Updated 2026-10-15

Is KitchenAid a good brand?

Reliable

No CPSC recalls in the last 36 months.

KitchenAid, founded in 1919, is a kitchen appliance brand whose US trademark is held by Whirlpool Properties, and Amazon owners rate its products highly. The CPSC lists 6 recalls, none in the last three years. Federal court records include product liability or consumer fraud cases naming the brand.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

0

Safety record: Clean. Source: CPSC.

Owner satisfaction

High

From ratings of 20 most-rated products on Amazon.

Trustpilot

1.3/5

2,060 reviews. Rates KitchenAid's own store and service, not the products. See on Trustpilot

What owners say about KitchenAid

Verbatim quotes. Trustpilot quotes are the newest positive and negative reviews; they rate the brand's own store and service.

KitchenAids are lower power and lighter duty than a lot of the European mixers, but that isn't new, they've always been that way. If your ...
r/BuyItForLife
For context, I love making anything which involves a dough (bread, pizza, cookies, etc). I've been on the fence about getting a KitchenAid Mixer for years, ...
r/Cooking
I'm considering to purchase a kitchen aid mixer. I bake but not extensively.. I'm thinking if there are other use for the kitchen aid mixer to see ...
r/Kitchenaid
Hello All, I m curious about the size of your kitchen aid mixer. Please share your deets: * Are you a novice baker/occasional baker/ cookies every week ...
r/Kitchenaid
Mr. Gomez did a fantastic job recently repairing our ice maker! He was on time, communicated all options available/necessary before he started the repair - very efficient and all good!! Thank you so much!!
5 of 5 stars, Trustpilot review, 2026-10-09
BUYER BEWARE! KITCHENAID'S REPUTATION FOR QUALITY MEANS ABSOLUTELY NOTHING IF THIS IS HOW THEY TREAT THEIR CUSTOMERS. I purchased a brand-new KitchenAid dishwasher from Lowe's in September 2023 because I believed I was investing in a premium, dependable appliance from a respected American brand. THREE YEARS LATER, IT'S UNUSABLE. I'm a single homeowner. This dishwasher has received relatively…
1 of 5 stars, Trustpilot review, 2026-10-14
The absolute worst customer severice ever 2.5 months now still have a $800 + drying rack for my dishes if I could give negative review I would. No one in the warranty department wants to help mind you the dishwasher was bought in December. It's now october so almost half its life now is spent not working. The company needs to restructure its warranty department. And maybe keep common broken parts…
1 of 5 stars, Trustpilot review, 2026-10-13

KitchenAid recalls

  1. 2019
  2. 2019-08-28Whirlpool, KitchenAid and JennAir brand glass cooktops with touch controls. The recalled cooktop surface elements can turn on by themselves, posing burn and fire hazards. Incidents: Whirlpool Corporation has received 133 reports of incidents involving the cooktop surface elements turning on by themselves. About 26,300 (In addition about 2,800 units were sold in Canada and 128 units in Mexico) units. Remedy: Replace. CPSC notice
  3. 2018
  4. 2018-02-20KitchenAid electric kettles. The handle can loosen and separate from the kettle, causing hot contents to spill, posing a burn hazard. Incidents: Whirlpool Corporation has received 79 reports in the U.S. About 40,200 (In addition, 47,300 units were sold in Canada and 1,600 in Mexico) units. Remedy: Replace. CPSC notice
  5. 2005
  6. 2005-06-02Coffeemakers/Coffeepots/Teapots/Kettles. An internal electrical component of the coffeemaker can overheat and ignite, posing a fire hazard to consumers. Incidents: Whirlpool Corp. About 529,000 units. CPSC notice
  7. 2005-03-24Toasters/Toaster Ovens. An interruption of power to the toaster can cause the heating elements to unexpectedly self-start and could ignite any flammable items left on top of the unit,… Incidents: Whirlpool has received three reports of incidents involving heating elements unexpectedly self-starting, including one case outside the U.S., in which items on… About 40,000 units. CPSC notice
  8. 2001
  9. 2001-10-16Ovens/Stoves/Ranges/Microwaves. These units can overheat and catch fire. Incidents: Whirlpool has received seven reports of fires involving these microwave- hood combinations. About 1.8 million units. CPSC notice
  10. 2000
  11. 2000-10-05Food Dehydrator/Preserver/Processor. A cap on the blade unit can dislodge during use. Incidents: KitchenAid estimates that there have been 30 incidents of the cap becoming dislodged into food. About 220,000 units. CPSC notice

Marked items are within the last 36 months and count in the verdict.

Product-related lawsuits

A filed case is an allegation, not a finding.

What to buy from KitchenAid

Best-rated KitchenAid products

2-Piece Multipurpose Shear Set, Versatile Scissors with Nutcracker, Bottle Opener, Ergonomic Handles with Protective Bla

2-Piece Multipurpose Shear Set, Versatile Scissors with Nutcracker, Bottle Opener, Ergonomic Handles with Protective Bla

Check price on Amazon
KitchenAid Classic Pizza Wheel with Sharp Blade For Cutting Through Crusts, Pies and More, Built In Finger Guard for Saf

KitchenAid Classic Pizza Wheel with Sharp Blade For Cutting Through Crusts, Pies and More, Built In Finger Guard for Saf

Check price on Amazon
Artisan, 5-Qt Tilt Head Stand Mixer, KSM150PS, Almond Cream

Artisan, 5-Qt Tilt Head Stand Mixer, KSM150PS, Almond Cream

Check price on Amazon
Artisan, 5-Qt Tilt Head Stand Mixer, KSM150PS, Pistachio

Artisan, 5-Qt Tilt Head Stand Mixer, KSM150PS, Pistachio

Check price on Amazon

Alternatives from other brands

SHACOS Round Braided Placemats Set of 4 Washable Place Mats for Dining Tables 15 inch Non Slip Kitchen Table Mats (Beige

SHACOS Round Braided Placemats Set of 4 Washable Place Mats for Dining Tables 15 inch Non Slip Kitchen Table Mats (Beige

Check price on Amazon
EWFEN 24-Piece Black Silverware Set with Steak Knives, Black Flatware Set for 4, Food-Grade Stainless Steel Tableware Cu

EWFEN 24-Piece Black Silverware Set with Steak Knives, Black Flatware Set for 4, Food-Grade Stainless Steel Tableware Cu

Check price on Amazon
Mixing Bowls with Airtight Lids Set, 26PCS Stainless Steel Khaki Bowls with Grater Attachments, Non-Slip Bottoms & Kitch

Mixing Bowls with Airtight Lids Set, 26PCS Stainless Steel Khaki Bowls with Grater Attachments, Non-Slip Bottoms & Kitch

Check price on Amazon

KitchenAid product lines on Amazon

Product lineProductsOwner ratings
Kitchen & Dining20Highly rated

Amazon data checked 2026-10-15. source

KitchenAid customer service and warranty

We have not verified KitchenAid's warranty and support contacts yet.

Who makes KitchenAid

Founded
1919 source
Trademark (USPTO)
Whirlpool Properties, Inc. (MICHIGAN, USA); first registered 1985 source
Made in (recalled products)
China (3 of 5 recalls), France (1 of 5 recalls), United States (1 of 5 recalls)

FAQ

Is KitchenAid a good brand?

Reliable. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: High.

How many recalls has KitchenAid had in the last 3 years?

0 recalls in the last 36 months, according to the CPSC.

Who owns the KitchenAid trademark?

USPTO lists Whirlpool Properties, Inc. (MICHIGAN, USA) as the owner of the KitchenAid trademark, first registered 1985.

When was KitchenAid founded?

1919.

Where are KitchenAid products made?

Recalled KitchenAid products listed by the CPSC were made in China (3 of 5 recalls), France (1 of 5 recalls), United States (1 of 5 recalls).

Has KitchenAid had product recalls?

Yes. The CPSC lists 6 recalls for KitchenAid. The most recent, on 2019-08-28: Whirlpool Recalls Glass Cooktops with Touch Controls Due to Burn and Fire Hazards.

Kitchen appliance brands

Facts checked 2026-10-15. Brand representatives can send corrections to hello@isagoodbrand.com.