Updated 2026-10-15

Is Ryobi a good brand?

Mixed

3 CPSC recalls in the last 36 months.

Ryobi makes cordless power and outdoor tools, and Amazon owners rate them highly; recall notices name TTI Outdoor Power Equipment as the recalling firm. The CPSC lists 18 Ryobi recalls, 3 in the last three years: pressure washers, hedge trimmers and battery mowers. Federal court records include product liability cases naming Ryobi companies.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

3

Safety record: Frequent. Source: CPSC.

Owner satisfaction

High

From ratings of 20 most-rated products on Amazon.

Trustpilot

2.8/5

482 reviews. Rates Ryobi's own store and service, not the products. See on Trustpilot

What owners say about Ryobi

Verbatim quotes. Trustpilot quotes are the newest positive and negative reviews; they rate the brand's own store and service.

Battery failed on my Ryobi 40V electric lawn mower, which I bought 19 months ago - so it's still under warranty. I had to go through a long, tedious process to make a claim under the warranty. And instead of doing the logical and fair thing -- sending me a new battery--Ryobi requires that the faulty battery be sent back for repair! which will take weeks, of course. In the meantime, how and I…
2 of 5 stars, Trustpilot review, 2026-10-14
Purchased a outside vac in mid September after fixing it together found it did not work phoned up ryobi was told they would arrange for Dpd to pick ut up and I could have my money back got in touch with Ryobi in early October and was told money would be returned to my bank account within 3 to 5 days no money was returned been in touch again now they are stating the vac as gone missing via DPd…
1 of 5 stars, Trustpilot review, 2026-10-09

Ryobi recalls

  1. 2025
  2. 2025-08-28RYOBI Electric Pressure Washers. The pressure washer's capacitor can overheat and burst, causing parts to be forcefully ejected, posing a risk of serious injury from impact to the user or… Incidents: TTI Outdoor Power Equipment has received 135 reports of capacitors overheating, including 41 reports of explosions, resulting in 32 injuries and/or fractures… About 764,000 (In addition, about 16,000 were sold in Canada) units. Remedy: Repair. CPSC notice
  3. 2025-06-12RYOBI 40V 24-Inch Cordless Hedge Trimmers. The hedge trimmer blade can unexpectedly activate after pressing just the safety or trigger control individually rather than engaging the safety and trigger… Incidents: The firm has received 27 reports of the blade activating after pressing just one of the controls, including 16 reports of injuries that resulted in minor and… About 113,000 (In addition, about 15,000 were sold in Canada) units. Remedy: Replace. CPSC notice
  4. 2025-02-06RYOBI 40-Volt Brushless 21" Cordless Walk-Behind Mowers. The recalled mowers have a push-on connector inside the powerhead that can overheat, posing a fire hazard. Incidents: TTI has received 97 reports of overheating while the mower was in use, including five reports of fires. About 217,500 (In addition, about 28,400 were sold in Canada) units. Remedy: Replace. CPSC notice
  5. 2017
  6. 2017-03-02Ryobi Electric Jet Fan Blowers. The plastic fan inside the blower can break causing the fan blades to be discharged from either end of the blower tube, posing a laceration hazard. Incidents: One World has received reports of 10,681 incidents, including 25 reports of minor injuries, such as lacerations to the face, hands and legs from fan blade… About 121,000 (In addition, about 1,900 were sold in Canada and 1,100 in Mexico) units. Remedy: Replace. CPSC notice
  7. 2016
  8. 2016-04-26Snow Throwers or Blowers. The snow blowers can overheat, posing a fire and burn hazard. Incidents: One World has received two reports of snow blowers overheating during or immediately after use. About 300 (in addition, about 370 were sold in Canada) units. Remedy: Refund. CPSC notice
  9. 2013
  10. 2013-11-05Battery Chargers. The chargers can malfunction, posing fire and burn hazards to consumers. Incidents: One World Technologies has received 25 reports of the P113 charger overheating, resulting in reports of property damage to the charger and its surroundings… About 578,000 in the United States and 49,000 in Canada units. Remedy: Replace. CPSC notice
  11. 2013-02-26Batteries and Chargers. The battery pack can overheat and burst while on a charger, posing fire and burn hazards to consumers. Incidents: One World Technologies has received four reports of battery packs overheating, resulting in minor property damage. About 54,200 in the United States and 2,200 in Canada units. Remedy: Repair. CPSC notice
  12. 2011
  13. 2011-05-05Power Sanders. Pieces of the fan can break off from the fan assembly and be ejected from the product, posing a laceration hazard to consumers. Incidents: The firm has received 31 reports of broken fan pieces being ejected from the sander, including two reports of minor lacerations. About 300,000 units. Remedy: Replace. CPSC notice
  14. 2010
  15. 2010-12-14Bench or Table Saws. The saw blade on the motor carriage could be misaligned, posing a laceration hazard. Incidents: The company received one report of a consumer being hit by a piece of metal during the cutting operation. About 21,500 units. Remedy: Replace. CPSC notice
  16. 2010-10-14Drills. The switch on the cordless drill can overheat, posing a fire and burn hazard to consumers. Incidents: Ryobi has received 47 reports of the drills overheating, smoking, melting or catching fire, including 12 reports of property damage to homes or vehicles. About 455,000 units. Remedy: Replace. CPSC notice
  17. 2009
  18. 2009-01-13Circular Saws. The return spring on the circular saw's lower blade guard can break, posing a laceration hazard to consumers. Incidents: None reported. About 12,400 units. CPSC notice
  19. 2007
  20. 2007-03-06Routers & Accessories. The throat plates do not securely snap into the router's table top bit opening. Incidents: One World Technologies has received three reports of throat plates coming loose during use. About 100,000 units. CPSC notice
  21. 2006
  22. 2006-07-13Radial Arm Saws. Cracking of the plastic motor housing can cause the blade assembly to fall during operation, posing a risk of laceration to the operator or bystanders. Incidents: RMP has received five reports of detached blade assemblies, including four reports of lacerated fingers to the saw operators. About 145,000 units. CPSC notice
  23. 2002
  24. 2002-05-09Drills & Bits. The on-off trigger can stick, or the lock-on button can jam, posing a risk of physical injury to consumers. Incidents: CPSC and RTI have not received any reports of injuries or incidents involving these hammer drills. About 6,000 units. CPSC notice
  25. 2001
  26. 2001-09-13Circular Saws. The lower blade guards on these saws can stick in the open position, posing a risk of serious injury to the operator and bystanders. Incidents: Ryobi Technologies has not received any reports of incidents. About 125,000 units. CPSC notice
  27. 1998
  28. 1998-03-18Sanders/Grinders & Accessories. Fire & Fire-Related Burn Incidents: not stated CPSC notice
  29. 1996
  30. 1996-03-27Table Saws. Laceration Incidents: not stated CPSC notice
  31. 1995
  32. 1995-09-25Lawn Mowers & Accessories. Laceration Incidents: not stated CPSC notice

Marked items are within the last 36 months and count in the verdict.

Product-related lawsuits

A filed case is an allegation, not a finding.

What to buy from Ryobi

Best-rated Ryobi products

ONE+ 18V Lithium-Ion 4.0 Ah Rechargeable Battery, ABS Plastic, Up to 3X Runtime vs 1.5Ah, LED Fuel Gauge, Black, PBP005

ONE+ 18V Lithium-Ion 4.0 Ah Rechargeable Battery, ABS Plastic, Up to 3X Runtime vs 1.5Ah, LED Fuel Gauge, Black, PBP005

Check price on Amazon
One PLUS+ AC80RL3 OEM .080 Inch Twisted Line and Spool Replacement for Ryobi 18v, 24v, and 40v Cordless Trimmers (3 Pack

One PLUS+ AC80RL3 OEM .080 Inch Twisted Line and Spool Replacement for Ryobi 18v, 24v, and 40v Cordless Trimmers (3 Pack

Check price on Amazon
One+ AC14RL3A OEM .065 Line and Spool Replacement for Ryobi 18v, 24v, and 40v Cordless Trimmers (3 Pack)

One+ AC14RL3A OEM .065 Line and Spool Replacement for Ryobi 18v, 24v, and 40v Cordless Trimmers (3 Pack)

Check price on Amazon
One P505 18V Lithium Ion Cordless 5 1/2" 4,700 RPM Circular Saw (Battery Not Included, Power Tool Only), Green

One P505 18V Lithium Ion Cordless 5 1/2" 4,700 RPM Circular Saw (Battery Not Included, Power Tool Only), Green

Check price on Amazon

Alternatives from other brands

DEWALT 20V Max XR Drill Driver, Battery and Charger (DCD771C2)

DEWALT 20V Max XR Drill Driver, Battery and Charger (DCD771C2)

Check price on Amazon
Seesii Mini Chainsaw, 6-inch Mini Chainsaw Cordless, Handheld Electric Power Chain Saw with 2 Batteries, for Tree Trimmi

Seesii Mini Chainsaw, 6-inch Mini Chainsaw Cordless, Handheld Electric Power Chain Saw with 2 Batteries, for Tree Trimmi

Check price on Amazon
Hi-Spec 3.6V Cordless Electric Screwdriver and Tool Kit for DIY, Pink

Hi-Spec 3.6V Cordless Electric Screwdriver and Tool Kit for DIY, Pink

Check price on Amazon

Ryobi product lines on Amazon

Product lineProductsOwner ratings
Power & Hand Tools14Highly rated
Outdoor Power Tools3Well rated
Tires & Wheels2Well rated
Household Batteries, Chargers & Accessories1Highly rated

Amazon data checked 2026-10-15. source

Ryobi customer service and warranty

Phone
1-800-525-2579
Channels
phone, contact form, service centers
Support page
Official support source

Who makes Ryobi

Trademark (USPTO)
Clamx Co. (CALIFORNIA, USA); first registered 1996 source
Made in (recalled products)
China (11 of 14 recalls), United States (2 of 14 recalls), Vietnam (2 of 14 recalls), Japan (1 of 14 recalls)

FAQ

Is Ryobi a good brand?

Mixed. 3 CPSC recalls in the last 36 months. Owner satisfaction on Amazon: High.

How many recalls has Ryobi had in the last 3 years?

3 recalls in the last 36 months, according to the CPSC.

Who owns the Ryobi trademark?

USPTO lists Clamx Co. (CALIFORNIA, USA) as the owner of the Ryobi trademark, first registered 1996.

Where are Ryobi products made?

Recalled Ryobi products listed by the CPSC were made in China (11 of 14 recalls), United States (2 of 14 recalls), Vietnam (2 of 14 recalls), Japan (1 of 14 recalls).

Has Ryobi had product recalls?

Yes. The CPSC lists 18 recalls for Ryobi. The most recent, on 2025-08-28: TTI Outdoor Power Equipment Recalls RYOBI Pressure Washers Due to Projectile Hazard; Risk of Serious Injury.

What is the Ryobi customer service number?

1-800-525-2579.

Power tool brands

Facts checked 2026-10-15. Brand representatives can send corrections to hello@isagoodbrand.com.