Bissell vs Dirt Devil: which brand is more reliable?

Dirt Devil (Generally good) comes out ahead of Bissell (Mixed) by our formula. The comparison uses CPSC recalls, Amazon owner ratings, court records and company records.

Side by side

BissellDirt Devil
VerdictMixedGenerally good
CPSC recalls, last 3 years30
CPSC recalls, all years84
Most recent recall2026-04-09: BISSELL Recalls Over One Million Steam Shot OmniReach Steam Cleaners Due to Risk of Serious Burn Hazard from Attachments2016-02-02: Royal Appliance Recalls Dirt Devil Pet Vacuums Due to Electrical Shock Hazard
Owner satisfaction (Amazon)HighMedium
Product lawsuits on recordNone foundNone found
Company behind the brandBISSELL Homecare, Inc. (trademark owner)Techtronic Industries
Trademark owner (USPTO)BISSELL Homecare, Inc. (Michigan, USA)Techtronic Cordless GP (Nevada, USA)
Made in (recalled products)China 5, Mexico 1, United States 1 (of 6 recalls listing a country)China 3, Hong Kong 1 (of 4 recalls listing a country)
Customer serviceOfficial support page1-800-321-1134

Recall counts are not adjusted for sales volume. How the verdict works

Shop Bissell and Dirt Devil on Amazon

Household Supplies

Vacuums & Floor Care

Full verdicts

FAQ

Is Bissell better than Dirt Devil?

Dirt Devil (Generally good) comes out ahead of Bissell (Mixed) by our formula.

Which has more recalls, Bissell or Dirt Devil?

In the last 3 years the CPSC lists 3 for Bissell and 0 for Dirt Devil; across all years, 8 and 4.

Are Bissell and Dirt Devil the same company?

No shared owner on record: Bissell trademark owner BISSELL Homecare, Inc. (Michigan, USA), Dirt Devil trademark owner Techtronic Cordless GP (Nevada, USA).

Facts checked 2026-10-16.

How the verdict works

One formula for every brand, built from public records. We do not test products.

Owner satisfaction

Ratings of the brand's most-rated products on Amazon. High: weighted average of at least 4.5 and no more than 10% of products below 4.0. Medium: at least 4.2 and no more than 30%. Low: everything else.

Safety record

CPSC recalls in the last 36 months: none is Clean, one or two is Some, three or more is Frequent. Counts are not adjusted for sales volume.

Owners / SafetyCleanSomeFrequent
HighReliableGenerally goodMixed
MediumGenerally goodMixedUse caution
LowMixedUse cautionUse caution

Full methodology