum expecting a premium product backed by reliable customer support. What I received instead is an expensive doorstop and the most frustrating, incompetent after-sales service I have ever encountered.
iRobot recalls
The CPSC recall database lists no recalls for iRobot as of 2026-10-15.
Product-related lawsuits
No product liability or consumer fraud cases naming iRobot found in federal court records.
What to buy from iRobot
Best-rated iRobot products
Authentic Replacement Parts - 3 Count (Pack of 1) Dirt Disposal Bags Compatible with Roomba Clean Base Models i1+, i3+,
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Roomba 105 Combo Robot Vacuum & Mop with AutoEmpty Dock - Self-Empties for 75 Days, Intense Power-Lifting Suction, LiDAR
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Authentic Replacement Parts-Hard Floor Cleaner Concentrate Compatible with Roomba 100, 200, 400, 500 Combo series, Combo
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Roomba 105 Vac Robot Vacuum - Easy to use, Intense Power-Lifting Suction, LiDAR Navigation, Multi-Surface Cleaning, Clea
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Bissell 2033M Featherweight Stick Lightweight Bagless Vacuum and Electric Broom with Crevice Tool for Hard Floors and Ca
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iRobot product lines on Amazon
| Product line | Products | Owner ratings |
|---|---|---|
| Vacuums & Floor Care | 19 | Well rated |
| Household Supplies | 1 | Highly rated |
iRobot customer service and warranty
We have not verified iRobot's warranty and support contacts yet.
Who makes iRobot
- Owner
- Shenzhen Picea Robotics source
- Country
- United States source
- Founded
- 1990 source
- Headquarters
- Bedford source
- Founders
- Rodney Brooks, Colin Angle, Helen Greiner source
- Trademark (USPTO)
- iRobot Corporation (DELAWARE, USA); first registered 2004 source
FAQ
Is iRobot a good brand?
Generally good. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: Medium.
How many recalls has iRobot had in the last 3 years?
0 recalls in the last 36 months, according to the CPSC.
Who owns iRobot?
Shenzhen Picea Robotics.
Who owns the iRobot trademark?
USPTO lists iRobot Corporation (DELAWARE, USA) as the owner of the iRobot trademark, first registered 2004.
Where is iRobot based?
Bedford.
When was iRobot founded?
1990.
Where is iRobot from?
iRobot is a company from United States, headquartered in Bedford.
Has iRobot had product recalls?
The CPSC recall database lists no recalls for iRobot as of 2026-10-15.