Updated 2026-11-01

Is GUESS a good brand?

See GUESS on Amazon

Reliable

No CPSC recalls in the last 36 months.

GUESS is a Los Angeles fashion brand founded in 1981 that sells watches and fragrances, and Amazon owners rate them highly. The CPSC lists 3 GUESS recalls, none in the last three years, all clothing.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

0

Safety record: Clean. Source: CPSC.

Owner satisfaction

High

From ratings of 20 most-rated products on Amazon.

Trustpilot

1.4/5

2,212 reviews. Rates GUESS's own store and service, not the products. See on Trustpilot

Shop GUESS on Amazon

See all GUESS products on Amazon

Amazon data checked 2026-11-01. source

New from GUESS on Amazon

GUESS Embroidered Logo Sweater Warm White

GUESS Embroidered Logo Sweater Warm White

Check price on Amazon

What owners say about GUESS

Verbatim quotes. Trustpilot quotes are the newest positive and negative reviews; they rate the brand's own store and service.

Worst experience ever! Bad quality sandals and delayed my refund for 10 weeks! Guess customer service sent me the wrong return label, then the parcel went missing due to this. I reported this end of August. No refund for months and ongoing investigation. No updates at all! Finally, after I flagged it with Klarna after endless emails and calls to Guess. I got refunded! Terrible customer service,…
1 of 5 stars, Trustpilot review, 2026-10-27
I would like to give 0 star!! Never received my jacket, 180£ lost!! No answer from WhatsApp and they totally ignore me by email! Scammers and thieves! They told me they need to verify with DHL but it is none of my business their internal investigations! I want my money back! I have been wasting my time for more than 1 month! They are terrible! Don't buy!!
1 of 5 stars, Trustpilot review, 2026-10-19

GUESS recalls

  1. 2001
  2. 2001-01-17Clothing (Children). The small decorative metal appliques on the legs of the garments can come loose and separate, posing a choking hazard to young children. Incidents: The company has received one report of a child mouthing a metal piece that had separated from the garment. About 11,000 units. CPSC notice
  3. 1999
  4. 1999-08-31Clothing (Children). Poisoning Incidents: not stated CPSC notice
Show 1 earlier recall (1997)
  1. 1997
  2. 1997-12-08Clothing (Adults). Fire & Fire-Related Burn Incidents: not stated CPSC notice

Marked items are within the last 36 months and count in the verdict.

Product-related lawsuits

No product liability or consumer fraud cases naming GUESS found in federal court records.

What to buy from GUESS

Best-rated GUESS products

Women's Loven Sneaker

Women's Loven Sneaker

Check price on Amazon
Women's Loven Sneaker

Women's Loven Sneaker

Check price on Amazon
Women's Loven Sneaker

Women's Loven Sneaker

Check price on Amazon
Women's Loven Sneaker

Women's Loven Sneaker

Check price on Amazon

Alternatives from other brands

4 Pack Refrigerator Freezer Thermometer Large Dial Thermometer

4 Pack Refrigerator Freezer Thermometer Large Dial Thermometer

Check price on Amazon
The Keeper of Lost Causes: The First Department Q Novel

The Keeper of Lost Causes: The First Department Q Novel

Check price on Amazon
Fire Department First in Last Out Cap - Firefighter Gift - Embroidered Hat

Fire Department First in Last Out Cap - Firefighter Gift - Embroidered Hat

Check price on Amazon

GUESS customer service and warranty

Support page
Official support source

Who makes GUESS

Company
Guess source
Owner
Authentic Brands Group (51%) source
Country
United States source
Founded
1981 source
Headquarters
Los Angeles source
Founders
Georges Marciano, Maurice Marciano source
Trademark (USPTO)
Guess? IP Holder L.P. (DELAWARE, USA); first registered 1987 source
Made in (recalled products)
Indonesia 1, United States 1 (of 2 recalls listing a country)

FAQ

Is GUESS a good brand?

Reliable. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: High.

How many recalls has GUESS had in the last 3 years?

0 recalls in the last 36 months, according to the CPSC.

Who owns GUESS?

GUESS is owned by Authentic Brands Group (51%). USPTO lists Guess? IP Holder L.P. (Delaware, USA) as the owner of the GUESS trademark.

Who makes GUESS?

The GUESS brand belongs to Authentic Brands Group (51%). CPSC recall records show GUESS products made in Indonesia 1, United States 1 (of 2 recalls listing a country).

Where is GUESS from?

GUESS is a company from United States, headquartered in Los Angeles.

Where is GUESS based?

Los Angeles.

When was GUESS founded?

1981.

Where are GUESS products made?

Recalled GUESS products listed by the CPSC were made in Indonesia 1, United States 1 (of 2 recalls listing a country).

Has GUESS had product recalls?

Yes. The CPSC lists 3 recalls for GUESS. The most recent, on 2001-01-17: CPSC and Designer Classics LLC Announce Recall of Children's Jeans and Overalls.

How do I contact GUESS customer service?

GUESS customer service can be reached through the official support page https://www.guess.com/en-us/ContactUs.

Watch brands

Facts checked 2026-11-02. Brand representatives can send corrections to hello@isagoodbrand.com.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

GUESS: owner satisfaction High + safety record Clean = Reliable

Full methodology