Side by side
| Timex | Citizen | |
|---|---|---|
| Verdict | Generally good | Reliable |
| CPSC recalls, last 3 years | 0 | 0 |
| CPSC recalls, all years | 1 | 0 |
| Most recent recall | 2004-03-17: CPSC, Salton, Inc. Announce Recall of Timex Outdoor Appliance Timers | None on record |
| Owner satisfaction (Amazon) | Medium | High |
| Product lawsuits on record | None found | 1 |
| Company behind the brand | Timex Group | Citizen Watch (no parent company on record) |
| Trademark owner (USPTO) | Timex Group USA, Inc. (Delaware, USA) | Citizen Tokei Kabushiki Kaisha (Japan) |
| Made in (recalled products) | China 1 (of 1 recalls listing a country) | No recall records |
| Customer service | Not verified yet | 1-800-321-1023 |
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FAQ
Is Timex better than Citizen?
Citizen (Reliable) comes out ahead of Timex (Generally good) by our formula.
Which has more recalls, Timex or Citizen?
In the last 3 years the CPSC lists 0 for Timex and 0 for Citizen; across all years, 1 and 0.
Are Timex and Citizen the same company?
No shared owner on record: Timex trademark owner Timex Group USA, Inc. (Delaware, USA), Citizen trademark owner Citizen Tokei Kabushiki Kaisha (Japan).