Updated 2026-10-15

Is WORX a good brand?

Mixed

1 CPSC recall in the last 36 months.

WORX makes cordless outdoor power tools; USPTO lists Positec Group as the trademark owner. The CPSC lists 3 recalls, 1 in the last three years: corded chainsaws and pole saws sold as Hyper Tough, Worx and Portland. With Amazon ratings short of our top band, the verdict is mixed.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

1

Safety record: Some. Source: CPSC.

Owner satisfaction

Medium

From ratings of 20 most-rated products on Amazon.

What owners say about WORX

Verbatim excerpts from Reddit threads that mention the brand.

Domestic, non professional, with a bunch of Milwaukee M12/M18 tools but have quite old 18v blower, mower and trimmer from Worx that I'm looking to replace ...
r/Tools

WORX recalls

  1. 2025
  2. 2025-07-03Hyper Tough, Worx and Portland Chainsaws and Pole Saws. The main switch on the recalled chainsaws and pole saws can fail, allowing the saws to continue to run even after the switch is released, posing a laceration… Incidents: None reported About 49,000 (In addition, about 3,000 were sold in Canada) units. Remedy: Replace. CPSC notice
  3. 2022
  4. 2022-02-10WORX® Brand 13 Amp 1900 PSI Electric Pressure Washers. The sprayer hose can separate from the spray wand during use, posing an impact injury hazard to the user or passersby. Incidents: Positec has received 61 reports of the spray hose and wand separation, including four reports of minor injuries, including cuts and bruises. About 17,630 units. Remedy: Replace. CPSC notice
  5. 2015
  6. 2015-06-24Leaf Blowers. The grounded and ungrounded wiring in the electric blower/vacs could be reversed, posing a shock hazard to consumers. Incidents: None reported About 24,300 and 370 in Canada units. Remedy: Replace, Refund. CPSC notice

Marked items are within the last 36 months and count in the verdict.

Product-related lawsuits

No product liability or consumer fraud cases naming WORX found in federal court records.

What to buy from WORX

Best-rated WORX products

Replacement Spool & Line for String Trimmers, 6 Pack, WA0010

Replacement Spool & Line for String Trimmers, 6 Pack, WA0010

Check price on Amazon
Portable Folding Workbench, 2-in-1 Pegasus Table & Sawhorse, WX051

Portable Folding Workbench, 2-in-1 Pegasus Table & Sawhorse, WX051

Check price on Amazon
20V 12" 2-in-1 Cordless String Trimmer & Electric Lawn Edger, WG163

20V 12" 2-in-1 Cordless String Trimmer & Electric Lawn Edger, WG163

Check price on Amazon
Electric Lawn Edger, 12 Amp 7.5" Trencher for Lawn Landscaping, WG896

Electric Lawn Edger, 12 Amp 7.5" Trencher for Lawn Landscaping, WG896

Check price on Amazon

Alternatives from other brands

Seesii Mini Chainsaw, 6-inch Mini Chainsaw Cordless, Handheld Electric Power Chain Saw with 2 Batteries, for Tree Trimmi

Seesii Mini Chainsaw, 6-inch Mini Chainsaw Cordless, Handheld Electric Power Chain Saw with 2 Batteries, for Tree Trimmi

Check price on Amazon
BLACK+DECKER 20V MAX Cordless Hedge Trimmer, Battery and Charger Included, 22 Inch Steel Blade Lightweight Bush Trimmer,

BLACK+DECKER 20V MAX Cordless Hedge Trimmer, Battery and Charger Included, 22 Inch Steel Blade Lightweight Bush Trimmer,

Check price on Amazon
Skrizcable 16/3 25 FT Outdoor Extension Cord Waterproof, Black Power Cord

Skrizcable 16/3 25 FT Outdoor Extension Cord Waterproof, Black Power Cord

Check price on Amazon

WORX product lines on Amazon

Product lineProductsOwner ratings
Outdoor Power Tools15Well rated
Building Supplies1Highly rated
Power & Hand Tools2Highly rated
Gardening & Lawn Care1Highly rated
Vacuums & Floor Care1Well rated

Amazon data checked 2026-10-15. source

WORX customer service and warranty

We have not verified WORX's warranty and support contacts yet.

Who makes WORX

Headquarters
Bayswater source
Trademark (USPTO)
Positec Group Limited (CHINA); first registered 2006 source
Made in (recalled products)
China (3 of 3 recalls)

FAQ

Is WORX a good brand?

Mixed. 1 CPSC recall in the last 36 months. Owner satisfaction on Amazon: Medium.

How many recalls has WORX had in the last 3 years?

1 recall in the last 36 months, according to the CPSC.

Who owns the WORX trademark?

USPTO lists Positec Group Limited (CHINA) as the owner of the WORX trademark, first registered 2006.

Where is WORX based?

Bayswater.

Where are WORX products made?

Recalled WORX products listed by the CPSC were made in China (3 of 3 recalls).

Has WORX had product recalls?

Yes. The CPSC lists 3 recalls for WORX. The most recent, on 2025-07-03: Positec Recalls Electric Corded Chainsaws and Pole Saws Due to Laceration Hazard.

Outdoor power equipment brands

Facts checked 2026-10-15. Brand representatives can send corrections to hello@isagoodbrand.com.