Craftsman vs Milwaukee: which brand is more reliable?

Craftsman and Milwaukee are level by our formula: both Generally good, with the same recall count and owner satisfaction. The comparison uses CPSC recalls, Amazon owner ratings, court records and company records.

Side by side

CraftsmanMilwaukee
VerdictGenerally goodGenerally good
CPSC recalls, last 3 years11
CPSC recalls, all years3110
Most recent recall2024-05-30: Black & Decker Recalls CRAFTSMAN V20 Cordless Tillers/Cultivators Due to Laceration Hazard2025-10-30: Milwaukee Tool Recalls M18 FUEL 14" and 12" Top Handle Chainsaws Due to Laceration Hazard
Owner satisfaction (Amazon)HighHigh
Product lawsuits on record1None found
Company behind the brandStanley Black & DeckerMilwaukee Electric Tool Corporation (trademark owner)
Trademark owner (USPTO)SEARS BRANDS, LLC (Illinois, USA)Milwaukee Electric Tool Corporation (Delaware, USA)
Made in (recalled products)United States 10, China 7, Canada 2, Mexico 2, Vietnam 1 (of 19 recalls listing a country)United States 4, Mexico 1, United Stateso 1 (of 6 recalls listing a country)
Customer service1-888-331-45691-800-729-3878

Recall counts are not adjusted for sales volume. How the verdict works

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FAQ

Is Craftsman better than Milwaukee?

Craftsman and Milwaukee are level by our formula: both Generally good, with the same recall count and owner satisfaction.

Which has more recalls, Craftsman or Milwaukee?

In the last 3 years the CPSC lists 1 for Craftsman and 1 for Milwaukee; across all years, 31 and 10.

Are Craftsman and Milwaukee the same company?

No shared owner on record: Craftsman trademark owner SEARS BRANDS, LLC (Illinois, USA), Milwaukee trademark owner Milwaukee Electric Tool Corporation (Delaware, USA).

Facts checked 2026-10-16.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

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