Updated 2026-11-01

Is Gyroor a good brand?

See Gyroor on Amazon

Generally good

No CPSC recalls in the last 36 months.

Gyroor sells hoverboards and self balancing scooters. USPTO lists Shenzhen Chitado Technology, a company in China, as the trademark owner. The CPSC lists 1 recall, none in the last three years. The brand states 1 year on all parts and 6 months on the battery.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

0

Safety record: Clean. Source: CPSC.

Owner satisfaction

Medium

From ratings of 20 most-rated products on Amazon.

Trustpilot

3.1/5

68 reviews. Rates Gyroor's own store and service, not the products. See on Trustpilot

Search interest

Stable

Monthly Google searches for “gyroor” in the US, Oct 2025 to Sep 2026. Source: Google Ads.

Shop Gyroor on Amazon

See all Gyroor products on Amazon

Amazon data checked 2026-11-01. source

New from Gyroor on Amazon

Gyroor G13 Hoverboard 2-Pack, All-Terrain, LED & Bluetooth, Black & Pink | UL 2272 Certified, 6.5" All-Terrain Tires, Dual 250W Motors, Hove

Gyroor G13 Hoverboard 2-Pack, All-Terrain, LED & Bluetooth, Black & Pink | UL 2272 Certified, 6.5" All-Terrain Tires, Dual 250W Motors, Hove

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Gyroor G13 All-Terrain Hoverboard with LED Lights & Bluetooth, Gift, Black | UL 2272 Certified, 6.5" All-Terrain Tires, Dual 250W Motors hov

Gyroor G13 All-Terrain Hoverboard with LED Lights & Bluetooth, Gift, Black | UL 2272 Certified, 6.5" All-Terrain Tires, Dual 250W Motors hov

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Gyroor G13 Hoverboard All-Terrain with LED Lights & Bluetooth Gift, Pink | UL 2272 Certified, 6.5" All-Terrain Tires, Dual 250W Motors hover

Gyroor G13 Hoverboard All-Terrain with LED Lights & Bluetooth Gift, Pink | UL 2272 Certified, 6.5" All-Terrain Tires, Dual 250W Motors hover

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Gyroor G13 Hoverboard All-Terrain with LED Lights & Bluetooth Gift, Black | UL 2272 Certified, 6.5" All-Terrain Tires, Dual 250W Motors hove

Gyroor G13 Hoverboard All-Terrain with LED Lights & Bluetooth Gift, Black | UL 2272 Certified, 6.5" All-Terrain Tires, Dual 250W Motors hove

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What owners say about Gyroor

Verbatim quotes. Trustpilot quotes are the newest positive and negative reviews; they rate the brand's own store and service.

Received my order and am very happy with my purchase. It was a much needed item and I'm glad I got it. Thanks for the opportunity to still be able to utilize my beautiful scooter before the weather changes. Very happy 😊
5 of 5 stars, Trustpilot review, 2026-10-02
I have bought a total of 5 X2 scooters in the spay 2-3 years and the first one is still going strong, as they all are. They get used a LOT! I just now had a tire “pop” (not sure how) and ordered a new one. It came in about a week and I was able to have the scooter back up and going! Thank you!
5 of 5 stars, Trustpilot review, 2026-10-02
Week long response times to my emails. I initiated a return on August 10, finally received the return labels and some answers to my questions in September. FedEx tracking confirmed my returns (2 scooters) on Sept 10. It is now October 18th and they have ghosted me. No refund, no response to my inquiries. DO NOT TRUST THEM!
1 of 5 stars, Trustpilot review, 2026-10-18
I just kept being asked to provide my receipt when trying to figure out if I was getting the correct part. Even when I submitted the model number and pictures of the part I was trying to replace, no one seemed to know the answer. I no longer had the receipt, so aI had to figure it out myself. Why do you even need the receipt unless a person is trying to get a refund or trying to get parts under…
2 of 5 stars, Trustpilot review, 2026-10-08

Gyroor recalls

  1. 2022
  2. 2022-12-15Gyroor C3 e-bikes. The e-bike's battery pack can ignite, posing fire and burn hazards. Incidents: Gyroor has received two reports of battery packs igniting and two reports of injuries that required medical treatment, including burns to the consumer's foot… About 3,300 units. Remedy: Repair. CPSC notice

Marked items are within the last 36 months and count in the verdict.

Product-related lawsuits

No product liability or consumer fraud cases naming Gyroor found in federal court records.

What to buy from Gyroor

Best-rated Gyroor products

Warrior G2 8.5"Off Road Self Balancing Scooter for Kids Adults

Warrior G2 8.5"Off Road Self Balancing Scooter for Kids Adults

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Gyroor Warrior G2 8.5"Off Road Self Balancing Scooter for Kids Adults

Gyroor Warrior G2 8.5"Off Road Self Balancing Scooter for Kids Adults

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Hoverboard G13 All-Terrain Off-Road Bluetooth LED Lights for Kids

Hoverboard G13 All-Terrain Off-Road Bluetooth LED Lights for Kids

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Hoverboard G13 All-Terrain Off-Road Bluetooth LED Lights for Kids

Hoverboard G13 All-Terrain Off-Road Bluetooth LED Lights for Kids

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Alternatives from other brands

Sports Research® Collagen Peptides Protein Powder 16oz (Unflavored)

Sports Research® Collagen Peptides Protein Powder 16oz (Unflavored)

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Modvel Compression Knee Brace for Women & Men - 2 Pack Knee Brace for Running Knee Pain, Knee Support Compression Sleeve

Modvel Compression Knee Brace for Women & Men - 2 Pack Knee Brace for Running Knee Pain, Knee Support Compression Sleeve

Check price on Amazon
adidas Alliance Sackpack - Drawstring Backpack for Sports, Small Gym Bag, Black/3, OSFA

adidas Alliance Sackpack - Drawstring Backpack for Sports, Small Gym Bag, Black/3, OSFA

Check price on Amazon

Gyroor customer service and warranty

Warranty
Stated on the official page: 1 year on all parts, 6 months on the battery. Terms vary by product. Official warranty page
Phone
1-833-737-1294
Support page
Official support source

Who makes Gyroor

Trademark (USPTO)
Shenzhen Chitado Technology CO., LTD (CHINA); first registered 2017 source
Made in (recalled products)
China 1 (of 1 recalls listing a country)

FAQ

Is Gyroor a good brand?

Generally good. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: Medium.

How many recalls has Gyroor had in the last 3 years?

0 recalls in the last 36 months, according to the CPSC.

Who owns Gyroor?

USPTO lists Shenzhen Chitado Technology CO., LTD (China) as the owner of the Gyroor trademark, first registered 2017.

Who makes Gyroor?

The Gyroor brand belongs to Shenzhen Chitado Technology CO., LTD. CPSC recall records show Gyroor products made in China 1 (of 1 recalls listing a country).

Is Gyroor a Chinese company?

The Gyroor trademark is registered to Shenzhen Chitado Technology CO., LTD, based in China.

Where are Gyroor products made?

Recalled Gyroor products listed by the CPSC were made in China 1 (of 1 recalls listing a country).

Has Gyroor had product recalls?

Yes. The CPSC lists 1 recall for Gyroor. The most recent, on 2022-12-15: E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert).

What is the Gyroor customer service number?

1-833-737-1294.

E-bike and scooter brands

Facts checked 2026-11-02. Brand representatives can send corrections to hello@isagoodbrand.com.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

Gyroor: owner satisfaction Medium + safety record Clean = Generally good

Full methodology