Updated 2026-10-15

Is DEWALT a good brand?

Mixed

3 CPSC recalls in the last 36 months.

DEWALT, founded in 1924 and owned by Stanley Black & Decker, makes power tools that Amazon owners rate highly. The CPSC lists 29 recalls, 3 in the last three years: a propane heater, grinder flap discs and battery mowers. Those recent recalls lower the verdict.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

3

Safety record: Frequent. Source: CPSC.

Owner satisfaction

High

From ratings of 20 most-rated products on Amazon.

Trustpilot

1.6/5

340 reviews. Rates DEWALT's own store and service, not the products. See on Trustpilot

What owners say about DEWALT

Verbatim quotes. Trustpilot quotes are the newest positive and negative reviews; they rate the brand's own store and service.

"Dewalt says that the new Atomic series compact cordless power tools combine performance and durability in a compact format. It is optimized for ...
r/Dewalt
I got to say that my experience with Dewalt was Great the person I communicated with though email went far and beyond in treating me like a person U see I had a torque wrench that was basically brand new, I had always kept it in a clean building but for some reason it stopped clicking when setting the torque, well really because of the warranty just running out because of owning it a little…
5 of 5 stars, Trustpilot review, 2026-08-25
After a triple bypass, I decided to purchase a battery lawnmower, and after many recommendations, chose DeWalt. It came with 4 batteries and a 3 year warranty. At 33 months, the mower dropped its drive shaft and blade- this was repaired under warranty. 2 months out of its warranty period, the mower ceased to function again! On taking it to the agent, it was determined that now a new motor and an…
1 of 5 stars, Trustpilot review, 2026-10-07
I have always respected DEWALT for the quality of their power tools, but my recent experience with their promotional campaign was extremely disappointing.I made a purchase of over 2,300 RON specifically to qualify for a promotion that promised a free DEWALT XR Bluetooth speaker upon reaching that spending threshold. The promotional material explicitly stated that buying tools over 2,300 RON…
2 of 5 stars, Trustpilot review, 2026-10-05

DEWALT recalls

  1. 2025
  2. 2025-07-03DEWALT® Grinder Flap Discs. The ceramic cloth abrasive flaps on the disc can detach while in use on a grinder, posing laceration and injury hazards. Incidents: The firm has received three reports of the flap disc coming apart while in use on the grinder, including three injuries resulting in cuts and scrapes. About 17,680 units. Remedy: Refund. CPSC notice
  3. 2025-04-03DEWALT 70,000 BTU Outdoor Portable Cordless Forced Air Propane Heaters. The recalled portable heaters' operating instructions can cause consumers to incorrectly depress the start button too quickly and prevent the fan from… Incidents: The firm has received 11 reports of overheating. About 21,250 (In addition, about 500 were sold in Canada) units. Remedy: Repair. CPSC notice
  4. 2024
  5. 2024-08-15DeWALT Battery Push walk-behind mowers and DeWALT Battery Self-Propelled walk-behind mowers. If water gets into the mower's handle support while the battery is installed, the mower can fail to shut off when the bail handle is released or start without… Incidents: The firm has received 10 reports of mowers failing to shut off when the bail handle is released and one report of a mower starting without a key inserted. About 46,200 (In addition, about 9,600 were sold in Canada) units. Remedy: Repair. CPSC notice
  6. 2023
  7. 2023-04-20DeWALT, Stanley and Craftsman Fiberglass Sledgehammers. The head of the sledgehammers can loosen prematurely and detach unexpectedly during use, posing an impact injury hazard to the user. Incidents: The firm has received 192 reports of the sledgehammer's head detaching, including two reported injuries to consumers' face and head. About 2.2 million (In addition, about 53,000 in Canada) units. Remedy: Refund. CPSC notice
  8. 2022
  9. 2022-08-04DeWALT 12-inch Sliding Compound Miter Saws. The miter saw's rear safety guard can break or detach, posing an injury hazard due to projectiles that can strike the user and bystanders and a laceration… Incidents: DeWALT has received 571 reports of the rear safety guard assembly or components breaking or detaching, including nine reports of laceration injuries. About 1,364,000 (In addition, about 118,600 were sold in Canada) units. Remedy: Repair. CPSC notice
  10. 2022-01-26DEWALT DWCS600, 18-inch corded chain saws. The chain saw can remain running when the switch is on the off position or turn on when plugged in, posing an injury hazard to the user. Incidents: None reported About 8,500 units. Remedy: Replace. CPSC notice
  11. 2021
  12. 2021-12-01DEWALT ® Jobsite Pro Wireless Earphones. The wireless earphones can overheat while charging or in use, posing burn and fire hazards. Incidents: E-filliate has received 61 reports of the earphones overheating during charging or use, including five reports of fire and four reports of minor burn injuries. About 301,800 units. Remedy: Replace. CPSC notice
  13. 2021-02-03DeWALT® cordless kerosene forced-air heaters. The heaters can re-start unexpectedly while in standby mode if the room temperature falls below the thermostat set point, posing fire and carbon monoxide… Incidents: Enerco has received one report of a heater starting unexpectedly when it was moved while in standby without being turned off. About 4,500 units. Remedy: Replace. CPSC notice
  14. 2019
  15. 2019-09-26DeWALT Multi-Functional Utility Bars. The utility bar can break while being used for prying, posing an injury hazard to the user. Incidents: DeWALT has received at least 56 reports of the utility bars breaking, including four reports of injured users. About 145,000 units. Remedy: Refund. CPSC notice
  16. 2019-02-05DeWALT DWD110 and DWD112 drills. The drill's wiring can contact internal moving parts, posing a shock hazard. Incidents: None reported About 122,000 (in addition, about 8,000 were sold in Canada) units. Remedy: Repair. CPSC notice
  17. 2009
  18. 2009-06-25Nailers. The bump action trigger on the framing nailers could have been incorrectly assembled during production, which would allow the nailer to eject a fastener… Incidents: None reported. About 9,000 units. CPSC notice
  19. 2008
  20. 2008-08-05Nailers. The nailer can operate when the lock-off (safety) is in the locked position. Incidents: DEWALT has received two reports of nailers operating when the lock-off (safety) was in the locked position. About 14,000 units. CPSC notice
  21. 2008-04-29Table Saws. The pivot bracket on the saw can separate, which can misalign the blade and the fence and cause kick back. Incidents: DEWALT has received one reported incident of the table saw’s blade misaligning. About 13,000 units. CPSC notice
  22. 2007
  23. 2007-12-20Drills & Bits. The trigger switch of the cordless drill can overheat, posing a fire hazard to consumers. Incidents: DEWALT has received 11 reports of trigger switches overheating. About 346,000 units. CPSC notice
  24. 2007-01-04Generators. A ground fault circuit interrupter (GFCI) installed on the generator could fail to operate properly, posing a risk of electric shock to consumers. Incidents: No incidents or injuries have been reported. About 13,800 units. CPSC notice
  25. 2006
  26. 2006-12-21Reciprocating Saws. The switch on these saws can short circuit, posing a fire hazard. Incidents: DEWALT has received four reports of short circuits in the switch of these saws. About 44,000 units. CPSC notice
  27. 2006-12-21Tools Miscellaneous. The cord wire in these units could be damaged internally, posing a shock hazard to consumers. Incidents: DEWALT has not received any reports of incidents or injuries related to this issue. About 81,000 units. CPSC notice
  28. 2006-11-08Specialty Saws. The lower blade guard can fail to close, leaving the blade exposed and presenting a laceration hazard to consumers. Incidents: DeWalt has received four reports of the lower guard failing to close, including three reports of lacerations. About 97,000 framing saws and 37,000 circular saws units. CPSC notice
  29. 2005
  30. 2005-06-21Air Compressors. Due to a wiring insulation defect, the unit may pose a possible shock hazard. Incidents: No injuries reported. About 3,840 units units. CPSC notice
  31. 2005-06-03Nailers. The contact trip on some of the nailers could malfunction and cause a nail to eject unexpectedly, posing a risk of serious injury to consumers. Incidents: DeWALT has received one report of a contact trip malfunctioning. About 250 (60 new and 192 reconditioned) units. CPSC notice
  32. 2002
  33. 2002-04-04Circular Saws. The spindle on the saw may slip, causing the blade to contact the lower guard, posing a hazard to the consumer, from an exposed blade. Incidents: DeWALT received one report of the blade slipping. About 55,000 units. CPSC notice
  34. 2001
  35. 2001-05-10Drills & Bits. The switches on these power tools, which were manufactured by Eaton Corp., of Cleveland, Ohio, can stick. Incidents: Milwaukee Electric Tool Corp. About 58,000 units. CPSC notice
  36. 2001-01-25Miter Saws. Bolts on the saws can loosen and the blade could detach, posing a risk of lacerations to consumers. Incidents: DEWALT has received seven reports of consumers with lacerations when the blades on these saws detached. About 112,000 units. CPSC notice
  37. 2000
  38. 2000-12-20Adapter/Power Supply/Charger/Battery. The battery charger can fail to automatically shut off after the battery is fully charged, which can cause the battery to burst, and poses fire, burn and… Incidents: DEWALT has received two reports of batteries bursting and consumers suffering injuries, including minor lacerations and a minor burn. About 1.7 million units. CPSC notice
  39. 2000-10-12Adapter/Power Supply/Charger/Battery. Metal clips inside the chargers could come loose and stick through the chargers' vents, possibly resulting in consumers receiving an electrical shock. Incidents: DeWALT has not received any reports of injuries with these chargers. About 825,000 units. CPSC notice
  40. 2000-03-02Adapter/Power Supply/Charger/Battery. The battery packs' clips can come loose, causing the battery packs to fall. Incidents: DEWALT® has received 53 reports of battery packs falling from tools. About 755,000 units. CPSC notice
  41. 1998
  42. 1998-11-25Framing Saws. Laceration Incidents: not stated CPSC notice
  43. 1998-11-05Screwdrivers. Electrocution/Electric Shock Incidents: not stated CPSC notice
  44. 1996
  45. 1996-08-01Adapter/Power Supply/Charger/Battery. Electrocution/Electric Shock Incidents: not stated CPSC notice

Marked items are within the last 36 months and count in the verdict.

Product-related lawsuits

No product liability or consumer fraud cases naming DEWALT found in federal court records.

What to buy from DEWALT

Best-rated DEWALT products

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20V Max XR Drill Driver, Battery and Charger (DCD771C2)

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20V MAX Drill and Impact Driver (DCK240C2)

20V MAX Drill and Impact Driver (DCK240C2)

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Screwdriver Bit Set, 40 Pcs. Impact Ready, FlexTorq Impact Driver Bit Set with Storage Case (DWA2T40IR)

Screwdriver Bit Set, 40 Pcs. Impact Ready, FlexTorq Impact Driver Bit Set with Storage Case (DWA2T40IR)

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20V MAX XR Oscillating Multi-Tool Cordless, Variable Speed Brushless Motor Multitool with LED Light, Extended Runtime, I

20V MAX XR Oscillating Multi-Tool Cordless, Variable Speed Brushless Motor Multitool with LED Light, Extended Runtime, I

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CRAFTSMAN V20 MAX Cordless Drill and Impact Driver, 2 Batteries, Charger

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Hi-Spec 3.6V Cordless Electric Screwdriver and Tool Kit for DIY, Pink

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DEWALT product lines on Amazon

Product lineProductsOwner ratings
Power & Hand Tools15Highly rated
Building Supplies2Highly rated
Outdoor Power Tools1Well rated
Safety & Security1Highly rated
Portable Audio & Video1Highly rated

Amazon data checked 2026-10-15. source

DEWALT customer service and warranty

Phone
1-800-433-9258
Channels
phone
Support page
Official support source

Who makes DEWALT

Owner
Stanley Black & Decker source
Country
United States source
Founded
1924 source
Headquarters
Towson source
Founders
Raymond DeWalt source
Trademark (USPTO)
Black & Decker Corporation, The (MARYLAND, USA); first registered 1992 source
Made in (recalled products)
Mexico (10 of 20 recalls), China (5 of 20 recalls), United States (2 of 20 recalls), Japan (1 of 20 recalls), Taiwan (1 of 20 recalls), Turkey (1 of 20 recalls), Vietnam (1 of 20 recalls)

FAQ

Is DEWALT a good brand?

Mixed. 3 CPSC recalls in the last 36 months. Owner satisfaction on Amazon: High.

How many recalls has DEWALT had in the last 3 years?

3 recalls in the last 36 months, according to the CPSC.

Who owns DEWALT?

Stanley Black & Decker.

Who owns the DEWALT trademark?

USPTO lists Black & Decker Corporation, The (MARYLAND, USA) as the owner of the DEWALT trademark, first registered 1992.

Where is DEWALT based?

Towson.

When was DEWALT founded?

1924.

Where is DEWALT from?

DEWALT is a company from United States, headquartered in Towson.

Where are DEWALT products made?

Recalled DEWALT products listed by the CPSC were made in Mexico (10 of 20 recalls), China (5 of 20 recalls), United States (2 of 20 recalls), Japan (1 of 20 recalls), Taiwan (1 of 20 recalls), Turkey (1 of 20 recalls), Vietnam (1 of 20 recalls).

Has DEWALT had product recalls?

Yes. The CPSC lists 29 recalls for DEWALT. The most recent, on 2025-07-03: DEWALT Recalls Grinder Flap Discs Due to Laceration and Injury Hazards.

What is the DEWALT customer service number?

1-800-433-9258.

Power tool brands

Facts checked 2026-10-15. Brand representatives can send corrections to hello@isagoodbrand.com.