Updated 2026-10-15

Is GUESS a good brand?

Reliable

No CPSC recalls in the last 36 months.

GUESS is a Los Angeles fashion brand founded in 1981 that sells watches and fragrances, and Amazon owners rate them highly. The CPSC lists 3 GUESS recalls, none in the last three years, all clothing.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

0

Safety record: Clean. Source: CPSC.

Owner satisfaction

High

From ratings of 20 most-rated products on Amazon.

Trustpilot

1.4/5

2,204 reviews. Rates GUESS's own store and service, not the products. See on Trustpilot

What owners say about GUESS

Verbatim quotes. Trustpilot quotes are the newest positive and negative reviews; they rate the brand's own store and service.

Poor experience, have had an ongoing issue with customer services since July- still waiting for a refund. Have spoken to at least 3 different agents, sent a complaint to be escalated, have had no reply. Also store in Westfield Stratford not very helpful, lady was rude on the phone and feel like being judged when I go in.
1 of 5 stars, Trustpilot review, 2026-10-15
Horrible customer service. Took them 2 weeks to reply to my email about a damaged product. In my country's website that product was no longer available in my size but I found it in another country's so I asked, since it came from another country anyway, would it be possible to send me another from that region. If not I want a compensation for the product since I need to bring it to a tailor to…
1 of 5 stars, Trustpilot review, 2026-10-13

GUESS recalls

  1. 2001
  2. 2001-01-17Clothing (Children). The small decorative metal appliques on the legs of the garments can come loose and separate, posing a choking hazard to young children. Incidents: The company has received one report of a child mouthing a metal piece that had separated from the garment. About 11,000 units. CPSC notice
  3. 1999
  4. 1999-08-31Clothing (Children). Poisoning Incidents: not stated CPSC notice
  5. 1997
  6. 1997-12-08Clothing (Adults). Fire & Fire-Related Burn Incidents: not stated CPSC notice

Marked items are within the last 36 months and count in the verdict.

Product-related lawsuits

No product liability or consumer fraud cases naming GUESS found in federal court records.

What to buy from GUESS

Best-rated GUESS products

Women's Loven Sneaker

Women's Loven Sneaker

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Seductive Women / Femme Eau de Toilette Perfume Spray For Women, 1.0 Fl. Oz.

Seductive Women / Femme Eau de Toilette Perfume Spray For Women, 1.0 Fl. Oz.

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Seductive by Guess 2.5 oz 75 ml EDT Spray

Seductive by Guess 2.5 oz 75 ml EDT Spray

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Seductive for Women Eau de Toilette, 1.7 Fl Oz

Seductive for Women Eau de Toilette, 1.7 Fl Oz

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Alternatives from other brands

Nautica Voyage Eau de Toilette, Men's Fragrance, 3.3 fl oz

Nautica Voyage Eau de Toilette, Men's Fragrance, 3.3 fl oz

Check price on Amazon
ARMAF club de nuit intense Man EDT Men New in Box, Black , 3.6 Fl Oz

ARMAF club de nuit intense Man EDT Men New in Box, Black , 3.6 Fl Oz

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Sol de Janeiro Cheirosa Hair & Body Perfume Mist

Sol de Janeiro Cheirosa Hair & Body Perfume Mist

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GUESS product lines on Amazon

Product lineProductsOwner ratings
Fragrance16Highly rated
Women4Highly rated

Amazon data checked 2026-10-15. source

GUESS customer service and warranty

We have not verified GUESS's warranty and support contacts yet.

Who makes GUESS

Owner
Authentic Brands Group (51%) source
Country
United States source
Founded
1981 source
Headquarters
Los Angeles source
Founders
Georges Marciano, Maurice Marciano source
Trademark (USPTO)
Guess? IP Holder L.P. (DELAWARE, USA); first registered 1987 source
Made in (recalled products)
Indonesia (1 of 2 recalls), United States (1 of 2 recalls)

FAQ

Is GUESS a good brand?

Reliable. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: High.

How many recalls has GUESS had in the last 3 years?

0 recalls in the last 36 months, according to the CPSC.

Who owns GUESS?

Authentic Brands Group (51%).

Who owns the GUESS trademark?

USPTO lists Guess? IP Holder L.P. (DELAWARE, USA) as the owner of the GUESS trademark, first registered 1987.

Where is GUESS based?

Los Angeles.

When was GUESS founded?

1981.

Where is GUESS from?

GUESS is a company from United States, headquartered in Los Angeles.

Where are GUESS products made?

Recalled GUESS products listed by the CPSC were made in Indonesia (1 of 2 recalls), United States (1 of 2 recalls).

Has GUESS had product recalls?

Yes. The CPSC lists 3 recalls for GUESS. The most recent, on 2001-01-17: CPSC and Designer Classics LLC Announce Recall of Children's Jeans and Overalls.

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Facts checked 2026-10-15. Brand representatives can send corrections to hello@isagoodbrand.com.