Updated 2026-11-01

Is Greenworks a good brand?

See Greenworks on Amazon

Mixed

1 CPSC recall in the last 36 months.

Greenworks makes cordless outdoor power tools. The CPSC lists 3 recalls naming the brand, 1 in the last three years: Kobalt branded trimmers and yard tools that Greenworks Tools recalled over battery hazards. With Amazon ratings short of our top band, the verdict is mixed.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

1

Safety record: Some. Source: CPSC.

Owner satisfaction

Medium

From ratings of 20 most-rated products on Amazon.

Trustpilot

1.7/5

1,529 reviews. Rates Greenworks's own store and service, not the products. See on Trustpilot

Search interest

Rising

Monthly Google searches for “greenworks” in the US, Oct 2025 to Sep 2026. Source: Google Ads.

Shop Greenworks on Amazon

See all Greenworks products on Amazon

Amazon data checked 2026-11-01. source

New from Greenworks on Amazon

GW 80V Maximus 26" Hedge Trimmer, 2.0Ah, 2A Charger

GW 80V Maximus 26" Hedge Trimmer, 2.0Ah, 2A Charger

Check price on Amazon
Greenworks 40V 8" Brushless (Telescoping) Pole Saw, Tool Only

Greenworks 40V 8" Brushless (Telescoping) Pole Saw, Tool Only

Check price on Amazon
Greenworks 40V 20in Brushless telescopic rod repair head

Greenworks 40V 20in Brushless telescopic rod repair head

Check price on Amazon
Greenworks 40V 8in Pole Saw, Hedge Trimmer Kit, 2.5 Ah Battery and Charger

Greenworks 40V 8in Pole Saw, Hedge Trimmer Kit, 2.5 Ah Battery and Charger

Check price on Amazon

What owners say about Greenworks

Verbatim quotes. Trustpilot quotes are the newest positive and negative reviews; they rate the brand's own store and service.

Greenworks are pretty good actually, just know that they don't have the longest battery life. If you need a long run time or lots of features ...
r/Costco
I have a 2 year old greenworks battery powered mower dual blade and it works great... I like that it's nearly no maintenance and runs quiet.
r/Tools
Greenworks is good for things like electric yard tools, the mowers/blowers and such are decent enough. s noticeably more noisy. The grass chute ...
r/Tools
From my research, because the Greenworks string trimmers don't have clutches, the blade operations would damage the motor and/or the electronics ...
r/Greenworks
I bought a power washer last year and was having issues with it shutting off but wasn't tripping the breaker. I didn't waste time with an email and called the company directly. After a brief hold I got customer service who analyzed my situation and decide to send me a new wand as a possible fix (air lock). I literally got it two days later. It didn't fix the issue so I called back. This time they…
4 of 5 stars, Trustpilot review, 2026-10-13
I have bought basically the full line of the 40 V Green Works lawn and garden equipment. I am so impressed with all and they suit my needs to a T. I would definitely recommend this to anybody looking for ease of use lawn and garden equipment very happy with my purchase. Bought all these through Amazon I give Green works a A+ for quality. Also I have purchased a green Works pressure washer also…
5 of 5 stars, Trustpilot review, 2026-09-28
I would not recommend the Greenworks 80V 21-inch lawn mower based on my experience. Its overall performance is very disappointing compared to competing brands. Despite being an 80V model, it struggles to deliver the cutting performance and reliability I expected. One of the biggest problems is that it tends to stop working, especially when mowing grass with morning dew or after rainy days. It…
1 of 5 stars, Trustpilot review, 2026-10-30
Purchased greenworks dethatcher/ scarifier havent used yet but just wondering if anyone else has had the following problem. when purchased was a flyer attached scan & win so I scanned the QR code within 5mins of entering all my details a message comes up phone compromised press ok to clear( which I did not) my whole screen changed so froze my bank accounts disconnected from wifi took to IT had it…
1 of 5 stars, Trustpilot review, 2026-10-30

Greenworks recalls

  1. 2026
  2. 2026-07-09Kobalt 24V and 48V Trimmers, Blowers, Mowers, Chainsaws and Pruning Saws with USB-C Batteries. Charging the lithium-ion batteries through the USB-C port, while the batteries are inserted in the yard power tools can cause the batteries to short-circuit,… Incidents: The firm has received 34 reports of the batteries producing smoke, sparking or catching fire while the batteries are inserted in the tool and charging with the… About 554,780 units. Remedy: Replace. CPSC notice
  3. 2021
  4. 2021-04-07Greenworks and Powerworks pressure washer spray guns. The spray gun connector can break, causing the hose and/or parts of the connector to become dislodged during use, posing an impact injury hazard to the user. Incidents: Hongkong Sun Rise has received 15 reports of the pressure washer spray gun connector breaking, allowing the hose and/or parts of the connector to become… About 1.06 million units. Remedy: Replace. CPSC notice
Show 1 earlier recall (2015)
  1. 2015
  2. 2015-07-22Leaf Blowers. The blower/vac's motor can catch fire, posing fire and burn hazards. Incidents: Sunrise Global Marketing has received three reports of the blower/vacs catching fire. About 14,000 units. Remedy: Refund. CPSC notice

Marked items are within the last 36 months and count in the verdict.

Product-related lawsuits

No product liability or consumer fraud cases naming Greenworks found in federal court records.

Greenworks in the news

What to buy from Greenworks

Best-rated Greenworks products

40V 12 in String Trimmer & 390 CFM Blower Combo, 2.0 Ah Battery

40V 12 in String Trimmer & 390 CFM Blower Combo, 2.0 Ah Battery

Check price on Amazon
40V Cordless Leaf Blower, 135 CFM, 2.0 Ah Battery and Charger

40V Cordless Leaf Blower, 135 CFM, 2.0 Ah Battery and Charger

Check price on Amazon
Greenworks 40V 16in Push Lawn Mower, 4.0 Ah Battery and Charger

Greenworks 40V 16in Push Lawn Mower, 4.0 Ah Battery and Charger

Check price on Amazon
40V 16" Brushless Chainsaw, 4.0Ah Battery and Charger Included

40V 16" Brushless Chainsaw, 4.0Ah Battery and Charger Included

Check price on Amazon

Alternatives from other brands

Henckels Statement 15 pc Knife Block Set, Razor-Sharp, German Engineered

Henckels Statement 15 pc Knife Block Set, Razor-Sharp, German Engineered

Check price on Amazon
Natural Wood Chopsticks 5 Pairs, Vintage Reusable Chopsticks

Natural Wood Chopsticks 5 Pairs, Vintage Reusable Chopsticks

Check price on Amazon
FDW | Metal Dining Chairs | Set of 4, Black | 330lbs Load

FDW | Metal Dining Chairs | Set of 4, Black | 330lbs Load

Check price on Amazon

Greenworks customer service and warranty

Phone
1-888-909-6757
Support page
Official support source

Who makes Greenworks

Trademark (USPTO)
Hong Kong Sun Rise Trading Limited (HONG KONG); first registered 2010 source
Made in (recalled products)
China 3, Vietnam 1 (of 3 recalls listing a country)

Compare Greenworks

FAQ

Is Greenworks a good brand?

Mixed. 1 CPSC recall in the last 36 months. Owner satisfaction on Amazon: Medium.

How many recalls has Greenworks had in the last 3 years?

1 recall in the last 36 months, according to the CPSC.

Who owns Greenworks?

USPTO lists Hong Kong Sun Rise Trading Limited (Hong Kong) as the owner of the Greenworks trademark, first registered 2010.

Who makes Greenworks?

The Greenworks brand belongs to Hong Kong Sun Rise Trading Limited. CPSC recall records show Greenworks products made in China 3, Vietnam 1 (of 3 recalls listing a country).

Is Greenworks a Chinese company?

The Greenworks trademark is registered to Hong Kong Sun Rise Trading Limited, based in Hong Kong.

Where are Greenworks products made?

Recalled Greenworks products listed by the CPSC were made in China 3, Vietnam 1 (of 3 recalls listing a country).

Has Greenworks had product recalls?

Yes. The CPSC lists 3 recalls for Greenworks. The most recent, on 2026-07-09: Greenworks Tools Recalls 24V and 48V Kobalt Yard Power Tools with USB-C Batteries Due to Risk of Serious Injury from Fire Hazard.

What is the Greenworks customer service number?

1-888-909-6757.

Outdoor power equipment brands

Facts checked 2026-11-02. Brand representatives can send corrections to hello@isagoodbrand.com.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

Greenworks: owner satisfaction Medium + safety record Some = Mixed

Full methodology