Updated 2026-11-01

Is Nine West a good brand?

See Nine West on Amazon

Generally good

No CPSC recalls in the last 36 months.

Nine West is a United States fashion brand founded in 1973, and on Amazon it sells women's bracelet watches. The CPSC lists 1 Nine West recall, none in the last three years. Amazon ratings are good but short of our top band.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

0

Safety record: Clean. Source: CPSC.

Owner satisfaction

Medium

From ratings of 20 most-rated products on Amazon.

Trustpilot

2.1/5

178 reviews. Rates Nine West's own store and service, not the products. See on Trustpilot

Search interest

Falling

Monthly Google searches for “nine west” in the US, Oct 2025 to Sep 2026. Source: Google Ads.

Shop Nine West on Amazon

See all Nine West products on Amazon

Amazon data checked 2026-11-01. source

New from Nine West on Amazon

Nine West Women's Bracelet Watch

Nine West Women's Bracelet Watch

Released Oct 2026

Check price on Amazon
Nine West Women's Bracelet Watch

Nine West Women's Bracelet Watch

Released Oct 2026

Check price on Amazon
Nine West Women's Faux Leather Strap Watch

Nine West Women's Faux Leather Strap Watch

Released Oct 2026

Check price on Amazon
Nine West Women's Faux Leather Strap Watch

Nine West Women's Faux Leather Strap Watch

Released Oct 2026

Check price on Amazon

What owners say about Nine West

Verbatim quotes. Trustpilot quotes are the newest positive and negative reviews; they rate the brand's own store and service.

Nice shoes look good but not very comfortable makes my feet hurt leading to back hurting …
4 of 5 stars, Trustpilot review, 2026-04-22
The return details provided were not clear, and it turns out that there are limitations for happy returns that aren't listed. However, the experience was hugely redeemed by a customer service agent who was prompt in emailing me back and providing a solution. I really appreciated her help.
4 of 5 stars, Trustpilot review, 2025-12-12
**Very disappointing quality and customer service** I have had two very disappointing experiences with Nine West Israel, and unfortunately, both involved serious quality issues. The first time, I purchased a pair of pinkish-colored boots. The color started coming off **the very first time I wore them**. For a brand like Nine West, this was extremely disappointing. About a year later, I decided…
1 of 5 stars, Trustpilot review, 2026-08-28
I REPEAT DO NOT SPEND YOUR MONEY WITH NINE W. I RECEIVED A PROMO CODE. IT WOULD NOT WORK ONLINE. I CONTACTED CUSTOMER SERVICE AND THEY TOLD ME THEY WOULD NOT HONOR IT. I EVEN SENT THEM A SCREENSHOT OF THE PROMO CODE THAT I RECEIVED, AND THEY STILL DIDN’T HONOR IT. THEY ARE A SCAM AND THEY ARE NOT EVEN WORTHY OF SPENDING YOUR HARD-WORKING MONEY. THE CUSTOMER SERVICE REPRESENTATIVE HAD ME ON THE…
1 of 5 stars, Trustpilot review, 2026-08-19

Nine West recalls

  1. 2006
  2. 2006-06-15Shoes, Sandals & Boots. The sandals' metal tacks, which help to hold down the sides of the strap to the sole, can detach or be pulled out, posing a laceration hazard. Incidents: No incident or injuries reported. About 6,700 pairs units. CPSC notice

Marked items are within the last 36 months and count in the verdict.

Product-related lawsuits

No product liability or consumer fraud cases naming Nine West found in federal court records.

What to buy from Nine West

Best-rated Nine West products

Crystal Accented Bracelet Watch

Crystal Accented Bracelet Watch

Check price on Amazon
Crystal Accented Bracelet Watch

Crystal Accented Bracelet Watch

Check price on Amazon
Crystal Accented Bracelet Watch

Crystal Accented Bracelet Watch

Check price on Amazon
Crystal Accented Bracelet Watch

Crystal Accented Bracelet Watch

Check price on Amazon

Alternatives from other brands

American Flag Made in USA | American Flags for Outside 3X5 | Premium US Flag 3X5 Heavy Duty Outdoor with Embroidered Sta

American Flag Made in USA | American Flags for Outside 3X5 | Premium US Flag 3X5 Heavy Duty Outdoor with Embroidered Sta

Check price on Amazon
The Keeper of Lost Causes: The First Department Q Novel

The Keeper of Lost Causes: The First Department Q Novel

Check price on Amazon
Accessories for Villages Bag-O-Frosted Topiaries Tree

Accessories for Villages Bag-O-Frosted Topiaries Tree

Check price on Amazon

Nine West customer service and warranty

Phone
1-877-291-6428

Who makes Nine West

Company
Nine West source
Owner
Nine West Holdings source
Country
United States source
Founded
1973 source
Headquarters
White Plains source
Founders
Vince Camuto source
Trademark (USPTO)
Nine West Development Corporation (DELAWARE, USA); first registered 1998 source
Made in (recalled products)
China 1 (of 1 recalls listing a country)

FAQ

Is Nine West a good brand?

Generally good. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: Medium.

How many recalls has Nine West had in the last 3 years?

0 recalls in the last 36 months, according to the CPSC.

Who owns Nine West?

Nine West is owned by Nine West Holdings. USPTO lists Nine West Development Corporation (Delaware, USA) as the owner of the Nine West trademark.

Who makes Nine West?

The Nine West brand belongs to Nine West Holdings. CPSC recall records show Nine West products made in China 1 (of 1 recalls listing a country).

Where is Nine West from?

Nine West is a company from United States, headquartered in White Plains.

Where is Nine West based?

White Plains.

When was Nine West founded?

1973.

Where are Nine West products made?

Recalled Nine West products listed by the CPSC were made in China 1 (of 1 recalls listing a country).

Has Nine West had product recalls?

Yes. The CPSC lists 1 recall for Nine West. The most recent, on 2006-06-15: Nine West Footwear Corporation Recalls Sandals for Laceration Hazard.

What is the Nine West customer service number?

1-877-291-6428.

Watch brands

Facts checked 2026-11-02. Brand representatives can send corrections to hello@isagoodbrand.com.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

Nine West: owner satisfaction Medium + safety record Clean = Generally good

Full methodology