DEWALT vs Craftsman: which brand is more reliable?

Craftsman (Generally good) comes out ahead of DEWALT (Mixed) by our formula. The comparison uses CPSC recalls, Amazon owner ratings, court records and company records.

Side by side

DEWALTCraftsman
VerdictMixedGenerally good
CPSC recalls, last 3 years31
CPSC recalls, all years2931
Most recent recall2025-07-03: DEWALT Recalls Grinder Flap Discs Due to Laceration and Injury Hazards2024-05-30: Black & Decker Recalls CRAFTSMAN V20 Cordless Tillers/Cultivators Due to Laceration Hazard
Owner satisfaction (Amazon)HighHigh
Product lawsuits on recordNone found1
Company behind the brandStanley Black & DeckerStanley Black & Decker
Trademark owner (USPTO)Black & Decker Corporation, The (Maryland, USA)SEARS BRANDS, LLC (Illinois, USA)
Made in (recalled products)Mexico 10, China 5, United States 2, Japan 1, Taiwan 1, Turkey 1, Vietnam 1 (of 20 recalls listing a country)United States 10, China 7, Canada 2, Mexico 2, Vietnam 1 (of 19 recalls listing a country)
Customer service1-800-433-92581-888-331-4569

Recall counts are not adjusted for sales volume. How the verdict works

Shop DEWALT and Craftsman on Amazon

Outdoor Power Tools

Power & Hand Tools

Full verdicts

FAQ

Is DEWALT better than Craftsman?

Craftsman (Generally good) comes out ahead of DEWALT (Mixed) by our formula.

Which has more recalls, DEWALT or Craftsman?

In the last 3 years the CPSC lists 3 for DEWALT and 1 for Craftsman; across all years, 29 and 31.

Are DEWALT and Craftsman the same company?

Yes. Both are tied to Stanley Black & Decker.

Facts checked 2026-10-16.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

Full methodology