Generally good
No CPSC recalls in the last 36 months.
Hiboy sells electric scooters and hoverboard accessories. USPTO lists Freeman Investment Holding, based in China, as the trademark owner. The CPSC lists no recalls naming the brand. Hiboy states a 1-year warranty from the initial purchase.
Recall counts are not adjusted for sales volume. How the verdict works
Shop Hiboy on Amazon
See all Hiboy products on AmazonNew from Hiboy on Amazon
Hiboy U3 Electric Scooter with Seat for Adults, 25 Miles, 500W | 20 MPH, 14-Inch Pneumatic Tires, Dual Suspension & Dual Drum Brakes, LED Li
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Hiboy Electric Scooter,Dual Rear Suspension, Up to 17 Miles & 19 MPH | Air-filled rear tire for cushioned commutes; app control; foldable; 3
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Hiboy Electric Scooter, 10" Tires, 19 MPH, 25-Mile Range | 500W Motor (750W Peak), foldable frame, dual brake system, rear suspension & UL22
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Hiboy Q2/U2 Scooter with Seat for Adults, 20-25 Miles, Neon Orange | 500W, 20 MPH, 14-Inch Pneumatic Tires, Dual Suspension & Dual Drum Brak
Check price on AmazonWhat owners say about Hiboy
Cindy was great! She helped me track down the right replacement part and kept me informed the whole time.
As a Hiboy dealer for 3 years I have been very happy with their products and customer service. Mostly I'm impressed with the quality of their email communication and their fast turn around sending replacement parts as needed.
Hiboy recalls
The CPSC recall database lists no recalls for Hiboy as of 2026-11-02.
Product-related lawsuits
No product liability or consumer fraud cases naming Hiboy found in federal court records.
What to buy from Hiboy
Best-rated Hiboy products
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Check price on AmazonHiboy customer service and warranty
- Warranty
- Stated on the official page: 1-year warranty from the initial purchase. Terms vary by product. Official warranty page
- support@hiboy.com
- Support page
- Official support source
Who makes Hiboy
- Trademark (USPTO)
- FREEMAN INVESTMENT HOLDING LIMITED (CHINA); first registered 2018 source
FAQ
Is Hiboy a good brand?
Generally good. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: Medium.
How many recalls has Hiboy had in the last 3 years?
0 recalls in the last 36 months, according to the CPSC.
Who owns Hiboy?
USPTO lists FREEMAN INVESTMENT HOLDING LIMITED (China) as the owner of the Hiboy trademark, first registered 2018.
Who makes Hiboy?
The Hiboy brand belongs to FREEMAN INVESTMENT HOLDING LIMITED.
Is Hiboy a Chinese company?
The Hiboy trademark is registered to FREEMAN INVESTMENT HOLDING LIMITED, based in China.
Has Hiboy had product recalls?
The CPSC recall database lists no recalls for Hiboy as of 2026-11-02.
How do I contact Hiboy customer service?
Hiboy customer service can be reached by email at support@hiboy.com or through the official support page https://www.hiboy.com/pages/warranty?srsltid=AU7gw4XiY7l9X9nmeFiPrvbuZdB6_UKwCGSduTmCWVvn9s-WSKfi5Aky.