Generally good
No CPSC recalls in the last 36 months.
Shark, founded in 1994 and based in Needham, Massachusetts, makes vacuums; USPTO lists SharkNinja Operating LLC as the trademark owner. The CPSC lists 3 recalls naming the brand, none in the last three years. Amazon ratings are good but short of our top band.
Recall counts are not adjusted for sales volume. How the verdict works
What owners say about Shark
Shark Pro and Detect, I need a vacuum for a condo. Is it worth it?
Shark Navigator XL on sale for $97 so with a 3 year warranty the total is like $120ish. I've been looking for a Shark or Dyson. I have a Dyson Ball but ...
I understand there's concerns about shark vaccums for reliability. I might've been really lucky but I've had a dyson (that failed) and shark vacuums ...
customer service was very polite when called. pleasurable experience. My product is a shark rocket pro deluxe corded vacuum. I love my vacuum. I have used shark products for the last 30 years. shark puts out a remarkable product.
The agent was easy to understand. He was also very thorough with troubleshooting. He made the return process very simple and wasy to understand.
I have to give two stars as generally I have had great experiences with shark and ninja products. However recently treated myself to a new carpet cleaner used it for approximately five minutes and the motor cut out and the left side of here head was so hot I burned my hand. Called shark to arrange a collection of a faulty unit and was asked to pay for collection, so now I have to take time out…
My husband bought me a shark sweeper for Christmas, which I love. But, in the last 10 months we have had to buy a new handle for it keeps breaking. I conta ted the support, which was no help. I asked if they could send me a new one at no charge, in which they gave me a phone number to call. I did, but, it was out of service number. Go Figure. product # 1129FK-2700
Shark recalls
- 2015
- 2015-04-22Vacuum Cleaners. The aluminum wand can disconnect from the vacuum cleaner's handle and remain energized with electricity, posing a risk of electric shock. CPSC notice
Product-related lawsuits
No product liability or consumer fraud cases naming Shark found in federal court records.
What to buy from Shark
Best-rated Shark products
VACMOP Disposable Hard Floor Pad Refills, Compatible with VM252 & VM180, No-touch Disposal, For use on ALL Sealed Floors
Check price on Amazon
Alternatives from other brands
Bissell 2033 Featherweight Stick Lightweight Bagless Vacuum and Electric Broom with Crevice Tool for Hard Floors and Car
Check price on Amazon
Shark product lines on Amazon
| Product line | Products | Owner ratings |
|---|---|---|
| Vacuums & Floor Care | 17 | Well rated |
| Household Supplies | 3 | Highly rated |
Shark customer service and warranty
We have not verified Shark's warranty and support contacts yet.
Who makes Shark
- Founded
- 1994 source
- Headquarters
- Needham source
- Founders
- Mark Rosenzweig source
- Trademark (USPTO)
- SharkNinja Operating LLC (DELAWARE, USA); first registered 1988 source
- Made in (recalled products)
- China (1 of 1 recalls)
FAQ
Is Shark a good brand?
Generally good. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: Medium.
How many recalls has Shark had in the last 3 years?
0 recalls in the last 36 months, according to the CPSC.
Who owns the Shark trademark?
USPTO lists SharkNinja Operating LLC (DELAWARE, USA) as the owner of the Shark trademark, first registered 1988.
Where is Shark based?
Needham.
When was Shark founded?
1994.
Where are Shark products made?
Recalled Shark products listed by the CPSC were made in China (1 of 1 recalls).
Has Shark had product recalls?
Yes. The CPSC lists 1 recall for Shark. The most recent, on 2015-04-22: Shark Vacuum Cleaners Recalled by Euro-Pro Due to Shock Hazard.