Updated 2026-11-01

Is WORX a good brand?

See WORX on Amazon

Mixed

1 CPSC recall in the last 36 months.

WORX makes cordless outdoor power tools; USPTO lists Positec Group as the trademark owner. The CPSC lists 3 recalls, 1 in the last three years: corded chainsaws and pole saws sold as Hyper Tough, Worx and Portland. With Amazon ratings short of our top band, the verdict is mixed.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

1

Safety record: Some. Source: CPSC.

Owner satisfaction

Medium

From ratings of 20 most-rated products on Amazon.

Search interest

Stable

Monthly Google searches for “worx” in the US, Oct 2025 to Sep 2026. Source: Google Ads.

Shop WORX on Amazon

See all WORX products on Amazon
Outdoor Power Tools10 products checkedWell ratedShop on AmazonArborist Merchandising Root5 products checkedWell ratedShop on AmazonBuilding Supplies1 product checkedHighly ratedShop on AmazonKitchen & Dining Features1 product checkedHighly ratedShop on AmazonIndustrial & Scientific1 product checkedWell ratedShop on AmazonPower & Hand Tools2 products checkedHighly ratedShop on AmazonWORX parts and accessoriesReplacement parts and accessoriesShop on Amazon

Amazon data checked 2026-11-01. source

New from WORX on Amazon

WORX 20V 76 mm /3 Inch Brushless Grinder /Cut-Off Tool, WX805L | Fast Cuts with 550 MWO&20,000 RPM, Compact&Lightweight Design, Multi-materi

WORX 20V 76 mm /3 Inch Brushless Grinder /Cut-Off Tool, WX805L | Fast Cuts with 550 MWO&20,000 RPM, Compact&Lightweight Design, Multi-materi

Check price on Amazon
WORX Cordless Snow Blower &Cordless Broadcast Spreader Combo, 80V 24" 2 Stage Self-Propelled, 120V Seed Spreader

WORX Cordless Snow Blower &Cordless Broadcast Spreader Combo, 80V 24" 2 Stage Self-Propelled, 120V Seed Spreader

Check price on Amazon
WORX Cordless Snow Blower &Cordless Broadcast Spreader Combo,40V 20" Snow Thrower, 120V Seed Spreader

WORX Cordless Snow Blower &Cordless Broadcast Spreader Combo,40V 20" Snow Thrower, 120V Seed Spreader

Check price on Amazon
WORX Cordless Electric Snow Blower, 80V 24" 2 stage Self-Propelled, WG472 | Brushless Motor; 252cc Gas-Equivalent; 80V 24" 2-Stage Self-Prop

WORX Cordless Electric Snow Blower, 80V 24" 2 stage Self-Propelled, WG472 | Brushless Motor; 252cc Gas-Equivalent; 80V 24" 2-Stage Self-Prop

Check price on Amazon

What owners say about WORX

Verbatim excerpts from Reddit threads that mention the brand.

in my experience it is best to mow and trim the yard first with conventional mower. Then have worx maintain that height every three days. Never ...
r/worxlandroid
Canadian Worx site is complete garbage. Pages randomly disappear with 404 messages. I'm pleased with the lawn mower … maybe not worth investing in more Worx ...
r/WORXtools
Domestic, non professional, with a bunch of Milwaukee M12/M18 tools but have quite old 18v blower, mower and trimmer from Worx that I'm looking to replace ...
r/Tools

WORX recalls

  1. 2025
  2. 2025-07-03Hyper Tough, Worx and Portland Chainsaws and Pole Saws. The main switch on the recalled chainsaws and pole saws can fail, allowing the saws to continue to run even after the switch is released, posing a laceration… Incidents: None reported Units: About 49,000 (In addition, about 3,000 were sold in Canada). Remedy: Replace. CPSC notice
  3. 2022
  4. 2022-02-10WORX® Brand 13 Amp 1900 PSI Electric Pressure Washers. The sprayer hose can separate from the spray wand during use, posing an impact injury hazard to the user or passersby. Incidents: Positec has received 61 reports of the spray hose and wand separation, including four reports of minor injuries, including cuts and bruises. About 17,630 units. Remedy: Replace. CPSC notice
Show 1 earlier recall (2015)
  1. 2015
  2. 2015-06-24Leaf Blowers. The grounded and ungrounded wiring in the electric blower/vacs could be reversed, posing a shock hazard to consumers. Incidents: None reported About 24,300 and 370 in Canada units. Remedy: Replace, Refund. CPSC notice

Marked items are within the last 36 months and count in the verdict.

Product-related lawsuits

No product liability or consumer fraud cases naming WORX found in federal court records.

What to buy from WORX

Best-rated WORX products

Replacement Spool & Line for String Trimmers, 6 Pack, WA0010

Replacement Spool & Line for String Trimmers, 6 Pack, WA0010

Check price on Amazon
Portable Folding Workbench, 2-in-1 Pegasus Table & Sawhorse, WX051

Portable Folding Workbench, 2-in-1 Pegasus Table & Sawhorse, WX051

Check price on Amazon
12 Amp Turbine Electric Leaf Blower for Daily Leaf Removal, WG520

12 Amp Turbine Electric Leaf Blower for Daily Leaf Removal, WG520

Check price on Amazon
20V 12" 2-in-1 Cordless String Trimmer & Electric Lawn Edger, WG163

20V 12" 2-in-1 Cordless String Trimmer & Electric Lawn Edger, WG163

Check price on Amazon

Alternatives from other brands

SEESII 8-in-1 Cordless Pole Chainsaw, Hedge Trimmer, Pruning Shears Combo

SEESII 8-in-1 Cordless Pole Chainsaw, Hedge Trimmer, Pruning Shears Combo

Check price on Amazon
Tietoc Chainsaw 6 Inch Mini Electric Chainsaw Cordless Battery Powered, Hand Held Saw for Wood/Trees Trimming, Tools for

Tietoc Chainsaw 6 Inch Mini Electric Chainsaw Cordless Battery Powered, Hand Held Saw for Wood/Trees Trimming, Tools for

Check price on Amazon
BLACK+DECKER 20V MAX Cordless Hedge Trimmer, Battery and Charger Included, 22 Inch Steel Blade Lightweight Bush Trimmer,

BLACK+DECKER 20V MAX Cordless Hedge Trimmer, Battery and Charger Included, 22 Inch Steel Blade Lightweight Bush Trimmer,

Check price on Amazon

WORX customer service and warranty

Warranty
Terms vary by product. Official warranty page
Support page
Official support source

Who makes WORX

Company
Worx Plus source
Headquarters
Bayswater source
Trademark (USPTO)
Positec Group Limited (CHINA); first registered 2006 source
Made in (recalled products)
China 3 (of 3 recalls listing a country)

FAQ

Is WORX a good brand?

Mixed. 1 CPSC recall in the last 36 months. Owner satisfaction on Amazon: Medium.

How many recalls has WORX had in the last 3 years?

1 recall in the last 36 months, according to the CPSC.

Who owns WORX?

USPTO lists Positec Group Limited (China) as the owner of the WORX trademark, first registered 2006.

Who makes WORX?

The WORX brand belongs to Positec Group Limited. CPSC recall records show WORX products made in China 3 (of 3 recalls listing a country).

Is WORX a Chinese company?

The WORX trademark is registered to Positec Group Limited, based in China.

Where is WORX based?

Bayswater.

Where are WORX products made?

Recalled WORX products listed by the CPSC were made in China 3 (of 3 recalls listing a country).

Has WORX had product recalls?

Yes. The CPSC lists 3 recalls for WORX. The most recent, on 2025-07-03: Positec Recalls Electric Corded Chainsaws and Pole Saws Due to Laceration Hazard.

How do I contact WORX customer service?

WORX customer service can be reached through the official support page https://www.worx.com/en-us/worxus/c/3-year-limited-warranty.

Outdoor power equipment brands

Facts checked 2026-11-02. Brand representatives can send corrections to hello@isagoodbrand.com.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

WORX: owner satisfaction Medium + safety record Some = Mixed

Full methodology