Updated 2026-11-01

Is DEWALT a good brand?

See DEWALT on Amazon

Mixed

3 CPSC recalls in the last 36 months.

DEWALT, founded in 1924 and owned by Stanley Black & Decker, makes power tools that Amazon owners rate highly. The CPSC lists 29 recalls, 3 in the last three years: a propane heater, grinder flap discs and battery mowers. Those recent recalls lower the verdict.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

3

Safety record: Frequent. Source: CPSC.

Owner satisfaction

High

From ratings of 20 most-rated products on Amazon.

Trustpilot

1.6/5

345 reviews. Rates DEWALT's own store and service, not the products. See on Trustpilot

Search interest

Stable

Monthly Google searches for “dewalt” in the US, Oct 2025 to Sep 2026. Source: Google Ads.

Shop DEWALT on Amazon

See all DEWALT products on Amazon
Power & Hand Tools15 products checkedHighly ratedShop on AmazonBuilding Supplies2 products checkedHighly ratedShop on AmazonArborist Merchandising Root1 product checkedWell ratedShop on AmazonSafety & Security1 product checkedHighly ratedShop on AmazonPortable Audio & Video1 product checkedHighly ratedShop on AmazonDEWALT parts and accessoriesReplacement parts and accessoriesShop on Amazon

Amazon data checked 2026-11-01. source

New from DEWALT on Amazon

DEWALT Men's ExtremeFire and Safety Boot, Wheat, 8

DEWALT Men's ExtremeFire and Safety Boot, Wheat, 8

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Dewalt DT3763-XJ Diamond Cutting Disc Laser HP3, 230 mm

Dewalt DT3763-XJ Diamond Cutting Disc Laser HP3, 230 mm

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DEWALT LED Work Light Rechargeable 1600 LM with Clamp, Foldable Clip Light | 3 Light Modes, 270° & 180° Rotation, 3- 24H Runtime, Portable f

DEWALT LED Work Light Rechargeable 1600 LM with Clamp, Foldable Clip Light | 3 Light Modes, 270° & 180° Rotation, 3- 24H Runtime, Portable f

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7-1/4IN 48T METAL CUTTING SAW BLADE

7-1/4IN 48T METAL CUTTING SAW BLADE

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What owners say about DEWALT

Verbatim quotes. Trustpilot quotes are the newest positive and negative reviews; they rate the brand's own store and service.

I got to say that my experience with Dewalt was Great the person I communicated with though email went far and beyond in treating me like a person U see I had a torque wrench that was basically brand new, I had always kept it in a clean building but for some reason it stopped clicking when setting the torque, well really because of the warranty just running out because of owning it a little…
5 of 5 stars, Trustpilot review, 2026-08-25
I would rate this company a minus but there is no one. I agree with many comments here, their warranty is a joke. I bought this circular saw about 2 years ago, hardly ever used it and stopped working. When I called the said there is a 166.00 if the issue is due to wear and tear, misuse or abuse. Anyone wants to bet that will be their conclusion. Waste of money. First and last DeWalt garbage I…
1 of 5 stars, Trustpilot review, 2026-10-27
I thought I couldn't go wrong with buying DeWalt tools and, better yet with 3 year warranty. They are scammers, this 3 year warranty is useless. How does the variable speed part of a DCF885 20 volt impact gun develop a faulty trigger on a rarely used and lightly used battery impact gun. I have lost any fath in these scammers since I was told it is not covered after just over two years. Really…
2 of 5 stars, Trustpilot review, 2026-10-23

DEWALT recalls

  1. 2025
  2. 2025-07-03DEWALT® Grinder Flap Discs. The ceramic cloth abrasive flaps on the disc can detach while in use on a grinder, posing laceration and injury hazards. Incidents: The firm has received three reports of the flap disc coming apart while in use on the grinder, including three injuries resulting in cuts and scrapes. About 17,680 units. Remedy: Refund. CPSC notice
  3. 2025-04-03DEWALT 70,000 BTU Outdoor Portable Cordless Forced Air Propane Heaters. The recalled portable heaters' operating instructions can cause consumers to incorrectly depress the start button too quickly and prevent the fan from… Incidents: The firm has received 11 reports of overheating. Units: About 21,250 (In addition, about 500 were sold in Canada). Remedy: Repair. CPSC notice
  4. 2024
  5. 2024-08-15DeWALT Battery Push walk-behind mowers and DeWALT Battery Self-Propelled walk-behind mowers. If water gets into the mower's handle support while the battery is installed, the mower can fail to shut off when the bail handle is released or start without… Incidents: The firm has received 10 reports of mowers failing to shut off when the bail handle is released and one report of a mower starting without a key inserted. Units: About 46,200 (In addition, about 9,600 were sold in Canada). Remedy: Repair. CPSC notice
Show 26 earlier recalls (1996-2023)
  1. 2023
  2. 2023-04-20DeWALT, Stanley and Craftsman Fiberglass Sledgehammers. The head of the sledgehammers can loosen prematurely and detach unexpectedly during use, posing an impact injury hazard to the user. Incidents: The firm has received 192 reports of the sledgehammer's head detaching, including two reported injuries to consumers' face and head. Units: About 2.2 million (In addition, about 53,000 in Canada). Remedy: Refund. CPSC notice
  3. 2022
  4. 2022-08-04DeWALT 12-inch Sliding Compound Miter Saws. The miter saw's rear safety guard can break or detach, posing an injury hazard due to projectiles that can strike the user and bystanders and a laceration… Incidents: DeWALT has received 571 reports of the rear safety guard assembly or components breaking or detaching, including nine reports of laceration injuries. Units: About 1,364,000 (In addition, about 118,600 were sold in Canada). Remedy: Repair. CPSC notice
  5. 2022-01-26DEWALT DWCS600, 18-inch corded chain saws. The chain saw can remain running when the switch is on the off position or turn on when plugged in, posing an injury hazard to the user. Incidents: None reported About 8,500 units. Remedy: Replace. CPSC notice
  6. 2021
  7. 2021-12-01DEWALT ® Jobsite Pro Wireless Earphones. The wireless earphones can overheat while charging or in use, posing burn and fire hazards. Incidents: E-filliate has received 61 reports of the earphones overheating during charging or use, including five reports of fire and four reports of minor burn injuries. About 301,800 units. Remedy: Replace. CPSC notice
  8. 2021-02-03DeWALT® cordless kerosene forced-air heaters. The heaters can re-start unexpectedly while in standby mode if the room temperature falls below the thermostat set point, posing fire and carbon monoxide… Incidents: Enerco has received one report of a heater starting unexpectedly when it was moved while in standby without being turned off. About 4,500 units. Remedy: Replace. CPSC notice
  9. 2019
  10. 2019-09-26DeWALT Multi-Functional Utility Bars. The utility bar can break while being used for prying, posing an injury hazard to the user. Incidents: DeWALT has received at least 56 reports of the utility bars breaking, including four reports of injured users. About 145,000 units. Remedy: Refund. CPSC notice
  11. 2019-02-05DeWALT DWD110 and DWD112 drills. The drill's wiring can contact internal moving parts, posing a shock hazard. Incidents: None reported Units: About 122,000 (in addition, about 8,000 were sold in Canada). Remedy: Repair. CPSC notice
  12. 2009
  13. 2009-06-25Nailers. The bump action trigger on the framing nailers could have been incorrectly assembled during production, which would allow the nailer to eject a fastener… Incidents: None reported. About 9,000 units. CPSC notice
  14. 2008
  15. 2008-08-05Nailers. The nailer can operate when the lock-off (safety) is in the locked position. Incidents: DEWALT has received two reports of nailers operating when the lock-off (safety) was in the locked position. About 14,000 units. CPSC notice
  16. 2008-04-29Table Saws. The pivot bracket on the saw can separate, which can misalign the blade and the fence and cause kick back. Incidents: DEWALT has received one reported incident of the table saw’s blade misaligning. About 13,000 units. CPSC notice
  17. 2007
  18. 2007-12-20Drills & Bits. The trigger switch of the cordless drill can overheat, posing a fire hazard to consumers. Incidents: DEWALT has received 11 reports of trigger switches overheating. About 346,000 units. CPSC notice
  19. 2007-01-04Generators. A ground fault circuit interrupter (GFCI) installed on the generator could fail to operate properly, posing a risk of electric shock to consumers. Incidents: No incidents or injuries have been reported. About 13,800 units. CPSC notice
  20. 2006
  21. 2006-12-21Reciprocating Saws. The switch on these saws can short circuit, posing a fire hazard. Incidents: DEWALT has received four reports of short circuits in the switch of these saws. About 44,000 units. CPSC notice
  22. 2006-12-21Tools Miscellaneous. The cord wire in these units could be damaged internally, posing a shock hazard to consumers. Incidents: DEWALT has not received any reports of incidents or injuries related to this issue. About 81,000 units. CPSC notice
  23. 2006-11-08Specialty Saws. The lower blade guard can fail to close, leaving the blade exposed and presenting a laceration hazard to consumers. Incidents: DeWalt has received four reports of the lower guard failing to close, including three reports of lacerations. About 97,000 framing saws and 37,000 circular saws units. CPSC notice
  24. 2005
  25. 2005-06-21Air Compressors. Due to a wiring insulation defect, the unit may pose a possible shock hazard. Incidents: No injuries reported. About 3,840 units units. CPSC notice
  26. 2005-06-03Nailers. The contact trip on some of the nailers could malfunction and cause a nail to eject unexpectedly, posing a risk of serious injury to consumers. Incidents: DeWALT has received one report of a contact trip malfunctioning. Units: About 250 (60 new and 192 reconditioned). CPSC notice
  27. 2002
  28. 2002-04-04Circular Saws. The spindle on the saw may slip, causing the blade to contact the lower guard, posing a hazard to the consumer, from an exposed blade. Incidents: DeWALT received one report of the blade slipping. About 55,000 units. CPSC notice
  29. 2001
  30. 2001-05-10Drills & Bits. The switches on these power tools, which were manufactured by Eaton Corp., of Cleveland, Ohio, can stick. Incidents: Milwaukee Electric Tool Corp. About 58,000 units. CPSC notice
  31. 2001-01-25Miter Saws. Bolts on the saws can loosen and the blade could detach, posing a risk of lacerations to consumers. Incidents: DEWALT has received seven reports of consumers with lacerations when the blades on these saws detached. About 112,000 units. CPSC notice
  32. 2000
  33. 2000-12-20Adapter/Power Supply/Charger/Battery. The battery charger can fail to automatically shut off after the battery is fully charged, which can cause the battery to burst, and poses fire, burn and… Incidents: DEWALT has received two reports of batteries bursting and consumers suffering injuries, including minor lacerations and a minor burn. About 1.7 million units. CPSC notice
  34. 2000-10-12Adapter/Power Supply/Charger/Battery. Metal clips inside the chargers could come loose and stick through the chargers' vents, possibly resulting in consumers receiving an electrical shock. Incidents: DeWALT has not received any reports of injuries with these chargers. About 825,000 units. CPSC notice
  35. 2000-03-02Adapter/Power Supply/Charger/Battery. The battery packs' clips can come loose, causing the battery packs to fall. Incidents: DEWALT® has received 53 reports of battery packs falling from tools. About 755,000 units. CPSC notice
  36. 1998
  37. 1998-11-25Framing Saws. The saw's lower blade guard can fail to fully close during use, leaving the blade exposed and presenting a risk of laceration. Incidents: DeWalt is aware of 15 reports of the saw's lower blade guard failing to fully close. About 25,000 units. CPSC notice
  38. 1998-11-05Screwdrivers. The screwdrivers' wiring design can result in the user being shocked. Incidents: DeWalt has received reports of 40 of these screwdrivers causing shocks during use. About 660,000 units. CPSC notice
  39. 1996
  40. 1996-08-01Adapter/Power Supply/Charger/Battery. Electrocution/Electric Shock Incidents: not stated CPSC notice

Marked items are within the last 36 months and count in the verdict.

Product-related lawsuits

No product liability or consumer fraud cases naming DEWALT found in federal court records.

What to buy from DEWALT

Best-rated DEWALT products

20V Max XR Drill Driver, Battery and Charger (DCD771C2)

20V Max XR Drill Driver, Battery and Charger (DCD771C2)

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20V MAX Drill and Impact Driver (DCK240C2)

20V MAX Drill and Impact Driver (DCK240C2)

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Screwdriver Bit Set, 40 Pcs. Impact Ready, FlexTorq Impact Driver Bit Set with Storage Case (DWA2T40IR)

Screwdriver Bit Set, 40 Pcs. Impact Ready, FlexTorq Impact Driver Bit Set with Storage Case (DWA2T40IR)

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Drill Bit Set, 21 Pc. Titanium Nitride Coated Pilot Point DEWALT Bit Set with Case for Wood, Metal and Plastic (DW1361)

Drill Bit Set, 21 Pc. Titanium Nitride Coated Pilot Point DEWALT Bit Set with Case for Wood, Metal and Plastic (DW1361)

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Tietoc Chainsaw 6 Inch Mini Electric Chainsaw Cordless Battery Powered, Hand Held Saw for Wood/Trees Trimming, Tools for

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Milwaukee 2457-20 M12 Cordless 3/8" Sub-Compact 35 ft-Lbs 250 RPM Ratchet w/ Variable Speed Trigger

Milwaukee 2457-20 M12 Cordless 3/8" Sub-Compact 35 ft-Lbs 250 RPM Ratchet w/ Variable Speed Trigger

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DEWALT customer service and warranty

Warranty
Terms vary by product. Official warranty page
Phone
1-800-433-9258
Support page
Official support source

Who makes DEWALT

Company
DeWALT source
Owner
Stanley Black & Decker source
Country
United States source
Founded
1924 source
Headquarters
Towson source
Founders
Raymond DeWalt source
Trademark (USPTO)
Black & Decker Corporation, The (MARYLAND, USA); first registered 1956 source
Made in (recalled products)
Mexico 10, China 5, United States 2, Japan 1, Taiwan 1, Turkey 1, Vietnam 1 (of 20 recalls listing a country)
Same company as
Craftsman, BLACK+DECKER, PORTER-CABLE (shared owner: Stanley Black & Decker)

Compare DEWALT

FAQ

Is DEWALT a good brand?

Mixed. 3 CPSC recalls in the last 36 months. Owner satisfaction on Amazon: High.

How many recalls has DEWALT had in the last 3 years?

3 recalls in the last 36 months, according to the CPSC.

Who owns DEWALT?

DEWALT is owned by Stanley Black & Decker. USPTO lists Black & Decker Corporation, The (Maryland, USA) as the owner of the DEWALT trademark.

Who makes DEWALT?

The DEWALT brand belongs to Stanley Black & Decker. CPSC recall records show DEWALT products made in Mexico 10, China 5, United States 2, Japan 1, Taiwan 1, Turkey 1, Vietnam 1 (of 20 recalls listing a country).

Where is DEWALT from?

DEWALT is a company from United States, headquartered in Towson.

Where is DEWALT based?

Towson.

When was DEWALT founded?

1924.

Where are DEWALT products made?

Recalled DEWALT products listed by the CPSC were made in Mexico 10, China 5, United States 2, Japan 1, Taiwan 1, Turkey 1, Vietnam 1 (of 20 recalls listing a country).

Has DEWALT had product recalls?

Yes. The CPSC lists 29 recalls for DEWALT. The most recent, on 2025-07-03: DEWALT Recalls Grinder Flap Discs Due to Laceration and Injury Hazards.

What is the DEWALT customer service number?

1-800-433-9258.

Are DEWALT and Craftsman the same company?

Yes. Both DEWALT and Craftsman are owned by Stanley Black & Decker.

Are DEWALT and BLACK+DECKER the same company?

Yes. Both DEWALT and BLACK+DECKER are owned by Stanley Black & Decker.

Are DEWALT and PORTER-CABLE the same company?

Yes. Both DEWALT and PORTER-CABLE are owned by Stanley Black & Decker.

Power tool brands

Facts checked 2026-11-02. Brand representatives can send corrections to hello@isagoodbrand.com.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

DEWALT: owner satisfaction High + safety record Frequent = Mixed

Full methodology