Updated 2026-11-01

Is Timex a good brand?

See Timex on Amazon

Generally good

No CPSC recalls in the last 36 months.

Timex, founded in 1854 and part of Timex Group, sells men's, women's and kids' watches. The CPSC lists 1 recall naming Timex, none in the last three years: Timex outdoor appliance timers. Amazon ratings are good but short of our top band.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

0

Safety record: Clean. Source: CPSC.

Owner satisfaction

Medium

From ratings of 20 most-rated products on Amazon.

Trustpilot

1.4/5

247 reviews. Rates Timex's own store and service, not the products. See on Trustpilot

Search interest

Stable

Monthly Google searches for “timex” in the US, Oct 2025 to Sep 2026. Source: Google Ads.

Shop Timex on Amazon

See all Timex products on Amazon

Amazon data checked 2026-11-01. source

New from Timex on Amazon

Timex Easy Reader Quartz Men's Watch TW2W68400

Timex Easy Reader Quartz Men's Watch TW2W68400

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TIMEX Weekender Watch T2N747 Blue

TIMEX Weekender Watch T2N747 Blue

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TIMEX Marlin Chatham Tonneau 36mm Black Dial Mechanical Automatic Men Watch - TW2Y84500UJ

TIMEX Marlin Chatham Tonneau 36mm Black Dial Mechanical Automatic Men Watch - TW2Y84500UJ

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Timex Peanuts x Q Chronograph 40mm Leather Strap Watch

Timex Peanuts x Q Chronograph 40mm Leather Strap Watch

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What owners say about Timex

Verbatim quotes. Trustpilot quotes are the newest positive and negative reviews; they rate the brand's own store and service.

I bought a watch through Amazon and had an issue with the band after 3 months of use. I talked to a nice lady in customer service and she was very helpful and assisted me to get my watch serviced. I am so happy with the experience I had with the customer service from Timex. Keep up the good work everyone!!
5 of 5 stars, Trustpilot review, 2026-10-25
Zero stars..... In June i bought the times expedition north with ride, temp and kompass. The quality is very strong but the utilities has to calibrated before working. The temp measure had to be correct when the watch lays 15 min from your wrest. The bracelet is already damage after 4 months. I send pics to Timex and ask for guarantee. They dont reply. They point to the warranty only for the…
1 of 5 stars, Trustpilot review, 2026-10-26
Extremely Disappointing Customer Service - Timex, Please Take Responsibility ⭐ 1/5 Stars I am extremely disappointed with Timex and the lack of customer service I have experienced. For a long-established and internationally recognized brand, I expected significantly better. I placed an order on October 3, which did not arrive until October 15. During the extended delivery period, I contacted…
1 of 5 stars, Trustpilot review, 2026-10-17

Timex recalls

  1. 2004
  2. 2004-03-17Timers. The Timex timers have reverse polarity in the wiring, which allows current to flow to the attached appliance when the timer is turned off. Incidents: One incident has been reported, where the consumer received an electrical shock. 16,700 units. CPSC notice

Marked items are within the last 36 months and count in the verdict.

Product-related lawsuits

No product liability or consumer fraud cases naming Timex found in federal court records.

Timex in the news

What to buy from Timex

Best-rated Timex products

Weekender 38mm Unisex Analog Watch | INDIGLO Backlight | Adjustable Durable Nylon Fabric Slip Through Strap | 24 Hour Ti

Weekender 38mm Unisex Analog Watch | INDIGLO Backlight | Adjustable Durable Nylon Fabric Slip Through Strap | 24 Hour Ti

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Weekender 38mm Unisex Analog Watch | INDIGLO Backlight | Adjustable Durable Nylon Fabric Slip Through Strap | 24 Hour Ti

Weekender 38mm Unisex Analog Watch | INDIGLO Backlight | Adjustable Durable Nylon Fabric Slip Through Strap | 24 Hour Ti

Check price on Amazon
Weekender 38mm Unisex Analog Watch | INDIGLO Backlight | Adjustable Durable Nylon Fabric Slip Through Strap | 24 Hour Ti

Weekender 38mm Unisex Analog Watch | INDIGLO Backlight | Adjustable Durable Nylon Fabric Slip Through Strap | 24 Hour Ti

Check price on Amazon
Weekender 38mm Unisex Analog Watch | INDIGLO Backlight | Adjustable Durable Nylon Fabric Slip Through Strap | 24 Hour Ti

Weekender 38mm Unisex Analog Watch | INDIGLO Backlight | Adjustable Durable Nylon Fabric Slip Through Strap | 24 Hour Ti

Check price on Amazon

Alternatives from other brands

American Flag Made in USA | American Flags for Outside 3X5 | Premium US Flag 3X5 Heavy Duty Outdoor with Embroidered Sta

American Flag Made in USA | American Flags for Outside 3X5 | Premium US Flag 3X5 Heavy Duty Outdoor with Embroidered Sta

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4 Pack Refrigerator Freezer Thermometer Large Dial Thermometer

4 Pack Refrigerator Freezer Thermometer Large Dial Thermometer

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Fire Department First in Last Out Cap - Firefighter Gift - Embroidered Hat

Fire Department First in Last Out Cap - Firefighter Gift - Embroidered Hat

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Timex customer service and warranty

We have not verified Timex's warranty and support contacts yet.

Who makes Timex

Company
Timex Group USA source
Owner
Timex Group source
Country
United States source
Founded
1854 source
Headquarters
Middlebury, United States source
Trademark (USPTO)
Timex Group USA, Inc. (DELAWARE, USA); first registered 1945 source
Made in (recalled products)
China 1 (of 1 recalls listing a country)

Compare Timex

FAQ

Is Timex a good brand?

Generally good. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: Medium.

How many recalls has Timex had in the last 3 years?

0 recalls in the last 36 months, according to the CPSC.

Who owns Timex?

Timex is owned by Timex Group. USPTO lists Timex Group USA, Inc. (Delaware, USA) as the owner of the Timex trademark.

Who makes Timex?

The Timex brand belongs to Timex Group. CPSC recall records show Timex products made in China 1 (of 1 recalls listing a country).

Where is Timex from?

Timex is a company from United States, headquartered in Middlebury, United States.

Where is Timex based?

Middlebury, United States.

When was Timex founded?

1854.

Where are Timex products made?

Recalled Timex products listed by the CPSC were made in China 1 (of 1 recalls listing a country).

Has Timex had product recalls?

Yes. The CPSC lists 1 recall for Timex. The most recent, on 2004-03-17: CPSC, Salton, Inc. Announce Recall of Timex Outdoor Appliance Timers.

Watch brands

Facts checked 2026-11-02. Brand representatives can send corrections to hello@isagoodbrand.com.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

Timex: owner satisfaction Medium + safety record Clean = Generally good

Full methodology