Updated 2026-10-15

Is De'Longhi a good brand?

Reliable

No CPSC recalls in the last 36 months.

De'Longhi is an Italian appliance maker founded in 1902 and based in Treviso, selling espresso machines, accessories and heaters. Amazon owners rate its products highly. The CPSC lists 4 recalls naming the brand, none in the last three years.

Recall counts are not adjusted for sales volume. How the verdict works

Recalls in 3 years

0

Safety record: Clean. Source: CPSC.

Owner satisfaction

High

From ratings of 20 most-rated products on Amazon.

Trustpilot

3.8/5

26,264 reviews. Rates De'Longhi's own store and service, not the products. See on Trustpilot

What owners say about De'Longhi

Verbatim quotes. Trustpilot quotes are the newest positive and negative reviews; they rate the brand's own store and service.

Hi everyone, The more I look into De’Longhi automatic coffee machines, the more confused I get. đŸ˜… Can someone please explain the differences between ...
r/DeLonghi
I am considering buying De'Longhi Magnifica Plus. I love coffee and latte and would like to explore different coffee beans. I have a budget of $1000-1200 ...
r/superautomatic
Delonghi is not the best. It's more reliable and established compared to the Chinese whitelabeled alternatives in this price range.
r/IndiaCoffee
https://www.amazon.com/DeLonghi-Classic-Matte-Espresso-Machine/dp/B0GF3F9BMY Price: $149.95 (vs. $229.00 for the Classic Signature, which apparently ...
r/espresso
Amazing product! The issue I did have with a missing part was rectified straight away
5 of 5 stars, Trustpilot review, 2026-10-15
De'Longhi poor customer service and product. We started having issues with the Dynamica Plus inside the MFG warranty so we contacted them. We sent the machine in for repair, in total it took 2 weeks between waiting on a shipping box and then getting the machine back. Within 1 week we had the same issue. We were told they would need the machine back for review and they would replace it. Instead…
1 of 5 stars, Trustpilot review, 2026-10-15
Ordered and received a Delonghi coffee and glass pack. The coffees were all roasted 12 to 18 months ago, lost their flavours. One of the glasses smashed within 2 days An absolute nightmare trying to contact delonghi regarding this, we gave up eventually.
1 of 5 stars, Trustpilot review, 2026-10-15

De'Longhi recalls

  1. 2016
  2. 2016-11-29Dehumidifiers. The dehumidifiers can overheat, smoke and catch fire, posing serious fire and burn hazards to consumers. Incidents: There have been more than 2,000 reported incidents of dehumidifiers overheating. About 2.5 million (in addition, 55,000 were sold in Canada) This recall was first announced in September 2013, updated in October 2013 and expanded in January 2014. units. Remedy: Refund. CPSC notice
  3. 2015
  4. 2015-09-09Electric Blenders. The lower blade can break during use, posing a laceration hazard. Incidents: No reports of incidents or injuries. About 150 in the U.S. (an additional 860 sold in Canada) units. Remedy: Repair. CPSC notice
  5. 2014
  6. 2014-05-15Dehumidifiers. The dehumidifiers can overheat, smoke and catch fire, posing fire and burn hazards to consumers. Incidents: The number of reported incidents of overheating dehumidifiers has increased nearly 400 percent from 119 in the original recall (September 2013) to 471 reported… About 2.5 million in the United States and 55,000 in Canada (This recall was first announced in September 2013, updated in October 2013 and expanded in January 2014) units. Remedy: Refund. CPSC notice
  7. 2013
  8. 2013-09-12Dehumidifiers. The dehumidifiers can overheat, smoke and catch fire, posing fire and burn hazards to consumers. Incidents: The firms have received reports of 325 incidents, including 71 fires and $2,725,000 in property damage. About 2.2 million in the United States and 52,500 in Canada units. Remedy: Refund. CPSC notice

Marked items are within the last 36 months and count in the verdict.

Product-related lawsuits

No product liability or consumer fraud cases naming De'Longhi found in federal court records.

What to buy from De'Longhi

Best-rated De'Longhi products

EcoDecalk Descaler, Eco-Friendly Universal Descaling Solution for Coffee & Espresso Machines, 2-Pack (1 use per pack)

EcoDecalk Descaler, Eco-Friendly Universal Descaling Solution for Coffee & Espresso Machines, 2-Pack (1 use per pack)

Check price on Amazon
DeLonghi Water Filter

DeLonghi Water Filter

Check price on Amazon
DeLonghi 3oz Espresso Double Wall Thermal Glasses, Set of 2

DeLonghi 3oz Espresso Double Wall Thermal Glasses, Set of 2

Check price on Amazon
Milk Frothing Pitcher, Stainless Steel, 17 oz - DLSC069

Milk Frothing Pitcher, Stainless Steel, 17 oz - DLSC069

Check price on Amazon

Alternatives from other brands

Tovolo Collapsible Microwave Splatter Cover 10.5" Medium, Charcoal

Tovolo Collapsible Microwave Splatter Cover 10.5" Medium, Charcoal

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K Cup Holder-Coffee Pods Holder Storage Organizer Stand 40 Pods Capacity

K Cup Holder-Coffee Pods Holder Storage Organizer Stand 40 Pods Capacity

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Amazon Basics Basket Coffee Filters for 8-12 Cup Coffee Makers, White, 200 Count, Packaging May Vary

Amazon Basics Basket Coffee Filters for 8-12 Cup Coffee Makers, White, 200 Count, Packaging May Vary

Check price on Amazon

De'Longhi product lines on Amazon

Amazon data checked 2026-10-15. source

De'Longhi customer service and warranty

Phone
1-800-945-0929
Channels
phone
Support page
Official support source

Who makes De'Longhi

Country
Italy source
Founded
1902 source
Headquarters
Treviso source
Made in (recalled products)
China (4 of 4 recalls)

FAQ

Is De'Longhi a good brand?

Reliable. No CPSC recalls in the last 36 months. Owner satisfaction on Amazon: High.

How many recalls has De'Longhi had in the last 3 years?

0 recalls in the last 36 months, according to the CPSC.

Where is De'Longhi based?

Treviso.

When was De'Longhi founded?

1902.

Where is De'Longhi from?

De'Longhi is a company from Italy, headquartered in Treviso.

Where are De'Longhi products made?

Recalled De'Longhi products listed by the CPSC were made in China (4 of 4 recalls).

Has De'Longhi had product recalls?

Yes. The CPSC lists 4 recalls for De'Longhi. The most recent, on 2016-11-29: Gree Reannounces Dehumidifier Recall Following 450 Fires and $19 Million in Property Damage; Brand Names Include Frigidaire, Soleus Air, Kenmore and Others.

What is the De'Longhi customer service number?

1-800-945-0929.

Space heater brands

Facts checked 2026-10-15. Brand representatives can send corrections to hello@isagoodbrand.com.