Generally good
No CPSC recalls in the last 36 months.
Duraflame sells electric fireplace heaters and firelogs. The CPSC lists 1 recall naming the brand, none in the last three years. Amazon ratings are good but short of our top band.
Recall counts are not adjusted for sales volume. How the verdict works
Shop Duraflame on Amazon
See all Duraflame products on AmazonNew from Duraflame on Amazon
Duraflame Every Night 5.2 lb 2.5-Hour Firelogs, 2-Pack Bundle with Duraflame Quickstart Firestarters 4-Pack - Easy-to-Light Indoor Fireplace
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duraflame® Infrared Stove Heater with 3D Flame® Effect and Remote, Black | Infrared Stove Heater, Remote, Adjustable
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Duraflame Fatwood Fire Starter Sticks, 24 lb Box + Matches | 100% Natural Fire Starters for Campfires, Fire Pits, Fireplaces, Wood Stoves, B
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We have not found owner discussions of Duraflame yet.
Duraflame recalls
- 2014
- 2014-03-05Electric Heaters. The heater can overheat and cause the units to melt, catch fire and ignite nearby items, posing a fire and burn hazard to consumers. CPSC notice
Product-related lawsuits
No product liability or consumer fraud cases naming Duraflame found in federal court records.
What to buy from Duraflame
Best-rated Duraflame products
Freestanding Electric Fireplace Stove Heater with 3D Flame Effect for 1,000 Sq. Ft. Room, Black
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Freestanding Electric Fireplace Stove Heater with 3D Flame Effect for 1,000 Sq. Ft, Bronze
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Freestanding Electric Fireplace Stove Heater with 3D Flame Effect for 1,000 Sq. Ft. Room, Cream
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Freestanding Electric Fireplace Stove Heater with 3D Flame Effect for 1,000 Sq. Ft. Cinnamon
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SereneLife 8000 BTU Portable Air Conditioner with Heat, Compact 4-in-1 Portable AC & Heater for Room Up to 350 Sq Ft wit
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Duraflame customer service and warranty
- Phone
- 1-866-661-1218
- Support page
- Official support source
Who makes Duraflame
- Trademark (USPTO)
- Duraflame, Inc. (CALIFORNIA, USA); first registered 2000 source
- Made in (recalled products)
- China 1 (of 1 recalls listing a country)
FAQ
Is Duraflame a good brand?
Generally good. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: Medium.
How many recalls has Duraflame had in the last 3 years?
0 recalls in the last 36 months, according to the CPSC.
Who owns Duraflame?
USPTO lists Duraflame, Inc. (California, USA) as the owner of the Duraflame trademark, first registered 2000.
Who makes Duraflame?
The Duraflame brand belongs to Duraflame, Inc.. CPSC recall records show Duraflame products made in China 1 (of 1 recalls listing a country).
Where is Duraflame from?
The Duraflame trademark owner, Duraflame, Inc., is based in California, USA.
Where are Duraflame products made?
Recalled Duraflame products listed by the CPSC were made in China 1 (of 1 recalls listing a country).
Has Duraflame had product recalls?
Yes. The CPSC lists 1 recall for Duraflame. The most recent, on 2014-03-05: Twin-Star Recalls Duraflame Electric Space Heaters Due to Fire and Burn Hazards.
What is the Duraflame customer service number?
1-866-661-1218.